94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Helprace is a one stop solution for your organization's helpdesk, feedback community and other customer service needs. Our story goes like this. We've always been a little crazy about customer service and getting businesses to understand their customers better. That's why we came up with Helprace, a cloud-based web app that scales as you grow.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
Multi-language Support
Available in multiple languages to support global customersMulti-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Standard Features
IT Asset Management
Helps to automate the full IT lifecycle of software and hardware assets on a single platformFree Trial
Available
Tickets $9.00 $10.00 per month
$9 Per Agent Per Month Billed Annually
Ticketing System for Customer Service with a Personal Touch
Features
Community $9.00 $10.00 per month
$9 Per Agent Per Month Billed Annually
Feedback and Self-service Community for Questions, Ideas, Problems and Praise
Features
Docs $9.00 $10.00 per month
$9 Per Agent Per Month Billed Annually
Publicly accessible or internal KB / Docs site
Features
Self-Service $18.00 $20.00 per month
$18 Per Agent Per Month Billed Annually
Multiple Public or Private Docs & Community Sites
Features
Helpdesk $18.00 $20.00 per month
$18 Per Agent Per Month Billed Annually
Ticketing System with Docs for Self-service and Reporting Features
Features
Complete $27.00 $30.00 per month
$27 Per Agent Per Month Billed Annually
All-inclusive Customer Service Solution including Ticketing system, Docs and Community Tightly Integrated
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 15/05/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Helprace Pricing
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Helprace
Internal Portal -...
What is Helprace used for?
Helprace is Help Desk Software. Helprace offers the following functionalities:
Learn more about Helprace features.
What are the top alternatives for Helprace?
Here`s a list of the best alternatives for Helprace:
Does Helprace provide API?
Yes, Helprace provides API.
Which helpdesk is ideal for software companies?
For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.
Vendor Details
Tampa, Florida - 33614 Founded : 2011Social Media Handles
This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.