Home/CRM Software/Zoho CRM vs Bitrix24
Updated on: February 9, 2023

Compare Zoho CRM vs Bitrix24

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Zoho CRM
Zoho CRM CRM Software
(8849 Ratings)
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Start Free Trial

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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Zoho CRM

Zoho CRM

CRM Software
(8849 Ratings)
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Start Free Trial

Visit Website

Start Free Trial

Start Free Trial

Overview

Summary

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..read more

Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it. ..read more

Maximizer is CRM software that helps companies build strong customer relationships. It has Sales Pipeline CRM, CRM for marketing activities, and Customer Service CRM. The Sales CRM lets users store all their customer information in one convenient and easy to use workspace. Users can manage accounts, route leads effectively, get visibility into their entire sales pipeline and revenue, and collaborate on sales opportunities. Users can also standardize their processes and promote best practices with reusable action plan templates. CRM for Marketing helps users drive effective campaigns and generate leads to improve their campaign success and track the data better. It lets users manage all their prospect interactions on a single platform. Users can create automated campaigns, track the results, and know the return on investment using the ROI calculator. Customer Service CRM empowers the users' team with everything they need to effectively track, manage, and resolve issues efficiently and quickly. The support team can create, manage, and resolve cases much faster using Maximizer. ..read more

A CRM software built with intuitive interfaces, clean layouts and a simple user experience to help you manage your customer relations efficiently. An easy to customise software, Pipedrive CRM serves you the way you want to, according to your needs. The software is built around sales pipeline monitoring methodology, which offers a quality visual interface prompting users you to take appropriate action, stay organised and monitor challenging sales process. The email integration feature connects automatically to the contacts and displays everything that’s happening with a particular prospect at one place. ..read more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Pleasanton, California / +1 877-834-4428

Alexandria, VA / +1 703-740-8301

Vancouver, Canada

New York, New York

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Upto 3 Users

Features

  • Leads
  • Documents
  • Mobile Apps
Standard
$20 /User/Month

Automate and optimize your sales cycle

Features

  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Workflow rules
  • Email notifications
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
Professional
$35 /User/Month

Improve customer acquisition and accelerate growth

Features

  • Includes features of Standard plan, plus
  • Macros
  • SalesSignals
  • Assignment rules
  • Blueprint
  • Webhooks
  • Validation rules
  • Custom reports and dashboards (Unlimited)
  • Email relay
  • CRM for Google Ads
  • Field-level security
Enterprise
$50 /User/Month

Manage global CX operations with the complete CRM

Features

  • Includes features of Professional plan, plus
  • Multiple scoring rules
  • Custom SalesSignals
  • Email parsers
  • Data entry wizards
  • Portals
  • Record approval process
  • Data review process
  • Custom functions
  • CommandCenter
  • Custom modules
  • Custom buttons
  • Page layouts
  • Translations
  • Developer sandbox
  • Advanced dashboard components
  • Anomaly detectors
  • Webform analytics
  • Zoho Analytics
  • Attribution
  • Segmentation
  • Auto-responders
  • Reporting hierarchy
  • Record-level sharing
  • Territory management
  • Data encryption
Ultimate
$65 /User/Month

Scale exponentially with dedicated BI capabilities

Features

  • Includes features of Enterprise plan, plus
  • Zoho Analytics
View Price Page
Free (Cloud)
Free

Start working online and sell more with CRM

Unlimited Users

Features

  • 5 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Drive
  • Contact Center
  • Website builder
Basic (Cloud)
Others

For 5 Users

Rs.2,790 per Month billed Year

Rs.3,490 per Month billed Monthly

Effective collaboration for small businesses and sales teams

Features

  • 24 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Customer support
Standard (Cloud)
Others

For 50 Users

Rs.5,590 per Month billed Year

Rs.6.990 per Month billed Monthly

Advanced collaboration for your entire company and workgroups

Features

  • 100 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Marketing
  • Online documents
  • Customer support
  • Administration
Professional (Cloud)
Others

Unlimited Users

Rs.11,190 per Month billed Year

Rs.13,990 per Month billed Monthly

Maximum sales and business process automation

Features

  • 1,024 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Marketing
  • Online documents
  • Sales Intelligence
  • Business process automation
  • HR
  • Customer support
  • Administration
Business (On-Premise)
$2990 Others

For 50 Users

  • Priority Support & Updates Subscriptions
  • Edition Upgrades
  • Telephony

Features

  • Advantages
  • Communications
  • Tasks and projects
  • CRM
  • Contact center
  • Sites and landing pages

Based upon the Number of Users, the pricing plan varies.

Enterprise (On-Premise)
$24990 Others

For 1000 Users

  • Priority Support & Updates Subscriptions
  • Edition Upgrades
  • Telephony

Features

  • Advantages
  • Communications
  • Tasks and projects
  • CRM
  • Contact center
  • Sites and landing pages

Based upon the Number of Users, the pricing plan varies.

View Price Page
Small Office
$29 /User/Month

Features

  • Up and running in no time
  • Multi-level security
  • World-class customer care from real people
  • On-time, on-budget customizations

Insights
$49 /User/Month

Features

  • Up and running in no time
  • Rock-solid security
  • World-class customer care from real people
  • Lower total cost of ownership
Business Plus
$49 /User/Month

Features

  • Unique setup matching your business processes
  • Unlimited support from Live CRM experts
  • Secure Canadian Tier IV-certified data centers
  • Lower total cost of ownership
View Price Page
Essential
$11.9 /User/Month

Get organized and set up simple sales processes

Features

  • Lead, deal, calendar and pipeline management
  • Simple data import and easy customization
  • 24/7 support and 300+ integrations
Advanced
$24.9 /User/Month

Scale quickly using easy-to-use email and automation

Features

  • Includes features of Essential plan, plus
  • Full email sync with templates and scheduling
  • Group emailing plus open and click tracking
  • Workflow builder with triggered automations
Professional
$49.9 /User/Month

Everything you need to boost performance and revenue

Features

  • Includes features of Advanced plan, plus
  • Create, manage and eSign documents and contracts
  • Revenue projections, forecasts and enhanced custom reporting
Enterprise
$74.9 /User/Month

Customize without limits and access unrivaled support

Features

  • Includes features of Professional plan, plus
  • Unlimited user permission and visibility settings
  • Additional and heightened security preferences
  • Implementation program and phone support
  • No feature usage limits
View Price Page

SCREENSHOTS

Zoho CRM Screenshots
View 4 screenshot(s)
Bitrix24 Screenshots
View 10 screenshot(s)
Maximizer CRM Screenshots
View 4 screenshot(s)
Pipedrive Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Leadfeeder
  • Dropbox Business
  • Slack
  • Box
  • Zoho Creator
  • SurveyMonkey
  • Zoho Survey
  • Zoho SalesIQ
  • Google Sheets
  • QuoteWerks
  • Zoho Desk
  • Quickbooks
  • PandaDoc
  • Saasu
  • Zapier
  • ClickDesk
  • Zoho Sign
  • Zoho Projects
  • PieSync
  • Zoho Books
  • Eventbrite
  • Xero
  • Knowlarity
  • Zoho Forms
  • GotoMeeting
  • iQuoteXpress
  • Zoho Cliq
  • ActiveCampaign
  • RingCentral Office
  • Twilio Flex
  • MailChimp
  • Adobe Sign
  • Zoho Meeting
  • Zoho Expense
  • DocuSign
  • Constant Contact
  • Unbounce
  • Zoho Campaigns
  • GoToWebinar
  • GetResponse
  • Google Drive
  • Front
  • Zoho Subscriptions
  • Proposify
  • Shopify
  • Zoho Social
  • Dropbox Business
  • Asana
  • Box
  • Microsoft OneDrive for Business
  • Google Drive
  • Google Analytics
  • PBX Plus by 500apps
  • Quickbooks
  • Zapier
  • Pipedrive
  • Freshbooks
  • Zoom
  • Google Docs
  • Xero
  • Quickbooks
  • Zapier
  • MailChimp
  • Intercom
  • Gmail
  • Microsoft Teams
  • Asana
  • Slack
  • Trello
  • Google Drive
  • HubSpot CRM
  • Google Meet
  • PandaDoc
  • Quickbooks
  • Zapier
  • Zoom

ALTERNATIVES

Top alternatives to Zoho CRM

Pipedrive
Pipedrive
Freshsales
Freshsales
Zoho Books
Zoho Books
Zoho One
Zoho One
Bigin by Zoho CRM
Bigin by Zoho CRM

Top alternatives to Bitrix24

Trello
Trello
Monday Hero
Monday Hero
Odoo Accounting
Odoo Accounting
ClickUp
ClickUp
Asana
Asana