Home/Compare/Zoho CRM vs Bitrix24
Updated on: November 27, 2020

Zoho CRM vs Bitrix24

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Zoho CRM CRM Software
(6699 Ratings)
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Zoho CRM CRM Software
(6699 Ratings)
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..read more

Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it. ..read more

Features

Billing and Invoicing

CRM

Call Logging

Contact Management

Customer Support

Employee Management

Financial Management

Inventory Management

Lead Scoring

List Management

Marketing Automation

Marketing Management

Order Management

Performance Metrics

Product Catalog

Project Management

Purchasing

Quotes (Proposals)

Referral Tracking

Scheduling

Time & Expense Tracking

Training Management

Vendor Management

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Pleasanton, California / +1 877-834-4428

Alexandria, USA / +1-703-740-8301

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Free for 3 Users
  • Leads
  • Documents
  • Mobile apps
Standard
$18 /User/Month

Features

  • Includes features of Free plan, plus
  • Scoring Rules
  • Workflows
  • Multiple Pipelines
  • Mass Email
  • Custom Dashboards
Professional
$30 /User/Month

Features

  • Includes features of Standard plan, plus
  • SalesSignals
  • Blueprint
  • Web-to-Case Forms
  • Validation Rules
  • Inventory Management
Enterprise
$45 /User/Month

Features

  • Includes features of Professional plan, plus
  • Zia AI
  • CommandCenter
  • Canvas
  • Multi-user Portals
  • Advanced Customization
  • Mobile SDK & MDM
Ultimate
$55 /User/Month

Features

  • Includes features of Enterprise plan, plus
  • Advanced BI - bundled with Zoho Analytics
  • Enhanced Feature Limits
View Price Page
Free (Cloud Version)
Free

Features

  • Users- 12
  • Admins - 1
  • Online Storage : 5 GB

Special plan :

  • CRM plus $49/month for 1 year
  • CRM plus $59/month for 6 months
  • CRM plus $69/ month billed Monthly

Features

  • Users : 6 max
  • Admins : 2
  • Online Storage : 50 GB

Telephony

  • 10-Credit Pack - $10.00
  • 30-Credit Pack - $30.00
  • 50-Credit Pack - $50.00

Based upon the Special plan and Telephony the pricing varies.

Plus (Cloud Version)
$39 /Month

Features

  • Users : 24
  • Admins : 2
  • Online Storage : 24 GB
  • Features available with Special plan and Telephony plan.
Standard (Cloud Version)
$99 /Month

Features

  • Users : 50
  • Admins : 5
  • Online Storage : 100 GB
  • Features available with Special plan and Telephony plan.
Professional (Cloud Version)
$199 /Month

Features

  • Unlimited Users
  • Unlimited Admins
  • Unlimited Online Storage
  • Features available with Special plan and Telephony plan.
Self-Hosted Version
$1490 Others

1. Bitrix24.CRM- $1490

  • Intranet Users Included : upto 12

2. Business - $2,990

  • Intranet Users Included : 50-500

3. Enterprise : $24,990

  • Intranet Users Included : 1000- Unlimited

Discounted for Non-profits and Educational Institutions

The following organization are eligible for a 15% discount

  • Academic institutions (schools, colleges, universities, research labs, think tanks)
  • Civic groups (including political groups)
  • Non-profits
  • Faith-based organizations (including churches and charitites)
  • Healthcare industry
  • Government agencies (municipal, county, state or federal)
  • Labor organizations

Features available with Telephony plan, Priority Support and Updates Subscriptions.

Contact the vendor to get the latest pricing details.

View Price Page

SCREENSHOTS

Zoho CRM Screenshots
View 4 screenshot(s)
Bitrix24 Screenshots
View 17 screenshot(s)

INTEGRATIONS

  • Office 365
  • Slack
  • Zoho Creator
  • SurveyMonkey
  • Zoho Survey
  • Zoho SalesIQ
  • Zoho Desk
  • Quickbooks
  • PandaDoc
  • Zapier
  • ClickDesk
  • Zoho Projects
  • PieSync
  • Eventbrite
  • Xero
  • Knowlarity
  • Zoho Forms
  • Zoho Cliq
  • ActiveCampaign
  • MailChimp
  • Zoho Meeting
  • Constant Contact
  • Unbounce
  • Zoho Campaigns
  • GoToWebinar
  • GetResponse
  • Front
  • Shopify
  • Zoho Social
    NA

ALTERNATIVES

Top alternatives to Zoho CRM

HubSpot CRM
Salesforce
Bigin by Zoho CRM
Pipedrive
SugarCRM

Top alternatives to Bitrix24

Zoho Connect
Slack
Salesforce
Asana
Trello