Home/Business Management Software/Bitrix24 vs Zoho OneUpdated on: March 3, 2024

Compare Bitrix24 vs Zoho One

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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it. ..show more

Zoho One platform is a business management platform built to provide users an aggregated system to transform their business's diversified activities into a more connected and dexterous organization. This suit believes in offering exclusive enriched features for the business edition that helps them attain more customers, scale their businesses, balance their accounts, and operate in collaborative and protective ways from every device with an easy password and login features. Zoho One software comprises more than 40 compatible mobile applications to run their entire businesses on one platform. Promoters or sellers can gain leads in one platform, generate invoices and quotes, close deals quickly, keep track of every critical metric, maintain projects and contracts, and sign contracts digitally using Zoho One. It additionally offers a sale-to -service feature that can be used to track and create bills for duration and expenses, and to maintain schedules within a budget. Moreover, marketers can track customer satisfaction and happiness using network promoter scores and ultimately develop the utmost understanding of every customer segment with Zoho. ..show more

Features

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

CRM Handles your contact database, follows up with potential customers and keeps them engaged

Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise

Financial Management Handles functions like management of cash and utilisation of funds

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department

Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team

Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Purchasing Acquiring goods or services required for the business at minimal cost

Scheduling Manages and helps to prepare schedules in an appropriate and timely manner

Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects

Training Management Automates the documenting processes involved in training management and records the performance of employees during training sessions

Vendor Management Helps to manage necessary data concerning vendors and allows easy access

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Alexandria, VA / +1 703-740-8301

Pleasanton, California / +1 877 834 4428

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free (Cloud)
Free

Start working online and sell more with CRM

Unlimited Users

Features

  • 5 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Bitrix24.Sign
  • Drive
  • Contact Center
  • Website builder
Basic (Cloud)
$61 /Month

5 Users

Effective collaboration for small businesses and sales teams

Features

  • 24 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Bitrix24.Sign
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Customer support
Standard (Cloud)
$124 /Month

50 Users

Advanced collaboration for your entire company and workgroups

Features

  • 100 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Bitrix24.Sign
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Marketing
  • Online documents
  • Customer support
  • Administration
Professional (Cloud)
$249 /Month

100 Users

Maximum sales and business process automation

Features

  • 1,024 GB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Bitrix24.Sign
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Marketing
  • Online documents
  • Sales Intelligence
  • Automation
  • HR
  • Customer support
  • Administration
Enterprise (Cloud)
$499 /Month

250 Users

Digital transformation tools for large businesses and enterprises

Features

  • 3 TB
  • Chat
  • HD Videocalls
  • Calendar
  • Company workspace
  • Feed
  • Knowledge base
  • Tasks & projects
  • CRM
  • Bitrix24.Sign
  • Drive
  • Contact Center
  • Website builder
  • Online store
  • Marketing
  • Online documents
  • Sales Intelligence
  • Automation
  • HR
  • Multiple branches
  • Scalability
  • Enterprise pack
  • Customer support
  • Administration
Business (On-Premise)
$2990 Others

For 50 Users

  • Subscription renewals
  • Edition Upgrades
  • Telephony

Features

  • Online document co-editing
  • Number of employees that can co-edit the documents simultaneously: 10-10-20-20
  • CMS and source code
  • External users
  • Helpdesk & ticketing
  • eLearning and knowledge management
  • Active Directory, SSO, NTLM
  • Video announcements
  • Collaborate by email
  • Polls
  • Appreciation badges
  • Chat, audio and video calls
  • Group chats (public and private)
  • Personal/Group/Company drives
  • Cross device synchronization
  • One Drive, Google Drive, Dropbox, Box integrations
  • Online editing in GoogleDocs, MS Office Online
  • Local editing (MS Office, OpenOffice, LibreOffice)
  • In text search
  • Access rights
  • Public file sharing
  • Public folder sharing
  • Restrict public sharing
  • Document lock
  • Version history: Unlimited
  • Personal/Group/Shared calendars
  • Event planner
  • Sync with external calendars
  • Public and private groups
  • Projects
  • Groups with external users
  • Absence chart
  • Worktime tracking
  • Work reports
  • Meetings and briefings
  • Company structure
  • Employee directory
  • Activity stream workflows
  • Business Process designer
  • Records management
  • Tasks and projects
    • Kanban
    • Planner
    • Gantt chart (timeline)
    • Projects
    • Notifications
    • Checklists
    • Reminders
    • Delegating
    • Task time tracking
    • Task templates
    • Email to task
    • Task to email
    • Rate task
    • Task control
    • Report builder
    • CRM, workflow, calendar, drive integration
    • Limit task planning to workday/workhours
    • Task dependencies
    • Custom fields in tasks
    • Template sharing
    • Trash bin
    • Restore deleted task
  • CRM
    • Leads, Contacts, Companies, Deals
    • Data Import/Export (CSV)
    • Migration from other CRM
    • Kanban in CRM
    • Sales target
    • History
    • Mobile CRM
  • CRM slider panel
    • CRM timeline
    • Custom fields in CRM
    • Custom sections in CRM
    • Google Maps
    • Observers
  • Multichannel CRM
    • Telephony
    • Email
    • Social networks and messengers
    • Website live chat
    • Chat to CRM: Unlimited
    • Import emails to CRM: Unlimited
    • Other channels via Rest API
  • Leads
    • Convert leads to contacts, deals, companies
    • Custom lead stages
    • Custom lead sources
  • Client management
    • Contacts
    • Companies
    • Custom contact/company type
    • Custom industries
    • 360 degree view
    • Contact import/export
    • Duplicate control
  • Deals
    • Pipelines: Unlimited
    • Change pipeline
    • Recurring deals
    • Custom pipeline stages
    • Custom deal types
    • Convert deal to quote or invoice
    • Resource booking
    • Repeat deals and leads
    • Document builder
  • Invoices and online payments
    • Custom invoice statuses
    • Recurring invoices
    • Online invoices
    • PDF invoices
    • Email invoices
    • Invoice templates
  • Quotes
    • Custom quote statuses
    • Convert quote to invoice or deal
    • Quote template
  • CRM activities
    • Tasks
    • Emails
    • Meetings
    • Calls
    • Call lists
    • Conversation recording
  • CRM communications
    • Emails from CRM
    • Inbound/outbound calls from CRM
    • Inbound/outbound messaging from CRM
    • Inbound/outbound SMS texting from CRM
  • Product catalog
    • Taxes
    • Currencies
    • Product properties
    • Measurement units
  • CRM website forms and chat widget
    • Active website forms: Unlimited
    • Public page for website form/chat
    • Website widget
    • Remove "Powered by Bitrix24" branding
  • CRM Automation
    • Triggers
    • Rules for leads
    • Rules for deals
    • Webhooks
    • Custom rules
    • Business Process designer
  • Reports
    • Preconfigured reports
    • Custom report builder
  • CRM access permissions
    • Role based access rights
    • CRM access log
  • Marketing
    • Bulk emails
    • Bulk SMS
    • Voice broadcasting
    • Bulk messaging (Open channels)
    • Retargeting in Ad Networks
    • Rest API
  • Integrated telephony
    • Phone number rental limit
    • Display own number in caller ID.
    • Connect PBX via Rest API
    • Connect PBX via SIP-connector
    • Inbound/Outbound lines
    • Call routing
    • Call transfer
    • VoIP phone sets
    • Call intercepts
    • Internal extensions
    • Workhour settings
    • Voicemail and greetings
    • Call recording: Unlimited
    • Telephony access rights
    • Automatic dialer
    • IVR (voice menu)
    • Call quality evaluation
    • Queue groups: Unlimited
    • Queue group size: Unlimited
    • Call to all distribution mode
    • Call source tracking
  • Extended duplicate search
  • Contact center
    • Channels: Unlimited
    • Social networks and mobile messengers
    • Save to CRM
    • Routing
    • Workhour settings
    • Conversation transfer between employees
    • Conversation transfer between channels
    • Greetings and automatic replies
    • Contact information capture
    • Canned replies
    • Website chat: Unlimited
    • Route chat to all distribution mode
    • Client conversation rating
    • Supervisor conversation rating
    • Open channel access rights
  • Webmail
    • 2 way email sync
    • Email to task
    • Email to CRM
  • Sites and landing pages
    • Sites: Unlimited
    • Web pages: Unlimited
    • Online storage: Unlimited
    • Use own domain name
    • Site templates
    • Copy web pages
    • Google Analytics
    • Google Maps
    • CRM website forms
    • Live chat widget
    • Callback request form

Based upon the Number of Users, the pricing plan varies.

Enterprise (On-Premise)
$24990 Others

For 1000 Users

  • Priority Support & Updates Subscriptions
  • Edition Upgrades
  • Telephony

Features

  • Includes features of Business plan, plus
  • Number of employees that can co-edit the documents simultaneously: 40
  • Web-cluster
  • Multiple divisions

Based upon the Number of Users, the pricing plan varies.

View Price Page
All Employee Pricing
$45 /User/Month

Must purchase license for ALL employees*

Features

  • All-In-One Licensing Model
  • Centralized Administrative Control
  • One Invoice for Your Organization
  • 40+ Integrated Business Apps
  • Enterprise-level Features
  • Mobile, Native Apps & Extras Included
Flexible user pricing
$105 /User/Month

Purchase license for any no. of users

Features

  • All-In-One Licensing Model
  • Centralized Administrative Control
  • One Invoice for Your Organization
  • 40+ Integrated Business Apps
  • Enterprise-level Features
  • Mobile, Native Apps & Extras Included
View Price Page

SCREENSHOTS

Bitrix24 Screenshots
View 10 screenshot(s)
Zoho One Screenshots
View 4 screenshot(s)

INTEGRATIONS

  • Dropbox Business
  • Asana
  • Box
  • Microsoft OneDrive for Business
  • Google Drive
  • Google Analytics
  • PBX Plus by 500apps
  • Quickbooks
  • Zapier
  • Pipedrive CRM
  • Freshbooks
  • Zoom
  • Google Docs
  • Xero
    NA

ALTERNATIVES

Top alternatives to Bitrix24

Pipedrive CRM
Pipedrive CRM
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Asana
ClickUp
ClickUp
Monday Hero
Monday Hero
HubSpot CRM
HubSpot CRM

Top alternatives to Zoho One

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