UVdesk Alternatives and Competitors

HelpDesk is a ticketing tool that functions as a help desk software that aids the customer management efforts of organizations. The tool seamlessly blends together all email communication by converting every email into tickets and organizing them. Users can also collaborate with team members, assign the generated tickets to the right stakeholders, and deploy features like tags and private notes to manage the tickets. They can also browse old messages to find any required details. HelpDesk also uses established security practices to encrypt, process and store every piece of conversation. Users can sign up for free for a trial period and the basic plan consists of features such as unlimited users, email channels with a shared inbox, all the collaboration tools, canned responses, high security, as well as chat and email support. Other features include categories, filters, smart search, ticket details, attachments, statuses, spam filters, and more.

osTicket is an open-source helpdesk management software solution that offers both IT asset management and ticket management within the same head. The software is most suited for small and medium-sized enterprise customers. It offers a built-in portal for customers to submit their tickets and track the request status. The auto-assign option helps in automatically routing incoming tickets to the most appropriate departments and members according to their descriptions. On successful submission of tickets, an automated email response is sent out to the customers to keep them posted about the latest update on the queries/issues. osTicket also offers an interactive dashboard and different reporting modules that allow teams to prepare customized reports. The data-rich reports are crucial for the IT department and can be used to gain complete insight into the helpdesk operations like ticket handling procedures, and staffing levels. Additional features such as powerful ticket filter, help topics library ticket locking mechanism to avoid dual response, etc. make os Ticket a complete helpdesk package for enterprises.

A cloud-based customer support software that offers all in one solution for business needs to deliver exceptional support. Freshdesk is suitable for service providers such as Insurance, Healthcare, Real Estate etc. It offers a host of features and customization functionalities like multi-channel help-desks, ticketing, SLA management, Self Service Portals, SEO ready FAQ section, smart automations, complete customization capabilities that boost productivity. It is priced affordably and is life-time free for the first three agents.

ReadyDesk is a web-based help desk software solution with comprehensive features designed to satisfy the needs of businesses of all sizes. ReadyDesk allows businesses to provide their consumers with a variety of solutions for promptly resolving difficulties. Customers and technicians can generate tickets through the online interface or from incoming emails using the programme. It also accepts file attachments and keeps track of all ticket activities. Individuals may create an infinite amount of client portals, each with its own branding and settings, to support different departments or enterprises. Customers can self-serve by browsing the knowledge base's help articles. Furthermore, users can provide immediate assistance to their consumers. Technicians can create unique automated greetings and prefabricated responses to address frequently requested queries fast. Individuals may simply connect to clients' Windows-based systems to inspect and operate instantaneously, and customers do not need to install anything on their machines. Other features of the software include asset management, network inventory, billing, and time tracking.

BoldDesk is a cloud-based, modern ticketing software that helps you manage support email, collaborate with peers, automate repetitive operations, and improve customer experience. Organize all of your support requests in one place, route them to the right agents, personalize support creation forms, collaborate with your peers, and boost agent efficiency. BoldDesk helps agents enhance productivity and respond to support queries more quickly, which keeps things moving. Create a business-specific operation workflow using no-code automation to perform recurring manual operations at each level of the ticket life cycle. SLAs allow you to specify the response and resolution times for tickets automatically. Convert all incoming customer service emails to tickets and respond by email. To see a subset of tickets, use advanced filters. Filtered views can be saved and shared with a complete organization or a specific group. With commonly used saved answer templates, you can respond to tickets quickly. Agents can keep track of how long they spend on each ticket. You can attach a ticket to another ticket using the link-ticket feature. This function can be used to connect related or child tickets, as well as to split larger tickets.

Desky is a simple helpdesk ticketing solution that’s fast and affordable to delight customers. The platform is designed to make support tickets work faster for customers and agents. With a transfer button right next to the support ticket, users can assign it directly to the respective departments and team members. With the unique user interface design, users can respond to their customers faster and easier. The live chat option comes with a mix of the right features to boost conversions. It helps to maintain brand consistency by styling the customer helpdesk according to your brand’s look and feel. Users can personalize brand elements like logo, color, content, and favicon. Businesses can design their Desky by selecting what information is perfect to grab customer attention. It allows users to link their subdomain to their support portal. The tool provides an option where tickets can be converted to emails automatically and also convert incoming emails into tickets.

Feature rich help desk software solution. Suitable for use by any internal support function that receives enquiries from staff. From a link on your Intranet, this web browser based software provides your company employees with online support, request tracking and self-help even when you are not available. The unique design features will allow you to get up and running within hours of installing.

Deskero help desk software helps resolving ticket faster, consistently and with more accuracy.You can assign rules to route multiple SLAs to their respective workflows. The software enables users to contact customers using multiple channel as per choice and requirement like via phone, chat, email, social media etc. The software displays the ticket status and also who is handling it to avoid service duplication. Deskero comes with knowledge base feature that facilitates compiling customer queries and structure them into retrievable FAQs. With the escalation feature you can route challenging tickets to in-house experts. Other necessary features include self-service portal and live chat.

Support.cc by 500apps software is an All-in-one helpdesk ticketing system used to support for your customers. The software offers tools to track engagements across channels with chat, email and social media for a better customer experience. Collaborate with teams to receive ticket and knowledge base reports on dashboards to automate workflows. Small, Medium companies make use of the software.

EngageBay Helpdesk System prioritizes and solves customer support tickets in minutes using a simple help desk software. It answers as many tickets from one interface with no limitations on tickets at all. The system helps to track every customer interaction in one place so that support agents are empowered to give great customer experience. The custom ticket view feature helps agents deliver the best customer support by helping users organize tickets by grouping them into lists that are based on different criteria. Users can create a view for solved tickets, new tickets, and pending tickets. Views help them determine which tickets need attention so that users can plan accordingly. It allows users to view all open, pending, and unresolved tickets easily and get a complete understanding of the support processes and numbers through the powerful tracking system. If users aren’t satisfied with the predefined views, then it lets users create new views based on conditions like type, status, updates or last created.

WeTransfer is an advanced collaboration tool that lets you transmit up to 200 GB of data in one go with no data and quality loss. It enables the user to share a lot of their work while maintaining complete control over every aspect of the process, from how people receive their files to how long they stay on the web. With WeTransfer, you can upload files up to 200 GB and transmit them securely through a fast link or email. You can track downloads and transfers in one place, and customise anything you share. WeTransfer offers a feature called ‘Collect’ which is the simplest way to bring all your inspiration into one place, whether it's a link, a doodle, or a song. It enables you to save and sync your favourite material from your phone or browser, then arrange your thoughts into visually appealing boards. It additionally offers a feature called ‘Paste’ that creates stunning slides in seconds and lets you save hours of formatting. Furthermore, for protection, it offers two-factor authentication and an option to add password to each transmission.

Juicer helps to know an easy way to collect content from multiple social media network services and gather them into a unified presentation. This social media aggregator enables users to control all posts and the brand's hashtag in one place. It helps to get noticed, save time and make one stand out in this competitive period. This social media aggregator integrates with different social media sources like Facebook, Twitter, Instagram, YouTube, Tumblr, Soundcloud LinkedIn, Hashtags, Spotify, Flickr and more. Juicer begins with aggregating, displays and finally curates the content. It starts by aggregating the new posts from social media accounts, then moves on to organizing them in the best possible manner on the website. Lastly, it sets up filters, moderates the posts and analyzes the social media engagement accordingly. The Content Curation Tool of Juicer maximizes one’s already created content and saves time in planning and scheduling them across social media platforms. The software not only makes one’s content to reach out to the maximum viewers in the target market, but also enables one’s social fans to provide authentic feedback, thus making the posts more engaging and interactive.

When SeedProd was first developed in 2011, you could construct a Coming Soon or Maintenance Mode Page. Visitors may see a "Coming Soon" or "Maintenance Mode" page while you work on your website in private. It still performs this exceptionally well. However, users wanted to design their complete website using SeedProd's user-friendly page builder since they enjoyed how easy it was to use. You can now do that as a result of popular demand! Yes, SeedProd is now available as a WordPress website builder. This implies that you can create your WordPress custom theme from scratch. Headers, footers, archives, global parts, product pages for WooCommerce, carts for WooCommerce, and more are available for WordPress. That SeedProd is a No-Code Website Builder is the finest feature. No prior coding experience or knowledge is required. Easy Full Site Editing. Furthermore, SeedProd continues to be the top Landing Page Builder. Make several landing pages, such as sales pages, coming soon pages, maintenance mode pages, 404 pages, login pages, webinar pages, and thank you pages. With SeedProd's Drag and Drop Page builder, anyone can design a WordPress Website or Landing Page since it is lightweight, incredibly quick, and so simple to use.

SendSpace is an online-based CMS Tool. They're passionate about file delivery and determined to provide the best service they can. Easily and securely transfer large files to and from your Android device, computer, or other recipients. Take photos, videos, or voice recordings and easily share the file with anyone, including multiple recipients.

Endavo provide an Over The Top (OTT) platform to set up and monetize own streaming channels, website and apps. This platform allows user to distribute content and engage with community from the comfort of home. With various plans and options, can customize the platform to suit your needs.

MailPoet works seamlessly with your favorite CMS so you can start sending emails right now. From the first hello to loyal customers, send emails to the right people at the right time. Welcome new subscribers with an automated series of onboarding emails and enjoy open rates of 40% and higher. You already know WordPress, so get started in minutes. Create email updates and newsletters your subscribers can’t wait to open with beautifully designed templates you can customize to match your personality (and brand).

GTranslate is a translation tool that can easily convert web pages into multiple languages. This enables website owners and digital marketers to increase the international traffic on their websites, helping them reach a global audience and realize the benefits of overseas markets. The tool is packed with multiple features such as Search Engine Indexing through which the leading search engines automatically index the translated pages. And with a Search Engine Friendly approach, every language can have a dedicated URL for a multilingual SEO strategy. As soon as the tool installs, websites can be instantly translated with the help of Machine Translation. And for higher accuracy, users can edit the translations themselves via an inline editor. They can then see usage statistics, translation traffic, and the number of translations on their dashboards. Advanced features include URL translation that automatically translates the URLs of websites for a comprehensive multilingual SEO strategy.

SDL MultiTerm is an online-based CMS Tool. By sharing your centrally-stored terminology and termbases, translators, content creators and anyone within your translation supply chain can refer to the most up-to-date terms, wherever they are in the world in real-time. Easily check the meaning, translation, or approved style of a word or phrase in real-time as you read, write, or translate. The multilingual termbase can be used by many different people with very different needs. Customize your view, set your language pairs and SDL MultiTerm will remember exactly where you left off so you don't have to.

It’s time to bring your newsletter game up to the next level with Buttondown. This email platform is designed for professionals who are serious about their newsletters and data security. Buttondown is fully compliant with GDPR, and then it does not collect any data about user or their subscribers. Plus, no other provider takes analytics privacy for newsletters as seriously as Buttondown which turns off analytics features by default! To top it all off, Buttondown makes it easier than ever to write and send out newsletters in minutes thanks to its well-thought-out Markdown system that also offers embedded tweets and photos. Writing newsletters has never been faster or more efficient without relying on clunky markup codes or WYSIWYG programs again! Leverage the power of professional-grade technology with Buttondown today!

Inoreader is content comes to you, the minute it's available. Subscribe to RSS Feeds, Blogs, Podcasts, Twitter searches, Facebook pages, even Email Newsletters! Get unfiltered news feeds or filter them to your liking. Use Rules to set-up entire workflows such as sending push notifications and emails or marking as read when certain criteria are met. Use Active Searches to create a search query and all posts mentioning that query will be delivered as a news feed. You can filter out or permit only such articles that match specific criteria from your feeds.