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Updated on: February 24, 2021
What is Dameware Mini Remote Control ?
Dameware Mini Remote Control - Remote Access Software : SaaSworthy.com
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Dameware Mini Remote Control

Remote desktop access and screen sharing
(25 Ratings) Write Review

Dameware Mini Remote Control is a remote control software for all your customer support and help desk needs. Its remotely control Windows, Linux, and Mac OS X computers, laptops, and servers from a single console. Dameware Mini Remote Control remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake-on LAN, and KVM support.

Dameware Mini Remote Control Features Show All Features

Dameware Mini Remote Control Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Texas, United States / 855-270-1449
Deployment SaaS/Web/Cloud Installed - Windows Installed - Mac Category Remote Access Software

Dameware Mini Remote Control Pricing

Pricing ModelFree Trial , One-time license , Quotation Based
Dameware Mini Remote Control
$265 One-time license

$265 for 1 Technician with Unlimited End Users

Prices vary based on a number of Technicians

Features

  • Diagnostic Tools
  • File Transfer
  • Live Chat
  • Screen Sharing
  • Session Recording
Custom Plan
Custom

Features

  • Diagnostic Tools
  • File Transfer
  • Live Chat
  • Screen Sharing
  • Session Recording

Contact the vendor for detailed pricing information

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Disclaimer: The pricing details were last updated on 11/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Dameware Mini Remote Control FAQs

Dameware Mini Remote Control is Remote Access Software. Dameware Mini Remote Control offers the following functionalities:

  • Live Chat
  • Screen Sharing
  • Diagnostic Tools
  • File Transfer
  • Session Recording

Learn more about Dameware Mini Remote Control features.

The pricing for Dameware Mini Remote Control starts at $265.00. Dameware Mini Remote Control has a single plan:

  • Dameware Mini Remote Control at $265.00.

No, Dameware Mini Remote Control does not offer a free plan.

Learn more about Dameware Mini Remote Control pricing.

No, Dameware Mini Remote Control does not provide API.

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Dameware Mini Remote Control Reviews

OVERALL RATING
4.6
Based on 25 Rating(s)
Rating Distribution
  • 70.8 %
  • 29.2 %
  • 0 %
  • 0 %
  • 0 %
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Pavel HSource : g2crowd.com
(Reviewed on 24 October 2019)
"Best Remote Control For Organization"

What do you like best?

Easy and simple to use. You can connect to computers in the domain and outside.

You can transfer files to the station and back

What do you dislike?

In a big way, there are no downsides. I would like to have the graphic design of the buttons burned.

Recommendations to others considering the product:

Highly recommended, good for large organizations.

What problems are you solving with the product? What benefits have you realized?

Rescues me every day. I can just connect to the station and focus on the shekel and not look for how to connect.

Allows the installation of new machines outside the domain without end-user intervention.

...more
Miguel TSource : g2crowd.com
(Reviewed on 22 October 2019)
"Dameware making life easier"

What do you like best?

I like not only being able to remotely assist customers, but being able to transfer files necessary for install through interface itself

What do you dislike?

I wish it would tell me if a user was actually logged in to their computer. Because sometimes when I try to remote in. A user can deny me access.

Recommendations to others considering the product:

It is a great alternative to Windows Remote Asstiance. You can transfer files with this program as well.

What problems are you solving with the product? What benefits have you realized?

I work from one location, but service other location up to 3.5 hours away. So it allows me to fix software issues remotely. We have some computers that are out of compliance. They create security vulnerabilities for our network so this allows me to fix them from my office.

...more
Source : g2crowd.com
(Reviewed on 08 November 2018)
"Wonderful tool"

What do you like best?

I love using it to help my clients through difficult problems. Being able to see them and control the mouse let's us work collaboratively instead of the watching a blank screen like remote systems. I love how easy it is to find their computer name too.

What do you dislike?

This thing is great and easy to use. I can image a computer, install apps and talk with the consumer I. A heartbeat!

Recommendations to others considering the product

Fast, easy to use, and from a rock solid company with good backing and support.

What business problems are you solving with the product? What benefits have you realized?

We solve remote solutions, installation, updates and upgrades, and user issues.

...more
Source : g2crowd.com
(Reviewed on 03 September 2018)
"Excellent full featured remote control software"

What do you like best?

Unlike a lot of other remote control software, I have never had problems with DameWare failing to render the screen of a remote system, failing to allow control, or being sluggish and causing screen tearing and artifacts. I don't know what they did with their MRC driver but DameWare Just Works.

What do you dislike?

If you are using AD authentication, you will not be able to remote into computers that are not joined to the domain. It's a minor nuisance but one to be aware of.

Recommendations to others considering the product

Do it! If you're looking for rock solid, always dependable remote support software, you can't go wrong with DameWare

What business problems are you solving with the product? What benefits have you realized?

Being able to access any computer at 16 sites has helped our support times and productivity tremendously. Techs can solve simple problems without a site visit, and both tech and teacher are happier and more productive for it.

...more
Source : g2crowd.com
(Reviewed on 20 March 2018)
"Best remote support software, bar none!"

What do you like best?

The mirrror driver. With dameware i can remote into a pc, and unlike RDP it is just like I am sitting in front of it. Also i can turn off the remote users keyboard which prevents interruptions.

What do you dislike?

I don't really have any complaints. My one gripe is that it can be laggy over vpn.

Recommendations to others considering the product

Buy it, buy it now. Dameware is the best remote control tool on the market. Solarwinds provides top notch support but i doubt you will ever need it because this tool is extremely reliable and easy to use.

What business problems are you solving with the product? What benefits have you realized?

Able to remote in and support any user on a windows machine. I can shadow them to troubleshoot an issue and then take control if need be.

...more
Source : g2crowd.com
(Reviewed on 28 December 2017)
"DameWare is a great tool for remote assistance"

What do you like best?

DameWare works great. You can save IPs to reconnect later. It works great, has a lot of options. One problem I have with windows RDC is if a user has 2 screens, It can be a little clunky. DameWare handles multiple displays like a champ.

What do you dislike?

I can't think of a bad feature of this software.

What business problems are you solving with the product? What benefits have you realized?

In helpdesk support, you really need to see a users computer. DameWare is the perfect tool to easily connect to a users desk top and help resolve a problem.

...more
Source : g2crowd.com
(Reviewed on 18 December 2017)
"DameWare Easy To Use and Very Useful"

What do you like best?

I like that Dameware is very easy to configure and use. Most of the options are able to be found without the need to click through multiple menus. A lot of the necessary features are located on the hot bar. The software supports smart cards.

What do you dislike?

I haven't found anything that I dislike about the software.

Recommendations to others considering the product

I have no recommendations as of this time.

What business problems are you solving with the product? What benefits have you realized?

We're able to remotely connect to user's computers, install software, and troubleshoot issues without being at their desk. This helps reduce the man hours it takes to walk to each user's desk.

...more
Source : g2crowd.com
(Reviewed on 15 December 2017)
"Dameware (Solar Winds) - Mini Remote Control - It 'Simply' Works"

What do you like best?

This is a great tool for the small to medium business. For the act of obtaining a remote desktop connection of a PC on the network ... it's simple and works without frills. If the Dameware agent is not installed on the target machine... the technician console will push it out silently as long as you have the appropriate authority. We also use it as a quick way for users to find their PC number or IP by clicking on the icon in the system tray.

What do you dislike?

It is a no-frills solution and priced as such. However there are a few small things that i have to tweak within the technician console before 1st use. The little thing that niggles me the most is you have to go in to the global settings - default host properties .. and tick the 'Show Remote Cursor'... I am not sure why you wouldn't want this set as default as you cannot see where you are clicking otherwise?

Also when you connect to a machine it saves the connection settings, with the machine name automatically. This makes it easy to find and connect next time. But it's quicker sometimes to just type in the machines number and connect - this means that you end up with a large list of previously connected machines which also duplicate. I haven't found a way to turn this off as yet?

But these are small things really - i really rate this little tool really

Recommendations to others considering the product

If you need a cost effective tool to remote assist users - great.!!

What business problems are you solving with the product? What benefits have you realized?

We needed a cost effective & quick to implement tool to replace an ailing VNC solution that we were using that really wasn't fit for purpose. The VNC solution had many flaws.. one of which was you could end up fighting the user for control of the mouse or keyboard... Dameware has a great option to block any mouse and keyboard input from the user when you are connected.

As i say there are many more complex systems that can give you remote support facility along with all kinds of asset management or estate scanning but we didnt require any frills and Dameware was the right tool for the right price.

...more
Source : g2crowd.com
(Reviewed on 15 March 2017)
"Great Product, Easy To Use!"

What do you like best?

Simple easy to user interface. Ability to remotely gain entry to a computer is a huge time saver.

What do you dislike?

The ability to mass delete existing favorite machines would be a huge time saver also for when your list gets too long.

Recommendations to others considering the product

You won't regret using this product it's a huge time saver and financially responsible to make your IT work faster and more efficiently with this product.

What business problems are you solving with the product? What benefits have you realized?

It's a huge time saver to be able to remotely access a computer and show an end user what's wrong or fix it without having to physically be in front of that machine and travel back to the IT offices.

...more
Source : g2crowd.com
(Reviewed on 20 February 2017)
"Hands down best remote support software, beats VLC easily"

What do you like best?

It is seamless and fast. It works so well and integrates well with our other software. There is no lag or latency like VLC shows, I love it.

What do you dislike?

Nothing, easy management, easy install, great price, all around perfect.

Recommendations to others considering the product

If you want a fast and easily integrated remote management system, look no further.

What business problems are you solving with the product? What benefits have you realized?

I manage an IT department in a financial institution and this is an essential piece of software for supporting our co-workers remotely.

...more
Read All Reviews

Videos on Dameware Mini Remote Control

Dameware Mini Remote Control Demo
Dameware Mini Remote Control Demo
Dameware Mini Remote Control Overview

Dameware Mini Remote Control Screenshots

Multi-factor authentication
Multi-platform desktop sharing and remote control
Remote access to sleeping and powered-off computers
Multi-factor authentication
Multi-factor authentication
Multi-platform desktop sharing and remote control
Remote access to sleeping and powered-off computers