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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CleverTap logo
Mobile Analytics Software

4.7 498 user ratings

View Details

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Leanplum logo
Mobile Analytics Software

4.3 156 user ratings

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mixpanel logo
Web Analytics Software

4.4 1,843 user ratings

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hotjar logo
Heat Map Software

4.3 1,532 user ratings

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Overview

Description CleverTap is the only integrated analytics and engagement platform built to solve retention. Create more meaningful relationships with customers whether you have just launched an app, or have millions of MAUs, to increase customer retention and lifetime value. With CleverTap, brands can remove the hassle and cost of integrating and maintaining multiple platforms to analyze, segment, and engage users across mobile and web. Read more It is a powerful mobile analytics platform which helps you to build long-term customer relationship. It will allow you to manage campaigns in multiple messaging channels and it has optimization assistance which will improve the effectiveness of every campaigns. In addition, it has impact clarity feature which will help u to understand the impact of all campaigns. Using this software, you can send targeted messages to the consumers through push and email notifications. In addition, this software will allow you to send personalized messages and it also has predefined templates which can be used in the campaigns. Read more An effective web analytics platform with all essential features to easily understand every users journey in your website. It has engagement feature to measure the actions taken by the visitors in your application. It also has machine learning which stops data mining and act on insights instantly. In addition, it has funnel feature that helps you to identify where and why you losing your customers. Using this platform, you can unify all your data sources and can easily discover your visitor behaviours. It allows you to send push notifications to your customer in order to increase customer engagement and revenue. Read more Hotjar aims to help businesses better understand customer behaviour on the user website front end using a plethora of tools such as heatmaps, visitor recordings, conversion funnels, feedback and surveys. Heatmaps help users understand what customers want, care about and do on their websites by visually representing their clicks, taps and scrolling behaviour, which are often considered the strongest indicators of visitor motivation and desire. It enables users to see recordings of real visitor behaviour on the website. Conversion funnels allow them to figure out where their potential clients are dropping off. Hotjar provides detailed page-wise data and presents it in a visual, simpler, and intuitive format. Another feature, form analysis allows them to Improve online form completion rates by monitoring which fields take too long to fill, which are left blank, and the reasons visitors abandon a form and a page. Lastly, Hotjar makes it possible to recruit test visitors for user research and testing directly from the website. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $25.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $39.0. Offers Free-forever plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    64%
  • Popularity
    94%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    63%
  • Popularity
    88%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    99%
  • Momentum
    62%
  • Popularity
    85%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    97%
  • Momentum
    73%
  • Popularity
    99%
SaaSworthy Awards
Not Available
Not Available
# 5 Fastest Growing # 3 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • NA
  • NA

Reviews & Ratings

User Rating
4.7/5 498 user ratings
4.3/5 156 user ratings
4.4/5 1,843 user ratings
4.3/5 1,532 user ratings
Rating Distribution
  • Excellent

    73.9%
  • Very Good

    23.3%
  • Average

    2.2%
  • Poor

    0.2%
  • Terrible

    0.4%
  • Excellent

    45.5%
  • Very Good

    39.1%
  • Average

    12.8%
  • Poor

    1.3%
  • Terrible

    1.3%
  • Excellent

    53.7%
  • Very Good

    33.5%
  • Average

    10.7%
  • Poor

    1%
  • Terrible

    1%
  • Excellent

    49%
  • Very Good

    41.6%
  • Average

    6.6%
  • Poor

    0.5%
  • Terrible

    2.3%
User Sentiments

    User-Friendly Interface, Powerful Segmentation, Extensive Analytics Features, Excellent Customer Support

    High Pricing, Occasional System Errors, Slow Loading Times, Limited Customization Options

    Excellent Customer Support, Advanced A/B Testing Capabilities, Cross-Channel Communication Capabilities, User-Friendly Interface

    Limited Analytics Functionality, Slow Platform Synchronization, Occasional Bugs and Glitches, Complex Campaign Setup

    In-depth Analytics, Customizable Reports, Real-Time Data Analysis, Extensive Integrations

    Steep Learning Curve, Complex Setup Process, Limited Data Export, Occasional Performance Issues

    Session Recordings, Heatmaps, Ease of Use, Actionable Insights

    Limited Free Plan, Data Storage Limitations, Pricing, Limited Integrations

Review Summary

Overall, CleverTap garners positive feedback from users who appreciate its user-friendly interface, comprehensive analytics capabilities, and effective segmentation and targeting features. Many reviewers mention that the platform's automation capabilities help streamline marketing campaigns and save time. Additionally, its ability to track user behavior and engagement metrics is highly valued. However, some users have expressed concerns regarding the complexity of the platform, particularly during the initial setup phase. Furthermore, its pricing model has been cited as a potential drawback for some users.

Leanplum's user reviews highlight its strengths in omnichannel marketing automation, personalization capabilities, and real-time campaign optimization. Users appreciate its user-friendly interface, ease of use, and ability to deliver relevant and targeted messages to customers. However, some reviewers have mentioned limitations in reporting and analytics, as well as occasional technical issues. Overall, Leanplum is praised for its ability to improve customer engagement and drive conversions, making it a popular choice among marketing professionals.

Mixpanel is lauded for its user-friendly interface, robust data visualization capabilities, and customizable dashboards. Reviewers appreciate its ability to track user engagement, identify trends, and measure the effectiveness of marketing campaigns. They also highlight the extensibility of the platform through integrations with other tools and its strong customer support. However, some users have reported limitations in its reporting capabilities and occasional performance issues. Overall, Mixpanel is a well-regarded analytics solution valued for its user-centric design, actionable insights, and versatility.

Hotjar's user reviews reveal both positive and negative experiences. Many users find the heatmaps and session recordings features valuable for understanding user behavior and identifying pain points. They appreciate the easy-to-use interface and the ability to quickly set up and customize surveys. However, some users report challenges with the pricing structure and the accuracy of the data collected. Additionally, a few users have expressed concerns about the impact Hotjar may have on their website's performance and security. Overall, Hotjar appears to be a popular tool with a range of features that can provide insights into user behavior, but users should carefully consider their specific needs and budget before committing to a subscription.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $25.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $39.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

CleverTap for Startups Others

CleverTap for Enterprises Custom

Leanplum Custom

Free Free

Growth $25.00 $25.00 per month

Enterprise Custom

Basic Free

Plus $39.00 $39.00 per month

Business $99.00 $99.00 per month

Scale $389.00 $389.00 per month

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Sunnyvale,US Located in: San Francisco, CA Located in: San Francisco, CA Located in: Malta, Europe
Contact Details

+1 415-513-5756

https://clevertap.com/

+1-844-532-6758

https://www.leanplum.com/

Not available

https://mixpanel.com/resources/

+1 (855) 464-6788

https://www.hotjar.com/

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