Home/Heat Map Software/Hotjar vs Lucky OrangeUpdated on: January 31, 2023

Compare Hotjar vs Lucky Orange

96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Hotjar
Hotjar Heat Map Software (535 Ratings)
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Hotjar

Hotjar

Heat Map Software (535 Ratings)
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Visit Website

Visit Website

Overview

Summary

Hotjar aims to help businesses better understand customer behaviour on the user website front end using a plethora of tools such as heatmaps, visitor recordings, conversion funnels, feedback and surveys. Heatmaps help users understand what customers want, care about and do on their websites by visually representing their clicks, taps and scrolling behaviour, which are often considered the strongest indicators of visitor motivation and desire. It enables users to see recordings of real visitor behaviour on the website. Conversion funnels allow them to figure out where their potential clients are dropping off. Hotjar provides detailed page-wise data and presents it in a visual, simpler, and intuitive format. Another feature, form analysis allows them to Improve online form completion rates by monitoring which fields take too long to fill, which are left blank, and the reasons visitors abandon a form and a page. Lastly, Hotjar makes it possible to recruit test visitors for user research and testing directly from the website. ..show more

Lucky Orange offers you visual reports as heatmaps of how your customers are interacting with your website. It presents dynamic heatmaps that show the level and degree of interaction of visitors on your website and allows you to sort results with different parameters. You can view the heatmaps of visitors on the basis of location, the device used, browser and much more. These insights of website help you in understanding how your website contents are performing with respect to their position. The heatmap is furnished using bright colours, in which warmer colours like red and yellow are the areas of more interaction, while cooler tones like blue shows dormant segments of the website. Moreover, Lucky Orange has the feature to record the entire activity of every visitor so that you can decipher why the visitors are not converting into customers. It also comes with integrated chat functionality and equips a feature called ‘Polls’ for customer feedback and making sessions more interactive. Moreover, it also comes with the integration of A/B testing. ..show more

Features

A/B Testing Compares two versions of your website to see which one performs better

Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query

Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.

Customer Feedback Helps the website owner to receive customer feedback directly from the website

Filtered Results Offers to filter the results based on regions, devices and other criteria.

Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest

Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer

GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website

Optimization Tool Enables optimization of contents/elements of your website without using any third-party application

Real-time View View real-time live interaction of visitors on the website

Session Recording Enables one to record remote access, support sessions, and meetings

Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Malta, Europe / +1 (855) 464-6788

Overland Park, Kansas

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Features

  • Up to 35 daily sessions
  • Automatic data capture
  • Unlimited heatmaps
  • Up to 1,050 recordings/month
  • Create and store 3 surveys & incoming feedback widgets

Plus
$39 /Month

Features

  • Everything in Basic, and:
  • Up to 100 daily sessions
  • Powerful filters for recordings
  • Trigger recordings by page or event
  • Up to 3,000 recordings/month
  • Unlimited surveys & incoming feedback widgets
Business
$99 /Month

Features

  • Everything in Plus, and:
  • 500 - 2,500 daily sessions
  • Seven custom-built integrations
  • Analyze key user cohorts
  • Rage clicks and u-turns
  • Removal of Hotjar branding
  • Based on sessions needed
Scale
$389 /Month

Features

  • Everything in Business, and:
  • 4,000+ daily sessions
  • Dedicated Hotjar Customer Success Manager
  • SAML single sign-on (SSO)
  • Enough data for the largest sites
  • Full access to every feature
View Price Page
Starter
$10 /Month

$7 /Month paid every 2 Years

Plan Features

  • Monthly Pageviews 25,000 Shared Across Sites
  • 1 Site
  • 2 Operators
  • Unlimited Recordings
  • Rolling 30 Days
  • Unlimited Heat Map Data
  • Rolling 30 Days
Small Business
$20 /Month

$14 /Month Paid every 2 Years

Plan Features

  • Monthly Pageviews 60,000 Shared Across Sites
  • 3 Sites
  • 4 Operators
  • Unlimited Recordings
  • Rolling 30 Days
  • Unlimited Heat Map Data
  • Rolling 30 Days
Medium
$50 /Month

$35 /Month Paid every Years

Plan Features

  • Monthly Pageviews 200,000 Shared Across Sites
  • 8 Sites
  • 10 Operators
  • Unlimited Recordings
  • Rolling 30 Days
  • Unlimited Heat Map Data
  • Rolling 30 Days
Large
$100 /Month

$70 /Month Paid Every 2 Years

Plan Features

  • Monthly Pageviews 500,000 Shared Across Sites
  • 16 Sites
  • 20 Operators
  • Unlimited Recordings
  • Rolling 30 Days
  • Unlimited Heat Map Data
  • Rolling 30 Days
Enterprise
Custom

Plan Features

  • Monthly Pageviews Up to Billions (Shared Across Sites)
  • Custom Plans are available
  • Dedicated Account & Technical Support
  • Tier 1 Feature Enhancement Requests

Contact the Vendor for Detailed Pricing Information

View Price Page

SCREENSHOTS

Hotjar Screenshots
View 6 screenshot(s)
Lucky Orange Screenshots
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INTEGRATIONS

  • WordPress
  • Joomla
  • Instapage
  • Drupal
  • Segment
  • Unbounce
  • PrestaShop
  • Squarespace
  • Weebly
  • HubSpot CRM
  • Optimizely
  • Shopify
    NA

ALTERNATIVES

Top alternatives to Hotjar

Lucky Orange
Lucky Orange
LogRocket
LogRocket
Smartlook
Smartlook
Mouseflow
Mouseflow
FullStory
FullStory

Top alternatives to Lucky Orange

Google Analytics
Google Analytics
Crazy Egg
Crazy Egg
Hotjar
Hotjar
Smartlook
Smartlook
FullStory
FullStory