Compare Hotjar vs Lucky Orange

Summary

Hotjar aims to help businesses better understand customer behaviour on the user website front end using a plethora of tools such as heatmaps, visitor recordings, conversion funnels, feedback and surveys. Heatmaps help users understand what customers want, care about and do on their websites by visually representing their clicks, taps and scrolling behaviour, which are often considered the strongest indicators of visitor motivation and desire. It enables users to see recordings of real visitor behaviour on the website. Conversion funnels allow them to figure out where their potential clients are dropping off. Hotjar provides detailed page-wise data and presents it in a visual, simpler, and intuitive format. Another feature, form analysis allows them to Improve online form completion rates by monitoring which fields take too long to fill, which are left blank, and the reasons visitors abandon a form and a page. Lastly, Hotjar makes it possible to recruit test visitors for user research and testing directly from the website. ..show more

Lucky Orange offers you visual reports as heatmaps of how your customers are interacting with your website. It presents dynamic heatmaps that show the level and degree of interaction of visitors on your website and allows you to sort results with different parameters. You can view the heatmaps of visitors on the basis of location, the device used, browser and much more. These insights of website help you in understanding how your website contents are performing with respect to their position. The heatmap is furnished using bright colours, in which warmer colours like red and yellow are the areas of more interaction, while cooler tones like blue shows dormant segments of the website. Moreover, Lucky Orange has the feature to record the entire activity of every visitor so that you can decipher why the visitors are not converting into customers. It also comes with integrated chat functionality and equips a feature called ‘Polls’ for customer feedback and making sessions more interactive. Moreover, it also comes with the integration of A/B testing. ..show more

A/B Testing Compares two versions of your website to see which one performs better

Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query

Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.

Customer Feedback Helps the website owner to receive customer feedback directly from the website

Filtered Results Offers to filter the results based on regions, devices and other criteria.

Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest

Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer

GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website

Optimization Tool Enables optimization of contents/elements of your website without using any third-party application

Real-time View View real-time live interaction of visitors on the website

Session Recording Enables one to record remote access, support sessions, and meetings

Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination

• WordPress
• Joomla
• Instapage
• Drupal
• Segment
• Unbounce
• PrestaShop
• Squarespace
• Weebly
• HubSpot CRM
• Optimizely
• Shopify

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