Home/Web Analytics Software/CustomerEngagePro
Updated on: February 21, 2019
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CustomerEngagePro - Web Analytics Software : SaaSworthy.com
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CustomerEngagePro

An enterprise-level web analytics tool.
★★★★★
★★★★★
(61 Ratings) Write Review

Customer Engage Pro helps you to capture insights by which you can make better decisions. It has detailed insights feature that will help you to get a deep insight about your website visitors. It also has goal follow-up tool which can used to define and track your business goals. Using this software, you can track traffic from search engines, track keywords and measure visitor actions on your websites. It uses data prediction tool to target your visitors using which you can increase your conversion rate. Moreover, it delivers you daily reports about visits per page, events and conversion rate. It helps you to track and locate your audience based on which you can run your marketing campaigns.

CustomerEngagePro Features Show All Features

CustomerEngagePro Technical details

Support 24/7 (Live rep) Customer Type Medium Business Small Business
API NA Contact Hyderabad, India / +91-92991-52641
Deployment Installed - Windows Installed - Mac Category Web Analytics Software

CustomerEngagePro Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does CustomerEngagePro cost ?
The pricing for CustomerEngagePro starts at $99.0 per year. CustomerEngagePro has a single plan - Premium at $99.0 per year. CustomerEngagePro offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Basic
Free

Evaluate the analytics Insights

  • Data Insights Capture
  • All Visitor tracking
  • Scheduled Daily Reports for Campaign Opportunites
  • Keyword tracking report
  • Goals Tracking
  • 180 days of history data
  • Can Add Both Mobile Apps ,Static WebSites, Dynamic Websites
Premium
$99 /Year

Evaluate the analytics Insights

Ugrading option available.

  • Includes Features of Basic Plan Plus
  • more than 180 days of history data and upto 3 years.
  • Year over year comparision
  • Support ticket SLA -1 Working day
  • Daily Visitors less than 1,000 per day
Enterprise
Custom

Contact the Vendor for Detailed Pricing.

On Premise Enterprise Analytics

  • Data Insights Capture
  • All Visitor tracking
  • Daily Reports
  • Campaign relevant report
  • Keyword tracking report
  • More than 36 months of history data and Option to archive lifelong
  • Year over year comparision
  • Support ticket SLA-1 working day
  • Daily Visitors more than 50,000 per day and supports upto 400 Applications
  • On-Premise Hosting
  • Intranet application usages
  • Benchmark Enterprise Tools usage and procurement
  • Customized reports for you Business
  • Option for GeoIP based ISP, User segmentation, Fraud and Risk information
  • Opt for Dedicated Analytics Engineer
  • Opt for Dedicated Platform Engineer
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 12/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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CustomerEngagePro Reviews

OVERALL RATING
4.6
Based on 61 Rating(s)
Rating Distribution
  • 54
  • 5
  • 2
  • 0
  • 0
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Patrick BoguesSource : getapp.com
★★★★★
★★★★★
(Reviewed on 14 February 2019)
Easy to use eCommerce software, value for money and good technical support.

I have tried other eCommerce programs, but none compare to CS Cart for ease of use, value for money and support. Excellent.CS Cart is very straight forward to use, and offers a plethora of features to sell products on the web. We were able to integrate it into our bespoke stock control system so that stock levels online were synced. The product entry scheme is very detailed . You can tailor the features to suit the requirements of the items that are listed. You can combine products, or list matching products. Products are organised into categories on the website, and this process also offers many possiblities to make things easier for site visitors. The administration panels has a promotions section to tailor offers on specific products at specific times, so you can plan your marketing ahead of time. You can also do promotions to your existing customers, or types of customers. The administration panel allows you to design you pages. The format is based on blocks and banners, and is really easy to configure. CS Cart also allows you to offer more than one payment provider so your customers have a choice. There is a SEO section to help you get to the top of the rankings. There is a comprehensive set of reports for dealing with orders when they come flooding in. Each report can be configured with you company logo, and you can keep your customers updated with emailed reports Simple! If all these details are not enough, then you can access the thriving community of add on developers who have added even more functionality to the core program. What is not to like. Finally, if you are like me and not too confident on the technical side, then CS Cart has a great customer support section. Polite, prompt and very very helpful if you are in trouble. They don't make you feel stupid, they explain and fix the problem quickly.

Pros
CS Cart is very straight forward to use, and offers a plethora of features to sell products on the web. We were able to integrate it into our bespoke stock control system so that stock levels online were synced. The product entry scheme is very detailed . You can tailor the features to suit the requirements of the items that are listed. You can combine products, or list matching products. Products are organised into categories on the website, and this process also offers many possiblities to make things easier for site visitors. The administration panels has a promotions section to tailor offers on specific products at specific times, so you can plan your marketing ahead of time. You can also do promotions to your existing customers, or types of customers. The administration panel allows you to design you pages. The format is based on blocks and banners, and is really easy to configure. CS Cart also allows you to offer more than one payment provider so your customers have a choice. There is a SEO section to help you get to the top of the rankings. There is a comprehensive set of reports for dealing with orders when they come flooding in. Each report can be configured with you company logo, and you can keep your customers updated with emailed reports Simple! If all these details are not enough, then you can access the thriving community of add on developers who have added even more functionality to the core program. What is not to like. Finally, if you are like me and not too confident on the technical side, then CS Cart has a great customer support section. Polite, prompt and very very helpful if you are in trouble. They don't make you feel stupid, they explain and fix the problem quickly.

Cons
I would like to see more features on the mobile site. The numbers accessing my site by phone is increasing quickly, and I would like to offer more options for these customers,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

...more
Panos KyriakakisSource : getapp.com
★★★★★
★★★★★
(Reviewed on 06 February 2019)
Perfect for small to mid size shops

It has best value for money! Works out of the box for small business.Good looking and user friendly admin pages. Good looking store front. Easy to use for merchants, clear orders, products Super flexible promotions system. Unique flexible for this price of software. Easy to extend, creating add-ons for cs-cart is very easy and mostly consistent. Layout extra flexible with blocks, extremely helpful and again unique feature giving the flexibility to customize layout extensively without a line of code. Multi language, multi currency. Multi vendor is build brilliantly. Numerous cheap add-ons.

Pros
Good looking and user friendly admin pages. Good looking store front. Easy to use for merchants, clear orders, products Super flexible promotions system. Unique flexible for this price of software. Easy to extend, creating add-ons for cs-cart is very easy and mostly consistent. Layout extra flexible with blocks, extremely helpful and again unique feature giving the flexibility to customize layout extensively without a line of code. Multi language, multi currency. Multi vendor is build brilliantly. Numerous cheap add-ons.

Cons
Slow search when features are involved. Slow ajax. Not bootstrap front end theme Complicated code in product search. Sphinx or elasticSearch are hard to integrate.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

...more
Catalin BarbulescuSource : getapp.com
★★★★★
★★★★★
(Reviewed on 28 January 2019)
Best Ecommerce Solution

Easy to install and manage, fast loading, perfect for mobile, product filters are working very fast and accurate.

Pros
Easy to install and manage, fast loading, perfect for mobile, product filters are working very fast and accurate.

Cons
More options in pages builder would be a plus. Options for CSS, or layouts, configuring them directly and not from custom css.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

...more
Joy HoogeveenSource : getapp.com
★★★★★
★★★★★
(Reviewed on 28 January 2019)
Lightning fast ecommerce platform

Overall we are very happy with it and the support is great and developers are pretty easy to communicate with through the forums.We have been using CS-Cart for 3 years now and I can't stress enough how fast and stable it is. Everyone told us we should be on Magento 2, so we jumped on the bandwagon and thought it was a good idea too. About about year ago we started the migration to Magento 2. Mostly due to the lack of plugins for the Dutch market. That periode we truly started to appreciate CS-Cart and after struggling for months in a staging environment we decided to fully focus on CS-Cart instead and get choose professional CS-Cart partners and get anything missing custom developed. One of our websites is https://www.dronekenner.nl In the meanwhile CS-Cart is getting more and more advanced from stock so less need for plugins

Pros
We have been using CS-Cart for 3 years now and I can't stress enough how fast and stable it is. Everyone told us we should be on Magento 2, so we jumped on the bandwagon and thought it was a good idea too. About about year ago we started the migration to Magento 2. Mostly due to the lack of plugins for the Dutch market. That periode we truly started to appreciate CS-Cart and after struggling for months in a staging environment we decided to fully focus on CS-Cart instead and get choose professional CS-Cart partners and get anything missing custom developed. One of our websites is https://www.dronekenner.nl In the meanwhile CS-Cart is getting more and more advanced from stock so less need for plugins

Cons
There are not many companies in Holland with default CS-Cart plugins. Fortunately everything can get custom developed with the API.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

...more
Gabriel M.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 28 January 2019)
perfect cms and shopping cart

Pros: I really like this software to manage web pages in an easy way, very easy to updates pages, enable and disable blocks....in a few clicks can change pages...all pages in creating with cs-cart are responsive....we are starting to insert products to be selling in our site...very flexible with lot of options for our products.....

Cons: At the moment...not have any complaints

Overall: Without cs-cart, I have to manually modify every page, one by one....tested lot of cms system....no one is like cs-cart....the same with shopping carts i have tested....no one have options you will find in cs-cart.

...more
John IndreicaSource : getapp.com
★★★★★
★★★★★
(Reviewed on 28 January 2019)
Best out of the box E-commerce app

CS-CART is the best out of the box E-commerce app I've ever used. Has the most functions more than 500 just out of the box. Easy to use it, fast loading both frontend and backend, bundle editing products, secure and a lot more. The support is great, fast, responsive, and easy to communicate with. I really recommend it.

Pros
CS-CART is the best out of the box E-commerce app I've ever used. Has the most functions more than 500 just out of the box. Easy to use it, fast loading both frontend and backend, bundle editing products, secure and a lot more. The support is great, fast, responsive, and easy to communicate with. I really recommend it.

Cons
Upgrading is a little more difficult for a non-tech person. Would be nice to add more modern functionality like AMP and PWA to this by default.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

...more
Isa AbdulSource : getapp.com
★★★★★
★★★★★
(Reviewed on 26 January 2019)
After using many carts CS Cart became the final destination, 10 years and running!

CS Cart rocks! You don't need anything elseFirstly, value for money. As a small business owner we needed functionality within a reasonable price point. CS Cart was the most viable option with the right mixture of features and purchase price. Also not a subscription based cart which gives us ownership and the much needed flexibility. Then the functionality.... where to start! The layout, both back and front end, are so smooth and very user friendly. Built-in themes are suitable for most users I'm sure, but there are also developers who make exceptional themes. The site is also mobile friendly and adapts well to mobile screens. Then the back-end options are really flexible, we could customise our country options, which is great not being in a majour country. Drag and drop customising of pages makes it so easy to setup pages with no experience. The script is responsive and not as many bugs as I've seen in other cart software. Easy integration with Paypal (which is what we use) or so many others I see available for processing in the built-in list. And the customer support !!!!!!!!!!!!! THE ABSOLUTE BEST!!!! Super fast and responsive. I try to model our support after seeing theirs. That makes owning this software feel even more secure, that rock solid support that there when you need it. Even for their support alone, cs cart is worth it. They customised the script to meet our needs. 11 stars for support. Added on to support is their extensive knowledge base documentation...which is all I need to refer to for most issues. Detailed and relevant, like an encyclopedia All in all I'd definitely recommend the company and the product!

Pros
Firstly, value for money. As a small business owner we needed functionality within a reasonable price point. CS Cart was the most viable option with the right mixture of features and purchase price. Also not a subscription based cart which gives us ownership and the much needed flexibility. Then the functionality.... where to start! The layout, both back and front end, are so smooth and very user friendly. Built-in themes are suitable for most users I'm sure, but there are also developers who make exceptional themes. The site is also mobile friendly and adapts well to mobile screens. Then the back-end options are really flexible, we could customise our country options, which is great not being in a majour country. Drag and drop customising of pages makes it so easy to setup pages with no experience. The script is responsive and not as many bugs as I've seen in other cart software. Easy integration with Paypal (which is what we use) or so many others I see available for processing in the built-in list. And the customer support !!!!!!!!!!!!! THE ABSOLUTE BEST!!!! Super fast and responsive. I try to model our support after seeing theirs. That makes owning this software feel even more secure, that rock solid support that there when you need it. Even for their support alone, cs cart is worth it. They customised the script to meet our needs. 11 stars for support. Added on to support is their extensive knowledge base documentation...which is all I need to refer to for most issues. Detailed and relevant, like an encyclopedia All in all I'd definitely recommend the company and the product!

Cons
Not many or majour at all. Mostly they focus on developing the core product, but not on the little things that sometimes make a big difference, then the developers make an add-on for it and you got to buy it. For eg. a button to scroll to the top of the page, or make the checkout page a single screen. It would be great to dedicate some time to these smaller elements as well. And then we sell alot of services (document print & copy centre), and the software isn't as friendly to setup for selling services as it is to selling physical products. So we had to get creative in making the product page layout more to what we'd prefer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

...more
Michael KravSource : getapp.com
★★★★★
★★★★★
(Reviewed on 25 January 2019)
CS-Cart review, using since 2011

We are using CS-Cart since 2011. Before we used eCommerce, but found that CS-Cart is easier to use. CS-Cart is easy to install, configure and support. All the necessary info to configure the store we found in the documentation. Support is good, but sometimes takes longer to get answers. Basically it covers all your needs. If something does not come out of the box, there are plenty add-ons available on the market. We like admin interface to manage orders, products. Store front end has many different skins and themes that can apply. Overall we are happy with the product.

Pros
We are using CS-Cart since 2011. Before we used eCommerce, but found that CS-Cart is easier to use. CS-Cart is easy to install, configure and support. All the necessary info to configure the store we found in the documentation. Support is good, but sometimes takes longer to get answers. Basically it covers all your needs. If something does not come out of the box, there are plenty add-ons available on the market. We like admin interface to manage orders, products. Store front end has many different skins and themes that can apply. Overall we are happy with the product.

Cons
Some features after upgrades not supported or do not work. Some help topics are not cleared. Can not configure Free local pickup in shipping.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

...more
Ionut E.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 24 January 2019)
Best option for Small and medium-sized business

Pros: CS-Cart really have a lot of features and it is a mature product... I am using CS-Cart for more then 5 years and I can tell that it have improved a lot... so I think t is a good e-commerce platform you can grow with it

Cons: For small business ... price can be a little cheaper ... but I think in the end it will pay for itself in the first 1 or 2 months

...more
Francesco ArcuriSource : getapp.com
★★★★★
★★★★★
(Reviewed on 24 January 2019)
Highly customizable and intuitive ecommerce cart

At this moment i think cs cart represent the best choice for an alli-n-one software ecommerce platform, for middle or little online business, it doesn't need big code knowledge, installing and configuring it are very intuitive and simple, and the best think in my opinion, it's that you don't need any additional module or extension, you can easily setup a fully functional ecommerce with a lot of options, about managing the products, marketing and website, products variants, SEO and marketing, exporting/importing all type of data, blog feature, GDPR module, and may other, it's all inclusive, and the price is very good too. If you are lloking for a complete ecommerce solution i recommend CS-Cart as one of the best one. Another important thing is that the development team is constantly working on updates, to fix problems, and to add new features and better functionality.

Pros
At this moment i think cs cart represent the best choice for an alli-n-one software ecommerce platform, for middle or little online business, it doesn't need big code knowledge, installing and configuring it are very intuitive and simple, and the best think in my opinion, it's that you don't need any additional module or extension, you can easily setup a fully functional ecommerce with a lot of options, about managing the products, marketing and website, products variants, SEO and marketing, exporting/importing all type of data, blog feature, GDPR module, and may other, it's all inclusive, and the price is very good too. If you are lloking for a complete ecommerce solution i recommend CS-Cart as one of the best one. Another important thing is that the development team is constantly working on updates, to fix problems, and to add new features and better functionality.

Cons
After one year from purchasing, you need to pay for an upgrade subscription plan, to continue receiving upgrades, however it's not so expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

...more
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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com