Browse Software
List Your Product
Loading...
Lucky Orange logo

Lucky Orange

  Add to Compare

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hotjar logo
Heat Map Software

4.4 1,460 user ratings

Visit Website

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mouseflow logo
Heat Map Software

4.6 675 user ratings

Visit Website

Overview

Description Hotjar aims to help businesses better understand customer behaviour on the user website front end using a plethora of tools such as heatmaps, visitor recordings, conversion funnels, feedback and surveys. Heatmaps help users understand what customers want, care about and do on their websites by visually representing their clicks, taps and scrolling behaviour, which are often considered the strongest indicators of visitor motivation and desire. It enables users to see recordings of real visitor behaviour on the website. Conversion funnels allow them to figure out where their potential clients are dropping off. Hotjar provides detailed page-wise data and presents it in a visual, simpler, and intuitive format. Another feature, form analysis allows them to Improve online form completion rates by monitoring which fields take too long to fill, which are left blank, and the reasons visitors abandon a form and a page. Lastly, Hotjar makes it possible to recruit test visitors for user research and testing directly from the website. Read more Mouseflow is one of the feature-rich heatmap tools that track the activity of website visitors and offer you a detailed insight. The heatmaps offered by Mouseflow are build using tracking visitor’s interaction with the website that includes touch/click, scroll, engagement with particular content, etc. The insights offered can further be segmented on the basis of device used to visit the website, visitor’s location and a few more filters. You can detect the reason behind the frustration of a potential customer, javascript errors, friction and disturbing pop-ups that are hampering the growth of your business. It also comes with onboard recording functionality, using which you can record visitors session. This obliterates the need for any guesswork and you can be precise of where the action should be taken. Mouseflow also offers funnelling if you need to track the page-to-page activity of customers and monitoring of filling of forms. Furthermore, you can create custom surveys in order to take visitors feedback. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $39.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $24.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    94%
  • Momentum
    73%
  • Popularity
    99%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    85%
  • Momentum
    66%
  • Popularity
    82%

Features

Total Features
6 Features
6 Features
Common Features for All
    Customer Feedback Helps the website owner to receive customer feedback directly from the website
    Filtered Results Offers to filter the results based on regions, devices and other criteria.
    Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
    Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
    JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
    Session Recording Enables one to record remote access, support sessions, and meetings
  • + 3 More - Show Less
    • Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.4/5 1,460 user ratings
    4.6/5 675 user ratings
    Ratings Distribution
    • Excellent

      52.4%
    • Very Good

      39.6%
    • Average

      6.2%
    • Poor

      0.2%
    • Terrible

      1.5%
    • Excellent

      67.9%
    • Very Good

      29.3%
    • Average

      2.2%
    • Poor

      0.4%
    • Terrible

      0.1%
    Review Summary

    Hotjar's user reviews reveal both positive and negative experiences. Many users find the heatmaps and session recordings features valuable for understanding user behavior and identifying pain points. They appreciate the easy-to-use interface and the ability to quickly set up and customize surveys. However, some users report challenges with the pricing structure and the accuracy of the data collected. Additionally, a few users have expressed concerns about the impact Hotjar may have on their website's performance and security. Overall, Hotjar appears to be a popular tool with a range of features that can provide insights into user behavior, but users should carefully consider their specific needs and budget before committing to a subscription.

    Mouseflow is a session replay and heat mapping software that enables businesses to analyze user behavior on their website or app. Reviewers praise its user-friendly interface, detailed analytics, and ability to identify areas for improvement. They also appreciate its integration with other tools and the ability to create custom reports. However, some users report occasional bugs and performance issues. Overall, Mouseflow is a powerful tool for businesses looking to optimize their digital products and enhance user experience.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $39.00. Offers Free-forever plan.
    • Free Trial Available
    • Starts at $24.00. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic Free

    Plus $39.00 $39.00 per month

    Business $99.00 $99.00 per month

    Scale $389.00 $389.00 per month

    Free Free

    Starter $24.00 $29.00 per month

    Growth $79.00 $99.00 per month

    Pro $299.00 $399.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots screenshots
    + 5 More
    How to set up a Feedback Campaign
    Videos Video Thumbnail Video Thumbnail

    Vendor information

    Company Details Located in: Malta, Europe Located in: Austin, Texas
    Contact Details

    +1 (855) 464-6788

    https://www.hotjar.com/

    +1 855-668-7335

    https://mouseflow.com/

    Social Media Handles

    We understand SaaS better

    SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

    icon

    Buyers

    Looking for the right SaaS

    We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

    icon

    Makers

    Want more customers?

    Our experts will research about your product and list it on SaaSworthy for FREE.

    Get Listed