uContact Pricing: Cost and Pricing plans

uContact Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Insights for Call Center Software

The Average Cost of a basic Call Center Software plan is $27 per month.
uContact pricing starts at $40/month, which is 48% higher than similar services.
36% of Call Center Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 6% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Classic (Cloud) $50.00 $50.00 per user / month

Features

ACD
Inbound, Outbound, Blended
Dialers: Preview,Progressive,Power & Predictive
IVR
Sophisticated PBX
Coaching, Whispering & Barge in
Real time monitoring
CRM Lite

Omni (Cloud) $60.00 $60.00 per user / month

Features

Include features of Classic plan, plus
Unified Inbox
SMS
Web Chat: with audio and video call
Web Click to Call
Web Call Back
Email
Multichannel recording
Live Assistance

Play (Cloud) $60.00 $60.00 per user / month

Features

Includes features of Classic plan, plus
Gamification
Customizable games
Objectives by agent, group and area
Customizable measures and objectives
Badges
Daily game
Rankings
Dynamic queries

Full (Cloud) $70.00 $70.00 per user / month

Features

Includes feature of Play plan, plus

Classic (On-Premise) $40.00 $40.00 per user / month

Features

Includes features of Classic (Cloud) plan

Omni (On-Premise) $50.00 $50.00 per user / month

Features

Includes features of Omni (Cloud) plan

Play (On-Premise) $50.00 $50.00 per user / month

Features

Includes features of Play (Cloud) plan

Full (On-Premise) $60.00 $60.00 per user / month

Features

Includes features of Full (Cloud) plan

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 23/07/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

uContact FAQs

How much does uContact cost?

The pricing for uContact starts at $40.00 per user per month. uContact has 8 different plans:

Classic (On-Premise) at $40.00 per user per month.
Classic (Cloud) at $50.00 per user per month.
Omni (On-Premise) at $50.00 per user per month.
Play (On-Premise) at $50.00 per user per month.
Omni (Cloud) at $60.00 per user per month.
Play (Cloud) at $60.00 per user per month.
Full (On-Premise) at $60.00 per user per month.
Full (Cloud) at $70.00 per user per month.

Learn more about uContact pricing.

Does uContact offer a free plan?

No, uContact does not offer a free plan.

Learn more about uContact pricing.

Compare uContact Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
uContact	40	per month	per user		uContact Pricing
Call Center Studio	-	-	-	+	Call Center Studio Pricing
TelebuHub	-	-	-	-	TelebuHub Pricing
Vonage Contact Center	-	-	-	-	Vonage Contact Center Pricing
DialedIn	49	per month	-	+	DialedIn Pricing
HoduCC	-	-	-	+	HoduCC Pricing
RingCentral Contact Center	-	-	-	-	RingCentral Contact Center Pricing
FIVE CRM	-	-	-	+	FIVE CRM Pricing
My Hotline	-	-	-	-	My Hotline Pricing
VCC Live	50	per month	-	-	VCC Live Pricing

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uContact Features

Show Feature Explanation

Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers