Softtop Pricing: Cost and Pricing plans

Softtop Pricing

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Pricing Insights for Call Center Software

The Average Cost of a basic Call Center Software plan is $39 per month.
Softtop pricing starts at $12.99/month, which is 67% lower than similar services.
42% of Call Center Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 8% offer a Freemium Model Allows users to access basic features at no cost..

MONTHLY YEARLY

Starter $95.88 $12.99 per user / month

Unlimited US & Canada calling

Business SMS & MMS

Video meetings (25 hosts)

Auto-attendant & call queues

Email + chat support

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Professional $191.88 $19.99 per user / month

Everything in Starter

AI Receptionist & Agent Assist

Conversation Intelligence

Advanced analytics & recording

CRM integrations (Salesforce, HubSpot)

Priority phone support

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Enterprise $311.88 $29.99 per user / month

Everything in Professional

Omnichannel Contact Center

Skill-based routing & wallboard

Security & SOC 2 compliance + SSO

Dedicated Customer Success Manager

99.999% uptime SLA

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Softtop FAQs

How much does Softtop cost?

The pricing for Softtop starts at $12.99 per user per month. Softtop has 3 different plans:

Starter at $12.99 per user per month.
Professional at $19.99 per user per month.
Enterprise at $29.99 per user per month.

Learn more about Softtop pricing.

Does Softtop offer a free plan?

No, Softtop does not offer a free plan.

Learn more about Softtop pricing.

What is the best Call Center Software?

When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:

Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.

Compare Softtop Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Softtop	95.88	per month	per user		Softtop Pricing
CloudTalk	25	per month	per user	+	CloudTalk Pricing
TalkDesk	85	per month	per user	-	TalkDesk Pricing
CallTools	-	-	-	-	CallTools Pricing
Bright Pattern	-	-	-	-	Bright Pattern Pricing
CircleLoop	6.45	per month	per user	+	CircleLoop Pricing
Nextiva	18.95	per month	per user	-	Nextiva Pricing
CallHippo	16	per month	per user	-	CallHippo Pricing
Call Center Studio	-	-	-	+	Call Center Studio Pricing
Voiptime	-	-	-	-	Voiptime Pricing

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Voiptime Automated Cold Calling Software for Businesses read more

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Softtop Features

Show Feature Explanation

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Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Concurrency Support

Allows you to manage multiple calls concurrently

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

SMS Marketing Features

Two-way Messaging

Enables recipients to respond and interact

Bulk SMS Campaigns

Send promotional or transactional messages at scale

Message Scheduling

Set future delivery times for messages

CRM Integration

Automatically sends and receives the relevant information to the CRM Software that helps in time management

Multi-language Support

Available in multiple languages to support global customers

Content Personalization

Allows dynamic content targeting based on audience data

Geo Targeting

Targeting based on location, city, timezone, and country

URL Shortening

Enables you to convert any long URL to an extremely short link

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

VoIP Providers Features

Call Analytics

Provides insights on call duration, abandonment rates, quality metrics and more

Call Conferencing

Ability to connect multiple participants in a single call.

Voicemail

Record and store messages from missed calls, with some providers offering the added convenience of voicemail-to-email transcription.

Call Routing

Directs calls to the appropriate agent or department

International Calling Plans

Cost-effective calling options for global businesses.

E911 Support

Emergency calling services tied to user location, required in many regions.

Call Waiting

Enables you to manage incoming calls while already engaged in a conversation

IP Calling

Facility to make and receive phone calls over the internet instead of traditional phone lines

Multi-device Support

Works across multiple devices such as PC and Mobile

Multi-Currency

Enables payment and collection in multiple currencies.

Telecom Services for Call Centers Features

Real-time Call Analytics & Reporting

Auto Dialer (Predictive/Progressive)

Call Recording & Monitoring

VoIP & Telephony Integration

Interactive Voice Response (IVR)

Call Routing & Distribution (ACD)

CRM Integration

Automatically sends and receives the relevant information to the CRM Software that helps in time management

Workforce Management

Provides robust data on your full-time, part-time, and contingent workforce

Softtop Pricing

Pricing Insights for Call Center Software

Softtop FAQs

Compare Softtop Pricing Against Competitors

Free Software Alternatives to Softtop

Softtop Alternatives

Softtop Features

Call Center Features

SMS Marketing Features

VoIP Providers Features

Telecom Services for Call Centers Features

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