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SAAS First Pricing

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Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • SAAS First pricing starts at $29/month, which is 53% higher than similar services.

  • 71% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 22% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

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Disclaimer: The pricing details were last updated on 17/09/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

SAAS First FAQs

How much does SAAS First cost?

The pricing for SAAS First starts at $29.0 per month. SAAS First has 2 different plans:

  • Growth at $29.00 per month.
  • Power at $99.00 per month.
    • SAAS First also offers a Free Plan with limited features.

      Learn more about SAAS First pricing.

Does SAAS First offer a free plan?

Yes, SAAS First offers a free plan.

Learn more about SAAS First pricing.

Compare SAAS First Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
SAAS First SAAS First 29 per month - SAAS First Pricing
AI Desk AI Desk 9.99 per month - + AI Desk Pricing
eDesk eDesk 89 per month per user + eDesk Pricing
HelpDesk HelpDesk 29 per month per user + HelpDesk Pricing
BoldDesk BoldDesk 25 per month per user + BoldDesk Pricing
Help.center Help.center 19 per month - - Help.center Pricing
Tiledesk Tiledesk - - - - Tiledesk Pricing
Ticket AI Ticket AI 15.83 per month - + Ticket AI Pricing
AzureDesk AzureDesk 33 per month per user + AzureDesk Pricing
ResolveAI ResolveAI 99 per month - - ResolveAI Pricing

Free Software Alternatives to SAAS First

SAAS First Alternatives

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SAAS First Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

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