MURAL Reviews

User Rating

4.9/5 (Based on 1,646 Ratings)

Rating Distribution

Excellent
95.2%
Very Good
3.9%
Average
0.7%
Poor
0.1%
Terrible
0.1%

User Sentiments

Ease of Use, Collaboration Features, Extensive Template Library, Effective Facilitator Tools

Occasional Performance Issues, Limited Export Functionality, Confusing User Roles & Permissions, Lack of Advanced Diagramming Features

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Review Summary

Reviewers generally praise Mural's user-friendly interface, collaborative features, and extensive template library. They find it easy to use, even for those new to digital whiteboarding. The real-time collaboration capabilities are also highly valued, allowing multiple users to work on the same canvas simultaneously and fostering productive brainstorming sessions. Additionally, the vast array of templates helps users quickly create visually appealing and organized boards for various purposes. However, some reviewers have mentioned occasional syncing issues and limited integration options, suggesting room for improvement in these areas.

Pros

Userfriendly interface with draganddrop functionality, making collaboration effortless.
Realtime collaboration enables seamless idea sharing and brainstorming sessions among team members.
Integrates with popular productivity tools, streamlining workflows and enhancing productivity.

Cons

Limited customization options, restricting the ability to tailor the platform's appearance and functionality to specific needs.
Occasional technical glitches and bugs, leading to disruptions during collaboration sessions.
May require a learning curve for new users, potentially hindering the onboarding process and adoption.

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Reviews

Susie T

November 3, 2026 Source: G2.com

Easy Setup and Real-Time Collaboration, Though Boards Can Clutter

What do you like best about Mural?I use Mural to manage client accounts, coordinate hybrid strategy sessions, and collect feedback from clients and internal teams. It gives me a shared, interactive space that bridges in-person and virtual meetings.What do you dislike about Mural?I find that large, heavily populated boards can occasionally feel cluttered when multiple collaborators are working at the same time.What problems is Mural solving and how is that benefiting you?I use Mural to manage client accounts, coordinate hybrid strategy sessions, and collect feedback from clients and internal projects.

Sammie A

October 31, 2026 Source: G2.com

Streamlines Sales Workflows, but Large Files Slow It Down

What do you like best about Mural?I use Mural daily for client-facing sales and account management to streamline our end-to-end workflows. It helps with speed and deal velocity, and with the manual administrative overhead that typically drags down business development.What do you dislike about Mural?I notice Mural’s performance is affected when I process large files and embed high-resolution documents.What problems is Mural solving and how is that benefiting you?I use Mural daily in client-facing sales and account management to streamline our end-to-end workflows.

Estella D

October 29, 2026 Source: G2.com

Seamless Workshops, Powerful Collaboration, Effortless Documentation

What do you like best about Mural?I like Mural’s customizable project management structures, pre-built workshop templates, and image export options. I can break high-level change strategies into bite-sized subtasks on one board, which saves us administrative hours.What do you dislike about Mural?None.What problems is Mural solving and how is that benefiting you?Mural helps me address the lack of clarity, engagement, and tracking difficulties that usually plague our remote training, change workshops, and multi-step project initiatives.

Elroy H

October 28, 2026 Source: G2.com

An Intuitive Infinite Canvas for Limitless Team Retrospectives

What do you like best about Mural?I love Mural’s infinite canvas and clean, intuitive interface. The endless, borderless space makes our brainstorming sessions feel limitless. I can expand project maps, link complex springboards, and attach retrospectives side by side.What do you dislike about Mural?None.What problems is Mural solving and how is that benefiting you?I use Mural for weekly sprint retrospectives, open-ended brainstorming, and tracking deliverables in real time.

Anton B

October 27, 2026 Source: G2.com

Intuitive Infinite Canvas Keeps Remote Teams Focused

What do you like best about Mural?I like Mural’s intuitive drag-and-drop interface and single-page layout for my daily workflow. Moving sticky notes, chart designs, and data blocks around the infinite canvas makes organizing complex workflows feel smooth and natural.What do you dislike about Mural?Well nothing for sure.What problems is Mural solving and how is that benefiting you?I use Mural to tackle disorganization, unfocused meetings, and sluggish decision-making on our distributed team.

Sofia W

October 26, 2026 Source: G2.com

Real-Time Collaboration That Streamlines Technical Reviews

What do you like best about Mural?I like Mural’s real-time co-editing and intuitive, streamlined workspace organization. Developers, architects, and clients can edit the same presentation board or technical drawing during a video call, which makes our meetings more productive.What do you dislike about Mural?none.What problems is Mural solving and how is that benefiting you?I use Mural to reduce wasted time and miscommunication when developers and non-technical stakeholders try to align on complex technical requirements.

Joe M

October 25, 2026 Source: G2.com

Intuitive Collaboration That Turns Ideas Into Action

What do you like best about Mural?I use Mural weekly to streamline planning and run interactive team alignment sessions. I like the real-time collaboration tools, built-in voting, and extensive template library.What do you dislike about Mural?Nothing till now.What problems is Mural solving and how is that benefiting you?Mural helps me avoid the delays and confusion of turning unstructured creative discussions into clear, actionable project plans.

Normand M

October 24, 2026 Source: G2.com

Effortless Collaboration, with Room to Improve Board Management

What do you like best about Mural?I use Mural weekly for collaborative brainstorming, mapping out project ideation phases, and keeping our cross-functional team aligned on deliverables.What do you dislike about Mural?I sometimes find workspace dashboards and folder structures confusing as my library of boards grows, and the number of configuration options can feel a bit overwhelming.What problems is Mural solving and how is that benefiting you?I use Mural to solve communication gaps and sluggish alignment when remote teams organize complex brainstorming sessions across scattered documents.

Gina B

October 23, 2026 Source: G2.com

Fast, Collaborative System Design with Effortless ER Diagrams

What do you like best about Mural?I use Mural’s diagrams to map system layouts and relationships and work through flows, friction, and turnaround times during technical system design reviews.What do you dislike about Mural?None.What problems is Mural solving and how is that benefiting you?I use Mural for system layouts and relationship diagrams, and to work through flow, friction, and turnaround times in technical system design reviews.

Jeffry K

October 23, 2026 Source: G2.com

Energizing Real-Time Collaboration, with PDF Export Hiccups

What do you like best about Mural?I rely on Mural every week as a versatile digital space for brainstorming and departmental planning. I like the real-time, multi-user collaboration: seeing everyone’s cursors move across the board as people add snippets, upload images, and comment on ideas gives our remote calls a genuinely energetic atmosphere.What do you dislike about Mural?I find the PDF export needs improvement. When I export large, complex, object-heavy boards, rendering takes a long time and occasionally shifts the visual alignment to incorrect edges.What problems is Mural solving and how is that benefiting you?I use Mural to help with innovation and address scattered feedback and slowdowns that can disrupt remote or multi-departmental work.

MURAL Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use MURAL?

Review Summary

Pros

Cons

Susie T

Sammie A

Estella D

Elroy H

Anton B

Sofia W

Joe M

Normand M

Gina B

Jeffry K

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