Mopinion

User Feedback Software with Powerful Forms and Triggers

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What is Mopinion and how does it work? Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.

FOLLOWERS 2,479 2,452 3,374 130 83

Mopinion Features Show All Features

Survey/ User Feedback Features

Skip LogicIt hides the irrelevant pages or questions based on previous responses.
Survey TemplatesSurvey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Support Audio / Images / VideoIncludes audio/ video/ images into the survey questionnaires to make it interactive
Site Intercept SurveyCaptures value from your website visitors with targeted, engaging messages
Question LibrarySaves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Question BranchingAllows respondents to screen questions and give answer to the relevant questions only
Online SurveyLets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Multiple Question TypesThese question patterns are aimed at collecting statistical data from the respondents with accuracy
Mobile SurveyA feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Embeddable SurveyIt enables you to directly include your surveys on your own website
Email DistributionThis feature lets you send a custom email invitation for the survey to the respondents
Data Analysis ToolsAnalyze feedbacks collected from both structured and unstructured sources in real-time
Custom Survey URLsEnables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
360 Degree FeedbackCaptures and centralizes a holistic feedback of the target audience that helps in making business decisions.
Phone SurveyIt enables you to run your survey over telephones
Offline Response CollectionThis feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
Kiosk SurveyThis feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mopinion Technical details

Support	24/7 (Live rep) Business Hours Online	Customer Type	Large Enterprises Medium Business Small Business
API		Location / Phone Number	Rotterdam, The Netherlands / +31 10 8200075
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Official Website	https://mopinion.com/
Deployment		Category	Survey/ User Feedback Software

Mopinion Pricing

Pricing ModelFree Trial , Subscription , Quotation Based

Growth

$229 /Month

For scaling businesses looking to professionalise their online VoC program.

Features

Amount of Digital Channels : 1
Website (PageViews / Month) : 2,000,000
Email per Month : 200,000
Amount of Dashboards : 1
Amount of Domains / SDKs : 1
Unlimited Feedback Forms
Unlimited Feedback Responses
In-Page Feedback
Full API Access
Multi-Language Surveys
Users : Up to 20
Email Support
Data Processing Agreement
Multi-factor Authentication

Turbo Growth

$579 /Month

For mid-sized businesses looking to continuously drive engagement.

Features

Amount of Digital Channels : 1
Website (PageViews / Month) : 8,000,000
Email per Month :1,000,000
In-App (Users per Month) : 400,000
Amount of Dashboards : 1
Amount of Domains / SDKs : 1
Unlimited Feedback Forms
Unlimited Feedback Responses
In-Page Feedback
Full API Access
Multi-Language Surveys
Users : Up to 20
Email Support
Data Processing Agreement
Multi-factor Authentication

Enterprise

Custom

For enterprise businesses looking for a customised plan and support.

Features

Amount of Digital Channels : Unlimited
Website (PageViews / Month) : Unlimited
Email per Month : Unlimited
In-App (Users / Month) : Unlimited
Amount of Dashboards : 1
Amount of Domains / SDKs : 1
Unlimited Feedback Forms
Unlimited Feedback Responses
In-Page Feedback
Full API Access
Multi-Language Surveys
Feedback Translations
Users : 20+
Email Support
Data Processing Agreement
Dedicated Success Manager
Regular Team Consultations
Onboarding Sessions
Bespoke Training Services
Service Level Agreement
Multi-factor Authentication
Single Sign-On
Dedicated Domain & Storage

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Disclaimer: The pricing details were last updated on 23/09/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Mopinion pricing.