This simple yet intuitive drag-and-drop interface of InfusionSoft enables you to seamlessly create your own marketing campaign. It automatically sends personalized emails and messages to each and every contact of yours increasing the chances of converting them into potential leads. You can also get a number of pre-built campaign templates from the Infusionsoft Marketplace. Seamless integration with your CRM allows you to bring all your database including automated marketing messages, single emails and sales activity all at one place. With InfusionSoft, create your all-new landing page in minutes.
|Support||24/7 (Live rep) Business Hours Online||Customer Type||Freelancers Small Business|
|API||Contact||Chandler, AZ / +1 (866) 800-0004|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS||Category||Marketing Automation Software|
$80 Billed Per Month for 3 months, later $99/month
The Features include are
and Starting $174 Billed Per Month with these Two Add-on Functions
Based on the Number of Contacts and the Add-on Functions the Pricing varies.Please Contact the Organization for the further Pricing Details.
One-time $299 fee for new user training not included in the monthly quote.
Disclaimer: The pricing details were last updated on 02/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
I like that Infusionsoft helps to automate some of our primary marketing processes. We can quickly create professional quality signup forms to add to our websites or landing pages. The forms can be used for a wide range of enrollment purposes, such as newsletters, events or appointments. We can add tags (like new lead, client, attended event, etc.) to contacts that help us to organize and manage our contact lists and newsletters. We can customize emails based on tags to help ensure emails are relevant to the recipients.
The price for Infusionsoft is quite high compared to other similar services. Though I think Infusionsoft has more capabilities in terms of customizations and automations, the main features of the software, in terms of how our contacts are acquired and emails are sent out, are very similar to lower cost services. If you want to get the most out of Infusionsoft, you'll likely need to work with an Infusionsoft specialist that has a good understanding of CRM and programming.
Though Infusionsoft has a somewhat high entry price, I think there can be a ton of value for those that really dive in and create intricate a well-planned campaigns. If you're not working with anyone that has a solid CRM software background, you'll probably need to spend a significant amount of time learning about the Infusionsoft system and testing campaigns.
Infusionsoft has been an extremely helpful platform for automating many of online marketing activities. It also allows us to create meaningful content that can be segmented across a different contact groups. We have generally been able to have higher conversions on most of our marketing campaigns through Infusionsoft. We can create marketing content that is high quality, easy to create and responsive to contact information and interactions.
Infusionsoft has so many functions that help me stay organized and create a better experience for my clients. It will help me scale my business and provide excellent customer service.
There is a lot to learn when using the software program and some of the functionality was confusing at first.
Automating and keeping all the moving pieces of my business organized is easily done with Infusionsoft. I have grown my reach and what I can accomplish in a day using the software.
Ease of understanding how to set up workflows and enter contact information. Integration with Zapier makes this do so much more than the basics!
Some of the files choosers take some trial and error to understand them fully.
Solving marketing communication, website form building.
Pros: I was very happy to consolidate my autoresponders, shopping carts, eproducts, and CRM all in one place! I also really the tagging and tasking features within the CRM.
Cons: A bit of a learning curve. Building a campaign is not intuitive to me. Same with customizing products and shopping carts.
Pros: Not much. As far as CRM goes, there are products out there which are much easier to navigate.
Cons: Customer service is sub-par. Just try cancelling. It's impossible. I've spent tens of thousands of dollars with Infusionsoft over several years, but they still treat me like I'm a child who doesn't know what he wants. They demand I speak with a "customer success manager" before they will stop taking my monthly subscription payment. I literally have to stop the payment directly with my credit card company.
Overall: I would not recommend InfusionSoft. Difficult to use combined with poor customer support.
Thank you for your feedback.
We understand why providing a verbal cancelation seems like an unnecessary step, but given the valuable and sensitive data that we store for our customers, for verification and security purposes we need to have a verbal conversation to make any changes to an account. This includes cancellation. We want to make sure the request for cancellation of account change is authorized, and that our customers are aware of next steps: how long data is stored, when the cancellation takes effect, and how to restore data if needed. We are sorry for causing any frustration.
I have checked with a customer success supervisor and your account actually has been canceled and their team is following up with you in the event that you have any additional questions.
Sarah, Keap Advocacy Manager
Pros: The reason I chose Infusion Soft is because I won't have to purchase other products because Infusion Soft does most everything I need.
Cons: The cost is higher than most others but many of my colleagues highly recommended it and I'd rather be sure I am getting my needs met right away instead of having to change companies later.
Overall: My tech team works with them and I have been pleased with the product since purchasing about a year ago.
Pros: Keap can do just about anything! The CRM, marketing, and sales automation tools know no limits. It's truly amazing and I know I'm barely utilizing all the tools. Also, the customer support is absolutely GREAT! They answer all chat requests in a very timely manner and are extremely helpful. They usually send a video showing you just what you need to do or what you did wrong!!
Cons: The software has so much going on I tend to get a little lost when creating a new project. I'm totally "self" taught and most likely need a little (lot) of training.
Overall: We use InfusionSoft to stay in front of customers and our agents. Love the ability to send out not only emails but text messages and phone calls. Now we're getting into the E-commerce tools .
Wow, thank you so much for the high marks. We love hearing from customers that they have had a positive experience with our customer service support team and that you are using so much of our platform!
Sarah, Keap Advocacy Manager
Pros: It is easy to use and intuitive. I like the campaign builder a lot but it does have some logic issues that need to be addressed to make it even easier.
Cons: The training videos were great but they are dated. Their new release/version does not have current videos.
Overall: My overall experience has been better than expected!
Pros: It's extremely user friendly - you don't have to be an IT wizard to figure it out.
Cons: Being charged extra for over 500 contacts. :(
Overall: I was maintaining a SPREADSHEET to keep up with my clients...what a nightmare! I was so glad to find Infusionsoft (Keap). It has really helped me put all my information into one place and better track my communication with my clients. Especially if you use the different apps for integration!