Home/Marketing Automation Software/Infusionsoft by Keap
Updated on: August 2, 2021
What is Infusionsoft by Keap ?
Infusionsoft by Keap - Marketing Automation Software
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Infusionsoft by Keap

Simple and effective Marketing software
(2,160 Ratings) Write Review

This simple yet intuitive drag-and-drop interface of InfusionSoft enables you to seamlessly create your own marketing campaign. It automatically sends personalized emails and messages to each and every contact of yours increasing the chances of converting them into potential leads. You can also get a number of pre-built campaign templates from the Infusionsoft Marketplace. Seamless integration with your CRM allows you to bring all your database including automated marketing messages, single emails and sales activity all at one place. With InfusionSoft, create your all-new landing page in minutes.

Infusionsoft by Keap Features Show All Features

Infusionsoft by Keap Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Small Business
API Location / Phone Number Chandler, Arizona / +1 (866) 800-0004
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Marketing Automation Software

Infusionsoft by Keap Pricing

Pricing ModelFree Trial , Subscription
Grow
$34 /Month

Features

  • 500 contacts
  • 1 user
  • Client management (CRM)
  • Segmentation
  • Appointments
  • Business phone line and text messaging U.S. iPhone only
  • Quotes, invoices, and payments
  • Data migration

Pro
$104 /Month

New user coaching starts at $499

Features

  • 500 contacts
  • 1 user
  • Client management (CRM)
  • Segmentation
  • Appointments
  • Business phone line and text messaging U.S. iPhone only
  • Quotes, invoices, and payments
  • Marketing automation
  • Recurring payments
  • Landing page builder
  • Sales Pipeline automation Basic
  • Data migration
  • Smart forms, internal forms
  • Data migration
Infusionsoft
$139 /Month

New user coaching starts at $499

Features

  • 500 contacts
  • 1 user
  • Client management (CRM)
  • Business phone line and text messaging U.S. iPhone only
  • Quotes, invoices, and payments
  • Marketing automation
  • Recurring payments
  • Landing page builder
  • Sales Pipeline automation Advanced
  • Data migration
  • Smart forms, internal forms
  • Lead scoring and company records
  • Online selling, checkout pages, and affiliate tracking
  • Reporting
  • Data migration
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Disclaimer: The pricing details were last updated on 02/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Infusionsoft by Keap pricing.

Infusionsoft by Keap FAQs

Infusionsoft by Keap is Marketing Automation Software. Infusionsoft by Keap offers the following functionalities:

  • Lead Scoring
  • Analytics (ROI Tracking)
  • Campaign Segmentation
  • Channel Management
  • Email Drip Campaigns
  • Landing Pages
  • Lead Management
  • Lead Nurturing
  • Website Visitor Tracking

Learn more about Infusionsoft by Keap features.

Yes, Infusionsoft by Keap provides API.

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Infusionsoft by Keap Reviews

OVERALL RATING
4.3
Based on 2,160 Rating(s)
Rating Distribution
  • 62.7 %
  • 22.3 %
  • 6.2 %
  • 2.7 %
  • 6.2 %
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Chris ASource : g2crowd.com
(Reviewed on 23 November 2020)
"Keap is the ultimate marketing automation platform for small business"

What do you like best?

Keap is easy to use, but also incredibly flexible and powerful. You can start off automating simple things and expand as you go.

What do you dislike?

I would like Keap to have more powerful e-commerce / billing automation features.

What problems are you solving with the product? What benefits have you realized?

Keap helps us capture leads, follow up with prospects via email, sms, snail mail, etc, and keep track of our sales pipeline. It helps us warm up our prospects and allows the sales team to really focus on those that want to engage.

...more
Brett FSource : g2crowd.com
(Reviewed on 23 November 2020)
"Infusionsoft is the best"

What do you like best?

I love the ecosystem. There are really helpful people in the facebook group as well as other groups, and tons of integrations from the partner ecosystem.

What do you dislike?

I wish Infusionsoft was a bit better with B2B. Everything is so contact-centric that it's a bit difficult to keep track of all interactions with a company, as opposed to a person.

Recommendations to others considering the product:

I gave a high rating on ease of use because once you know how to use it, it is INCREDIBLE how easy it is to set up customized, complex processes. However, if you've never seen Infusionsoft before, YOU NEED HELP OR TRAINING. This is a robust piece of software. You can't just pick it up and figure it out.

What problems are you solving with the product? What benefits have you realized?

Holy crap. This is a huge list. Infusionsoft does SO much, and if there's a particular feature you need that Infusionsoft doesn't have, you can find an integration for it. We're using Infusionsoft with AppointmentCore, Graphly, and LeadPages (although the new landing page builder might replace LeadPages). So... lead gen, autoresponder, nurture, sales pipeline management, sales rep management, dashboards, lead source ROI tracking, customer communication... our business revolves around Infusionsoft.

...more
Chris ASource : g2crowd.com
(Reviewed on 23 November 2020)
"Keap is a tool I use thousands of times each day...without lifting a finger!"

What do you like best?

The best part about Keap is how customizable it is. We run a sales room of over 100 salesmen and Keap handles all the back end automation that happens thousands of times each day.

What do you dislike?

About .001% of the time it does not do what I want it to do.

Recommendations to others considering the product:

Once you get through the learning curve, you will love what Keap can do for your business. Stick with it and it will easily pay itself 100 x's over soon enough. Like having multiple employees that you don't have to offer health insurance benefits to and worry about them calling out sick! ;-)

What problems are you solving with the product? What benefits have you realized?

I am automating tasks that used to be done manually or not at all. We are customizing the experience for every lead/customer, but doing it on an automated, consistent basis.

...more
Neil SSource : g2crowd.com
(Reviewed on 23 November 2020)
"Brilliant CRM - Been using for 10 years now."

What do you like best?

I like its flexibility to provide me everything I need for my business. The training and support has only got better and better too.

What do you dislike?

Being in the UK, we still cannot integrate it directly with Text messages but that is coming soon.

Recommendations to others considering the product:

just do it, yet be prepared to put some time in to learn how to use it correctly. Its great highly recommend it.

What problems are you solving with the product? What benefits have you realized?

Set up dashboard for Sales Funnel. Taking payments online in advance so no more credit being provided. Stopping the leak in my marketing and sales funnel

...more
Russ RSource : g2crowd.com
(Reviewed on 22 November 2020)
"Sales and Marketing Automation for entrepreneurs"

What do you like best?

I love that I can build a million-dollar machine for myself and my clients that help to create a consistent experience of excellence for our customers.

What do you dislike?

The user interface is getting better. The ease of use factor has been challenging in the past.

What problems are you solving with the product? What benefits have you realized?

Creating continuity of experience for customers, ultimately increasing customer happiness and profitability.

...more
Gabriela BSource : g2crowd.com
(Reviewed on 17 November 2020)
"Streamlined my business"

What do you like best?

I love that I can collect invoices, create appointments (synch with all my calendars), create emails and campaigns with simple yet beautifully designed formats.

What do you dislike?

I need to use other apps (like Zapier) to automate with my other platforms (Practice Better).

Recommendations to others considering the product:

I transferred from other email services with basic elements, but with Keap I am better able to streamline my business. I don't have much time in my business and Keap really makes it simple, user friendly yet sophisticated for client presentation. Many of my clients are impressed with my email marketing.

What problems are you solving with the product? What benefits have you realized?

Much of what I do in terms of organizing my marketing and business are in one spot. I love that I can email, check on my invoices, follow up with clients and not have to be on the computer for it all.

...more
Giancarlo NSource : g2crowd.com
(Reviewed on 17 November 2020)
"Keap or Infusionsoft is My favorite "employee". An employee that gladly takes on more work for me!"

What do you like best?

What I like best about Infusionsoft is how it can automate so much of my small business. Unlike other software that forces you to adapt the software to your business, you adapt Infusionsoft to the uniqueness of your own business.

What do you dislike?

Reporting could be better with Infusionsoft, but since it is open API and has a large open marketplace of apps you can easily find an app or export data to get the trend reports you are looking for.

Recommendations to others considering the product:

Study the company behind Infusionsoft. The quality of the product is an outcome of the culture. I looked at glassdoor.com and read the employee reviews. Infusionsoft is genuine about wanting to serve entrepreneurs and small business. Listen to their management and review their employee sentiment. The resulting product and service is exceptional, and will remain exceptional if they maintain this focus. Their number one business performance metric is not financial - but a "word of mouth" score. This is the best litmus test.

What problems are you solving with the product? What benefits have you realized?

No prospect or cold lead is ever forgotten. All our clients are much more engaged with us and systematically refreshed of our value and solicited for referrals. Infusionsoft markets and runs our business while we sleep. We do easily 10x the follow up we ever did but that we always wanted to, in the fraction of the time it would have taken us to do it manually or with old CRM type systems.

...more
Shawn CSource : g2crowd.com
(Reviewed on 12 November 2020)
"Love the automation"

What do you like best?

The marketing automation. I work with a high volume of contacts so it keeps things from falling through the cracks.

What do you dislike?

The automation can sometimes be a chore to stop if someone no long wishes to be contacted and I'm not in the office. I just log in using my phone but it's something I have to pay attention to when I'm not in the office.

What problems are you solving with the product? What benefits have you realized?

Being able to contact prospects on a daily basis. The automation has increased sales throughout the entire agency. With the amount of contacts we get it would be almost impossible to follow up with each one daily.

...more
Nic ISource : g2crowd.com
(Reviewed on 10 November 2020)
"The complete package to run your business"

What do you like best?

Keap truly is a centralized location for just about everything you need to run your business. I liked having my contacts, my invoices, my quotes, my marketing automation, and even a phone number all in one place! I never had to leave the web version or the app on my iPhone to get things done. And then when they released the phone portion of Keap, it literally is the BEST way to put everything into one place.

What do you dislike?

I'm a freelancer, and with the pandemic and business slowing down, the price of $100 was too much for me each month. Unfortunately, I had to find something cheaper. I wish that Keap was just even $25 cheaper. I would have been able to Keap (pun intended) it then, however, the price was pretty non-negotiable. I also didn't like the fact that they have a huge signup fee, which they say is used to pay the coach that you get when you sign on. These coaching sessions were a little long and honestly could have been done via youtube videos. Then I wouldn't have to pay the sign-on fee, but I understand these people have to make money too. And the last thing I didn't care for was the year-long commitment that you had to sign. I think contracts in this type of industry are archaic and unnecessary, especially when you are dealing with a product that helps small businesses like myself.

Recommendations to others considering the product:

Defintely think about the pros and cons of using Keap, because you will be locked into a year long contract that you have to pay $300 to get out of. Overall, I think its an outstanding product that completely solves the problem of being able to run your business from one central location/app. There has only been one other program out there that I have found, and trust me, I have SCOURED the internet and used hundreds of programs, looking for one that does what Keap does, and the only other one is twice as expensive.

I recommend Keap 100% as long as you are committed to using it for a year or more.

What problems are you solving with the product? What benefits have you realized?

I was able to get rid of having to use 10 different apps or web apps to run my business. Keap definitely gets the concept of making ONE place where you can run your business from. I loved that! This way I could keep track of the entire sales process in one place instead of having to write my proposals in one program, then send my invoices in quickbooks, and then do my marketing automation in a third program. Zapier can help link some of these programs and software together, but not as seamlessly as having it all in one central location.

...more
Sebastian PSource : g2crowd.com
(Reviewed on 10 November 2020)
"Unlimited possibilities for automation"

What do you like best?

The campaign builder is incredible. If you're creative enough and know how to use the software (takes time) you can automate ANYTHING for your marketing strategies. One thing that doesn't get much attention is the Actionsets module. It's a legacy tool in the system but man does it do a lot! Actionsets expand all possibilities.

The amount of third-party software available is definitely necessary for most campaigns and worth the cost, especially the integration ones such as PlusThis, Zapier, LeadsBridge.

What do you dislike?

The Email Broadcasts interface should offer more options to customize the marketing emails. Right now it does enough but there's so much more it needs. I often have to add my own code to the email to make things look a certain way.

The Legacy Email Templates deserve a little upgrade too, the interface looks very 2000s and often breaks the formatting if you don't know how to use it.

Recommendations to others considering the product:

Be mindful it's a lot to set up because it offers so much more than other CRMs. Pro tip: The Marketing Settings recommends to add DKIM to the records of the domain you'll be using to send marketing emails, but please contact your hosting company to help you set up an SPF record and possibly DMARC records, this will improve your email deliverability significantly!

What problems are you solving with the product? What benefits have you realized?

The interface update for the My Day page looks good but has many issues that are affecting the sales people's performance. We're working with our account manager and tech support to get them to fix it.

...more
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