Feederloop

About Feederloop

Feederloop, a web technology company, offers solutions that enable businesses to improve their customer service and sales performance. Their suite of tools includes live video calls, co-browsing, and session replays that can be integrated into a company's website. By adding these features, companies can create engaging and interactive experiences for their customers, allowing them to better understand their needs and provide customized solutions. The live video call feature allows customers to interact with company representatives in real-time, while co-browsing enables agents to navigate the customer's website with them. Session replays provide insights into customer behavior and allow companies to identify areas where they can improve their service. These features ultimately help businesses to increase customer satisfaction and drive sales, by enhancing the overall customer experience.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $15.0.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

74%
Reviews

60%
Momentum

60%
Popularity

62%

Platforms Supported

Not available

Organization Types Supported

Not available

API Support

Modes of Support

Not available

Feederloop Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

74%

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Feederloop Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Starter $15.00 $20.00 per month

1 Website

Limited to 1 Agent

Features

Voice, Video & Screen Sharing
Co-Browsing
Voice messages
Analytics

Business $48.00 $60.00 per month

3 Websites

3 Agent seats included

$20 per additional agent

Features

Voice, Video & Screen Sharing
Co-Browsing
Voice messages
Analytics
Session Replay

Notes:

Depends upon the agents the pricing various

Pro $120.00 $150.00 per month

Unlimited Websites

5 Agent seats included

$24 per additional agent

Features

Voice, Video & Screen Sharing
Co-Browsing
Voice messages
Analytics
Session Replay
Team management
Website isolation

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 27/03/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Feederloop Pricing.