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About REVE Chat

REVE Chat is a Cloud-based Live Chat Software. It is a multi-channel software that offers features like co-browsing, voice/video chat and Facebook messaging to connect with customers online across multiple channels in real time. A live chat widget is available on the website to optimize your communications with visitors. The software also connects customers through Viber, Route chat to agents, Auto Trigger, Proactive Chats, Canned responses, Queuing your customers to start a conversation are some of the essential components of the software. Multiple website integration is available. Monitor all your chats from a dashboard and block all the SPAM messages.

Screenshots & Videos

Capterra : REVE Chat screenshot
Capterra : REVE Chat screenshot
Capterra : REVE Chat screenshot
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    97%
  • Reviews
    74%
  • Momentum
    67%
  • Popularity
    81%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

REVE Chat Awards

REVE Chat Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    97%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Persistent Chat

Creating a subject-based group conversation that persists over time

REVE Chat Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot

Disclaimer: The pricing details were last updated on 04/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about REVE Chat Pricing.

REVE Chat Alternatives

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REVE Chat Reviews

User Rating

3.7/5 (Based on 44 Ratings)

Ratings Distribution

  • Excellent

    61.4%
  • Very Good

    22.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    15.9%

Do You Use REVE Chat?

Write a Review

Review Summary

REVE Chat garners praise for its user-friendly interface, customizable chatbots, and robust reporting features. Users appreciate the ease of creating and deploying chatbots, highlighting the drag-and-drop functionality and intuitive design. The ability to track customer interactions, monitor agent performance, and generate detailed reports is also well-received. Additionally, REVE Chat's multilingual capabilities and seamless integration with popular platforms like Salesforce and Zendesk are seen as strengths. However, some users have expressed concerns regarding the occasional glitches and limitations in customization options.

Pros

  • Userfriendly interface ensures effortless implementation and utilization.
  • Streamlined communication with customers through various channels.
  • Realtime analytics provide valuable insights for improved customer service.

Cons

  • Occasional technical glitches may hamper smooth operation.
  • Limited customization options might not cater to specific business needs.

REVE Chat User Reviews

AI-Generated from the text of User Reviews

Videos on REVE Chat

REVE Chat Screenshots

REVE Chat FAQs

What is REVE Chat used for?

REVE Chat is Live Chat Software. REVE Chat offers the following functionalities:

  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling

Learn more about REVE Chat features.

What are the top alternatives for REVE Chat?

Does REVE Chat provide API?

Yes, REVE Chat provides API.

REVE Chat Contact

Vendor Details

Singapore, Asia

Contact Details

(+65) 3159 0972

https://www.revechat.com/

Social Media Handles

Grid Report for REVE Chat

Disclaimer

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