Median CoBrowse

About Median CoBrowse

Cobrowsing software for support teams. Go from chat to screen share with the click of a button. Cobrowse screen share software with 12+ integrations.

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Pricing

Free Trial Available
Starts at $50.00. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

72%
Reviews

65%
Momentum

62%
Popularity

73%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Median CoBrowse Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

72%

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Median CoBrowse Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Basic $50.00 $50.00 per month

2 Concurrent Agents

Features

No Downloads or Installs
1-Click Start
Remote Control
Phone Mode
Privacy Controls
Granular Permission
Online Visitor List
Google Single Sign On

Business $75.00 $75.00 per month

5 Concurrent Agents

Features

No Downloads or Installs
1-Click Start
Remote Control
Phone Mode
Privacy Controls
Granular Permission
Online Visitor List
Google Single Sign On
Reporting API - (White Label Customers)

Pro $150.00 $150.00 per month

10 Concurrent Agents

Features

No Downloads or Installs
1-Click Start
Remote Control
Phone Mode
Privacy Controls
Granular Permission
Online Visitor List
Google Single Sign On
Reporting API - (White Label Customers)

Enterprise Custom

Dedicated Account Management

Uptime Guarantee

SAML 2.0

API Access

Features

No Downloads or Installs
1-Click Start
Remote Control
Phone Mode
Privacy Controls
Granular Permission
Online Visitor List
Google Single Sign On
Reporting API
(White Label Customers)
Dedicated Account Management
Uptime SLA's
SAML 2.0 SSO
On-Premise Deployment

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Disclaimer: The pricing details were last updated on 26/03/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Median CoBrowse Pricing