Dextr.Cloud is a customer experience managing platform that enables its users to engage customers in the purchasing process and support inquiries. The software uses the latest serverless technology from AWS in order to deliver a secure, elastic and highly available platform for its users. Dextr Omni-channel provides its users with an intuitive and unified interface that enables the agents to respond to customer communications across multiple channels such as email, chat, and social all in one queue. Pre-scripted answers are provided to the commonly asked questions. The software provides its users with a real-time agent and queue performance, silent monitoring or coaching, advanced activity filtering, listen and download recordings, ad-hoc and scheduled closures and personalized company branding. Dextr.Cloud software delivers powerful collaboration features directly to the desktop of the agent and enables them to check availability and quickly connect with knowledge workers for assistance responding to customer issues outside of the ordinary resolution flow. The software also provides robust pre-built integrations with leading CRM solutions so that the agents have the information required to make customers happy.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Available
Pricing Plans
Dextr.Cloud Custom
The software offers a metered model of:
Features
Additional telephony (SMS)
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Disclaimer: The pricing details were last updated on 04/02/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Dextr.Cloud Pricing
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Dextr Dashboard O...
AWSConnect and De...
What is Dextr.Cloud used for?
Dextr.Cloud is Call Center Software. Dextr.Cloud offers the following functionalities:
Learn more about Dextr.Cloud features.
What are the top alternatives for Dextr.Cloud?
Here`s a list of the best alternatives for Dextr.Cloud:
Does Dextr.Cloud provide API?
No, Dextr.Cloud does not provide API.
Vendor Details
Las Vegas, NV Founded : 2019Social Media Handles
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