Home/ Live Chat Software/ Customerly/ Reviews
Updated on: October 9, 2024
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Offers customers what they deserve
76.5%
11.8%
5.9%
0%
5.9%
- Has a free tier which is useful for companies that isn't generating any revenue yet.
- The free tier has almost all the features that a small company would require.
- Pro version has more exciting features.
- Has a significant effect on site speed ranking websites like Google PageSpeed Insights (https://alias.live/aUL19t
) which is now a website ranking factor.
- Live chat is awesome.
- Sends an email when the customer is offline.
- Has a video call option.
Easy to use interface from both the owner and customer perspective.
The automated chat feature. It can be a little daunting or frustrating at times.
Having the live chat feature and stand alone help desk has helped us streamline customer issues and made attention to those issues resolve faster.
Customerly provide affordable software for business. We can used live chat support software for our buying customer to solve their problems and filled up customer feed back for our services after the service. It is good way to solve our customer services and improve communication between customers. Customerly gives advance email option to create a beautiful email for customer in few minutes. We can choose pre develop responsive email templates to sending emails about services and product information. Customer support team of Customerly is professional to solve software issues.
No issue in using Customerly software for business website. Customerly software is secure for business and we can integrate with out website development team. It is fast and good for business.
Now a days every one want to grow their business digitally but with out customer satisfaction it is not possible. We advise you to use Customerly software live chat and marketing funnel to improve business productivity. Customer will buy again if he will get solution on time.
Live chat support software is really good for business, We can set it with our website easily in the bottom of website. We can also change format and color for this according to website design. By the use of Customerly live chat support software customer can create a query with out wasting time before purchase and we can easily guide customer to sell our product. We can easily integrate with WordPress and other CMS web development tools to generate business leads. We can easily manage our business easily and improve sale day by day.
Customerly is a procedural application, which is extremely elaborate in conducting surveys. Furthermore, Customerly increases the authenticity of the results that we have.
Customerly requires a well improved live chat box, and with this, I am certain most of the challenges facing customers will have solutions that are ending.
We never give up on the information collection since we have Customerly and it is the maximum application to look for.
Email marketing is a feature that came with Customerly, and this allows every person linked with our company to share files and information. Surveys are also conducted with Customerly and therefore, the application is a source of primary information.
Customerly application is very useful application to create live chats. Manage relationship with the client by interacting. The application is very user friendly and very effective.
Till now i have not faced any problem in this application.
I will recommend to my team members and my clients.
I can easily interact with my clients and team members.
What I adore about Customerly is that it has 3 distinct modules: live chat, pamphlet/email mechanization and review spring up. I just utilize the two first thus far it's been extraordinary. The live chat gadget looks smooth and works fine and dandy and I'm now making some email arrangements to computerize pamphlets and pipes for individuals who buy in through my site.
The main thing I don't care for is that individuals don't present their subtleties specifically to Customerly, so I need to import messages occasionally, yet it is anything but a major ordeal.
So far it's been incredible. The live chat brings about the ideal result and the email robotization module is very simple to continue ahead with.
I got the application sumo bargain. I preferred the visit it's so natural. I mean in 10 minutes you can have it on your site. I didn't utilize the email parcel.
When I would go to google chrome to login it would reliably fail and invigorate at regular intervals. Mozilla worked and it appears as this never got fixed.
I accept can be a long haul arrangement. I think other email programs are further developed, however customerly makes things less demanding.
The app sends me notifications, easy to use both online and in the app, can see the page someone last visited, picks up email address and when offline can be emailed, options for feedback and survey forms, easy to communicate with support
Nothing so far, I've only used the app for a month and it's all worked perfectly
They listen to customers and as a new and innovative company, they're making changes and heading in the right direction.
I have a membership and wanted my members to have access to me directly if they had questions. The Customerly interface is easy to use and what I like best is they have an app. This makes life so much easier in a mobile world.
I love how much you get, its great value for money
Features that are premium on other platforms, like workflows, automations - these are rolled in
Support also are very responsive and helpful
Some beta type glitches but nothing to be a deal breaker
Ask for support and check the good help content
We are a business software service - customer service and responsiveness is critical for us. Customerly helps us to do a good job
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Customerly is simple to use and is great value for money, and the Free plan is a fantastic way to get started with customer service, and easy to scale up with some of their more advanced features.
The UI is a little Bubbly, but with an amazing new UI design on the way, im not stressed about it!
i build business facing intergrations for services and provide a management interface through a website as well as provide standalone internal tools/sites for businesses. i used customerly to provide customer support to all of these sites.
allowing me to quickly respond to problems, and enquires on both my management site, and customers internal sites.
they also provide a mobile app for on the go communication!