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About Moxtra

Moxtra is a customer service providing platform, that enables companies to collaborate with their customers via digital automation. Organisations can depend on the same to extend business processes through client interaction workflows. The software provides quick assistance for all of their business processes, right from onboarding customers and proceeding with the billing part. The connecting channel created with Moxtra can be used by companies to send and receive text, video and voice messages from customers over a secured network. Admins can also maintain a to-do list, scheduling and designating binders that help to track companies’ progress. With Moxtra, brands get to record and store customer-specific interactions and use these data to create better business strategies. The platform also comes with bank-grade security and encryption facilities to safeguard customer-specific vital data. Further, businesses even get to log in and capture conversations as per need according to geo-specific standards (GDPR, SOC III and PSD2).

Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online

Moxtra Features

User Management

Managing access of multiple users so that work can be integrated and collaborated

Collaboration

Helps you safely share data with only those who matter and enhances your teamwork

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Simple Deployment

Makes the deployment and firing of new tags very simple

Audit History

Keep a record of all audits done in the past so that they can be checked against the present and future data.

Encryption

With this feature data are encoded and secured

Customer Portal

Provides a client the access to various company information such as ordering history, customer account information, past invoices, etc.

Knowledge Database

Lets you have an access to all your past chat history and documents

Dashboard

A digital insight of reports and other workings on a single screen

Moxtra Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 27/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Moxtra Pricing.

Moxtra Alternatives

View All Moxtra Alternatives

Moxtra Reviews

User Rating

4.3/5 (Based on 65 Ratings)

Ratings Distribution

  • Excellent

    58.5%
  • Very Good

    26.2%
  • Average

    7.7%
  • Poor

    3.1%
  • Terrible

    4.6%

Do You Use Moxtra?

Write a Review

Moxtra User Reviews

Videos on Moxtra

Moxtra FAQs

What is Moxtra used for?

Moxtra offers the following functionalities:

  • User Management
  • Collaboration
  • Workflow Management
  • Simple Deployment
  • Audit History
  • Encryption
  • Customer Portal
  • Knowledge Database
  • Dashboard

Learn more about Moxtra features.

Does Moxtra provide API?

Yes, Moxtra provides API.

Moxtra Contact

Vendor Details

Cupertino, CA

Contact Details

Not available

https://moxtra.com/

Social Media Handles

Customers

Van Lanschot
Intrepid Networks
citibank
Verizon
Suzie Turner
Hibernia College
Mitel
PowerSchool
Raiffeisen Bank

Moxtra Integrations

Disclaimer

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