Moxtra is a customer service providing platform, that enables companies to collaborate with their customers via digital automation. Organisations can depend on the same to extend business processes through client interaction workflows. The software provides quick assistance for all of their business processes, right from onboarding customers and proceeding with the billing part. The connecting channel created with Moxtra can be used by companies to send and receive text, video and voice messages from customers over a secured network. Admins can also maintain a to-do list, scheduling and designating binders that help to track companies’ progress. With Moxtra, brands get to record and store customer-specific interactions and use these data to create better business strategies. The platform also comes with bank-grade security and encryption facilities to safeguard customer-specific vital data. Further, businesses even get to log in and capture conversations as per need according to geo-specific standards (GDPR, SOC III and PSD2).
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
User Management
Managing access of multiple users so that work can be integrated and collaboratedCollaboration
Helps you safely share data with only those who matter and enhances your teamworkWorkflow Management
Helps in managing and ensuring smooth flow of the tasks assigned to a team or organizationSimple Deployment
Makes the deployment and firing of new tags very simpleAudit History
Keep a record of all audits done in the past so that they can be checked against the present and future data.Encryption
With this feature data are encoded and securedCustomer Portal
Provides a client the access to various company information such as ordering history, customer account information, past invoices, etc.Knowledge Database
Lets you have an access to all your past chat history and documentsDashboard
A digital insight of reports and other workings on a single screenFree Trial
Not available
Pricing Options
Premium Plans ( Quotation Based )
Pricing Plans
Moxtra Custom
Features
Disclaimer: The pricing details were last updated on 27/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Moxtra Pricing.
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Moxtra Basic — Ho...
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What is Moxtra used for?
Learn more about Moxtra features.
Does Moxtra provide API?
Yes, Moxtra provides API.
Vendor Details
Cupertino, CAContact Details
Not available
https://moxtra.com/
Social Media Handles
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