Home/New SaaS Software/Otter.ai
Updated on: October 21, 2021

What is Otter.ai ?

Otter.ai - New SaaS Software

Otter.ai

Transcribe audio with ease only with Otter.ai
(22 Ratings) Write Review

Otter.ai lets users generate notes for interviews, meetings, lectures and other voice conversations. Powered by Ambient Voice Intelligence, this software serves an ideal platform for both small and medium-sized businesses and teams in large enterprises, where one can easily transcribe all the important conversations within time. It includes a number of features, which help users to improve collaborations and focus on productivity. Besides this, users can even record and review their voice communications in real-time. They can search, play, organize, edit and share their conversations from one device to another without any difficulty. One can even generate shareable notes that can be easily synced with audio, images or textual content. This AI-driven voice assistant enables users to record conversations on their web browser or phone, which they can import or sync easily with other platforms. Apart from this, one can stream live transcripts and share these voice notes by adding searchable notes, texts, images, key phrases, audio, speaker ID, etc. The software gets easily integrated with Zoom, thus enhancing team collaboration.

Otter.ai Features

Otter.ai Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Los Altos, California
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category New SaaS Software

Otter.ai Pricing

Pricing ModelFreemium , Subscription
MONTHLY YEARLY
BASIC
Free

Features

  • Record & Playback (0.5x, 1x, 2x)
  • Transcribe in Real Time
  • Identify Speakers
  • Generate Summary Keywords & Word Cloud
  • Search by Keywords
  • Edit & Highlight
  • Share & Collaborate with Groups
  • Organize with Folders
  • Import Audio & Video
  • Export Audio & Text (TXT)
  • Sync Zoom Cloud Recordings
  • Transcription Minutes (per month): 600 mins
PREMIUM
$8.33 /User/Month
Billed Yearly

Features

  • Includes Basic plan features, plus
  • Transcription Minutes (per month): 6,000 mins
  • Advanced Export (PDF, DOCX, SRT)
  • Custom Vocabulary
  • Sync Audio & Video from Dropbox
  • More Playback Speeds & Skip Silence
  • Bulk Export
  • Prioritized Support via Email
TEAMS
$12.50 /User/Month
Billed Yearly

Features

  • Min. 3 users
  • Includes Premium plan features, plus
  • Transcription Minutes (per month): 6,000 mins / User
  • Two-Factor Authentication
  • SOC 2 Type I Compliance
  • Centralized Billing
  • User Management
  • Reporting on Usage Statistics
  • Shared Speaker Voiceprints
  • Live Captioning for Events (additional fees apply)
Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 19/03/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Otter.ai pricing.

Otter.ai FAQs

Otter.ai offers the following functionalities:

  • Data Import-Export
  • Reporting (Analytics)
  • Call Recording
  • User Management
  • API Integration
  • Transcription
  • Support Audio / Images / Video
  • Two Factor Authentication (2FA)
  • Centralized Management

Learn more about Otter.ai features.

No, Otter.ai does not provide API.

Ask the Community View Community

Otter.ai Alternatives Otter.ai Alternatives

IFTTT
(173 RATINGS)
IFTTT Nothing in your business works in isolation, so it’s important that the software from different... read more
Visit Website
Online Check Writer
(1446 RATINGS)
Online Check Writer Online Checkwriter is a cloud-based software which prints checks online for any bank, on any blank... read more
Visit Website
Supermetrics
(88 RATINGS)
Supermetrics Supermetrics is a performance management tool that offers solutions to bring all marketing metrics... read more
Visit Website
Drag
(232 RATINGS)
Drag Drag links to Gmail and turns it into a collaborative workspace providing a single inbox to manage... read more
Visit Website
Lokalise
(340 RATINGS)
Lokalise Lokalise is a translation management system that enables agile teams to automate localisation... read more
Visit Website
OneSaaS
(135 RATINGS)
OneSaaS OneSaaS is made up for two different solutions for two different audiences. OneSaas Hub is designed... read more
Visit Website
Ecanvasser
(94 RATINGS)
Ecanvasser Ecanvasser is an outreaching, organizing and analytics application for political campaigns that... read more
Visit Website
myPOS
(3800 RATINGS)
myPOS myPOS is an integrated payment solution that provides a number of ways to take payments from... read more
Visit Website
Voicea
(3 RATINGS)
Voicea Voicea is a voice collaboration platform provided by EVA, a language assistant of the company. EVA... read more
Visit Website
ScreenScape
(224 RATINGS)
ScreenScape ScreenScape offers simple plug-and-play solutions to turn televisions and other display devices... read more
Visit Website

Otter.ai Reviews

OVERALL RATING
4.7
Based on 22 Rating(s)
Rating Distribution
  • 100 %
  • 0 %
  • 0 %
  • 0 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
Sort By
Filter by Source
Richard R
Richard RSource : g2crowd.com
(Reviewed on 06 November 2020) "Otter is the Perfect Zoom Add-on"

What do you like best?

I love Otter's low cost and it's integration into any paid Zoom account. It takes a few minutes to setup, but then after that, any time you record a meeting in Zoom, it transcribes the meeting for you, with a high degree of accuracy. Names confuse it some (like how professional services firms tend to be a string of names of people's last names which don't really adhere to any rules) but even when it gets it wrong, editing is quick and easy. The free version is VERY limited in uploads of audio files allowed (only 2-3 files) but the zoom integration, which is super easy, more than makes up for it. Free version allows for 10 hours of audio transcribed per month, which for me is plenty, but even if you're a heavier user pricing is still very inexpensive for the usefulness. If you do interviews for a blog or business, this is super useful.

What do you dislike?

I haven't really found anything yet. I don't have any problems with companies putting limits on their free version of software, especially business software where proving to and then acquiring power users is the main goal. My zoom integration setup was a little confusing, but wound up ok in under an hour, so can't complain too much there.

What problems are you solving with the product? What benefits have you realized?

I've started doing an interview series to grow my credibility as a thought leader in my field, so having the transcription for publishing has saved me hours. Manual transcription is usually a 6x time killer for me, this has saved me so much time.

...more
Annie D
Annie DSource : g2crowd.com
(Reviewed on 06 September 2020) "Fast, very affordable, and accurate!"

What do you like best?

The accuracy of this affordable tool, surprised that they are not out there being reviewed as much as other products on the market.

What do you dislike?

Nothing so far. Everything has been quite pleasant.

Recommendations to others considering the product:

Give it a try, they have a free version!

What problems are you solving with the product? What benefits have you realized?

We had a bunch of noisy videos that we had to listen to and take notes. It was a huge burden as most folks in our study group don't like taking notes. The leader of the group is very adamant that we all take turns taking notes. So we found Otter.ai as a transcription service. The videos were noisy but that didn't hinder this app. We were even able to export the transcription and applied sub-titles to the videos and it syncs 100%. I am surprised with the value that they are offering this for free and only charges a few dollars per month for their subscription services. In the end it saved all of us from taking notes.

...more
Joshua V
Joshua VSource : g2crowd.com
(Reviewed on 18 August 2020) "Great tool for email copywriters and interviewers"

What do you like best?

Otter.ai is great for quickly translating interviews with clients. Which is something that every good copywriter will want to be able to do. What I like best is how easy it is to upload an audio or video file and get a transcript that is about 80-87% correct. It takes about 10-15 minutes for otter.ai to finish processing. Otter.ai also has a great app store app, which makes "talking to type" on the go very easy. Sometimes when my hands get tired I will talk into otter.ai instead of typing.

What do you dislike?

I dislike that otter.ai took away the free plan's ability to upload audio and video files to transcribe. They still give you 600 minutes free per month, but its not useful without being able to upload at least a few files per month. At least increase the free limit to 1 per month. Still, the paid version isn't super expensive and is quite useful. I also dislike that you can't use otter as a youtube video transcription tool. The accuracy isn't there for that. Still it's great for my purposes.

Recommendations to others considering the product:

If you are looking for a tool to transcribe meeting notes, or to "talk to type" and you're ok with an 87% accuracy otter.ai is perfect for you. I always have to spend sometime going back to clean up the notes. However, otter.ai makes this process easier by including time stamps, and separating different voices automatically.

What problems are you solving with the product? What benefits have you realized?

I'm solving the problem of translating interviews for copywriting projects. For this purpose an 80-87% accuracy is perfectly acceptable. Because I just need the notes to be "accurate enough" if that makes any sense. If you need perfect translations for a youtube video, you are better off hiring a human to do it for you. I also use otter.ai to "talk to type", as the software can record your voice and turn it into text.

...more
Kirk W
Kirk WSource : g2crowd.com
(Reviewed on 10 July 2020) "Couldn't have written my book without it"

What do you like best?

Otter lets you not worry about taking notes. Whether its a meeting or an interview I don't have to worry about getting the quote right, or remembering the key take aways. I leave everything with a full account that I can reference

What do you dislike?

The voice recognition is a B-. It only sometimes realizes that a new voice has started talking, and doesn't always recognize repeating voices. But it is such an easy thing to manually fix, its a really minor complaint.

Recommendations to others considering the product:

There is no downside. Whether it is dictation of a speech, notes from an interview, or minutes from a meeting, Otter.ai is the tool that does it.

What problems are you solving with the product? What benefits have you realized?

All interviews I conduct for my writing, every large meeting, I turn otter on. Even if I never need to review, knowing I have the transcription has been invaluable.

...more
User in Construction
User in ConstructionSource : g2crowd.com
(Reviewed on 18 December 2019) "Best tool for meetings "

What do you like best?

I like how it records and transcribes the text and tells you each speaker

What do you dislike?

the speakers aren’t accurate depending on their tone of their voice so sometimes it says there are more speakers than there actually are

Recommendations to others considering the product:

Best tool to use during meetings in case you may forget something. Also, extremely useful for follow ups with clients or partners.

What problems are you solving with the product? What benefits have you realized?

I have a terrible memory and sometimes can’t type all the notes during a meeting and miss something important so this app is very helpful for me to go back and refer to information I may have missed.

...more
Administrator in Health, Wellness and Fitness
Administrator in Health, Wellness and FitnessSource : g2crowd.com
(Reviewed on 20 November 2019) "Makes life easier"

What do you like best?

I love Otter. You can talk to it and it transcribes your voice into written notes that you can then edit, put into a word processor, post to social media, blogs, etc. the transcriptions are pretty accurate. It's a great time saver.

What do you dislike?

Nothing. It works very well and transcriptions are pretty accurate.

What problems are you solving with the product? What benefits have you realized?

Saves a lot of time, and is great if you have an idea on the go you can use the mobile app.

...more
Amanda C
Amanda CSource : g2crowd.com
(Reviewed on 06 November 2019) "Otter saved my life!"

What do you like best?

Otter an amazing tool, it has saved me HOURS and probably days, on transcribing user interviews.

What do you dislike?

Sometimes it's not clear how to structure folders in order to share content with others, but I loveee this product otherwise.

Recommendations to others considering the product:

Give it a try - you will love it !

What problems are you solving with the product? What benefits have you realized?

We did a huge customer / users interview spree, with over 20 people. We went from recording and note taking to using Otter to capture notes in real time.

The more we use it, the more it recognizes patterns in speech and naming conventions, using ML to make transcriptions more and more accurate.

...more
Jan S
Jan SSource : g2crowd.com
(Reviewed on 27 October 2019) "I want to marry Otter"

What do you like best?

Otter records and transcribes in real time at the same time. You literally can see the transcription being written as you speak and are recorded. There is not another platform that does this as Otter does. It's high quality and dependable, too. I can share these recordings with others by sending a link.

What do you dislike?

The digital transcription is better than most but not perfect. I look forward to iterations of this in the future. Meanwhile, it is easy to edit and once you start tagging and it captures a voice, it will tag the rest itself.

What problems are you solving with the product? What benefits have you realized?

It has transformed my work. With permission, I use it for meetings and in great conversations when something being discussed is worth saving. It makes writing easier, creating IP and content easier, and meeting summaries easier. I don't know how I lived without Otter.

...more
Yonas T
Yonas TSource : g2crowd.com
(Reviewed on 03 October 2019) "Otter.ai is an amazing transcribing app that makes work much easier."

What do you like best?

Otter.ai is wonderful because the accuracy of the transcription is at a high-level while the audio is still maintained, allowing for revision if need be.

What do you dislike?

There is not much that I dislike about this program.

What problems are you solving with the product? What benefits have you realized?

Being able to transcribe interviews has become much more effective and efficient. Furthermore, now things like mannerisms and physical cues are much easier to account for.

...more
User in Entertainment
User in EntertainmentSource : g2crowd.com
(Reviewed on 02 October 2019) "Most accurate auto-transcription service!"

What do you like best?

I love how user-friendly Otter is. It's also a lot more accurate than the other auto-transcription services that I have tried. You just drop in your audio file, and it does the rest. You can also share the files you've transcribed with other otter users.

What do you dislike?

I wish that you could export files from files that have been shared with you. It would make workplace systems run more smoothly. Also, sometimes when editing an auto-transcribed document, the timing gets thrown off which makes it super tough to edit the transcription.

Recommendations to others considering the product:

Try it out! You get free minutes each month, so you have nothing to loose!

What problems are you solving with the product? What benefits have you realized?

Otter has helped us quickly get subtitles for videos, and full transcripts for podcasts. It has been a HUGE time saver.

...more
Read All Reviews

Videos on Otter.ai

Syncing photos from iOS Camera it Otter.ai while recording
Syncing photos from iOS Camera it Otter.ai while recording
1-Tap Highlight with Otter.ai
How to teach Otter unique names with Custom Vocabulary

Otter.ai Integration

98%
Zoom
(42504 RATINGS) Video Conferencing Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com