Zoom Reviews

Khaled the customer care person was extremely helpful and really got to the root core of my issue ... lovely kind person who understood my requirements ... Great aset to any company .

Chris Robertson provided a clear sales explanation, was reassuring and got our business!

The privacy, security, and performance of an app have improved rapidly since the last update. End-to-end encryption is better now, and the meeting capacity is OK even in the free version of the app. Human customer support is now timely and easily available. Have a nice day.

Extremely useful tool. Use it many times a week and love it. One of the things for improvements would be to let users remain logged in from multiple apps to make it truly mobile. Sometime, I start a meeting from office computer, then switch to mobile while driving, then switch back to home computer. But this isn't working smoothly as they would not let me remain logged in both computers!

Great platform. Having been using zoom for years now. No complains.

Easy and clear review about the business plan

I have used Zoom for online teaching since the first Covid Lockdown. I tried Google Meet and Microsoft Teams but both were cumbersome and restricted in what I could do.
I use different online learning sites with my students: zoom allows me to switch between those activities, and back to a Document view to consolidate our learning all with speed and easy navigation. I can quickly upload a document from my computer to add to the teaching session. I use my Ipad linked to my screen to demonstrate maths. I have a split screen view in zoom so the student can see the question sheet and my ipad.
It is easy to set up links to meetings and the options for internet safety with passcode and restricting who can access by agreeing to admit them to a session makes this an extremely safe way to tutor students online.
it is easy for younger children to use the zoom screen and my secondary students are adept at switching from the zoom screen to the document view.

The most impressive feature is now the addition of AI to generate a summary of the session. THANK YOU ZOOM. someone must have been reading my mind. This now makes reporting back to parents so so so much easier and less time consuming for me.
It also means I don't have to make as detailed notes on the session to follow up the next session.

Thank you to Zoom for AI companion feature. I teach online and used to spend 20 mins after each session to write up notes and feedback to parents. This has been halved thanks to this very useful and clever AI companion which turns my teaching content into a report.
Your tech support team were fabulous in guiding me through setting it up and helping me to understand and check that using it in lessons did not compromise my students privacy.

Just really pleased with the service offered by Zoom. Jay arrived to do the installation and both him and Dev did a great job, courteous, friendly, polite and very tidy. Well done.

Good service and technology provider for video conferencing