Home/Video Conferencing Software/Zoom vs 8x8 Video Conferencing (8x8 Meet)Updated on: April 18, 2024

Compare Zoom vs 8x8 Video Conferencing (8x8 Meet)

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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Zoom comes with a range of cloud video conferencing capabilities, including HD voice and video functionality, dual streams for dual screens, the ability to join as a view-only attendee, as well as by Zoom Rooms and telephone dial-in. It also has accessibility features, which allow employees who have disabilities to schedule, attend, and participate in Zoom meetings and webinars. The group collaboration features allow for simultaneous screen sharing, group messaging, whiteboarding, annotation and co-annotation, iOS mirroring on iPhone or iPad, and the ability to share documents, photos, and videos. Zoom includes unlimited VOIP with toll free options in more than 60 countries available. You can also integrate any third-party teleconferencing service. Zoom lets you create a personal meeting ID and URL name to share with participants when you schedule your meetings. The security features enable you to give role-based control and include SSL encryption plus HTTPS access. ..show more

Start video conferencing and collaborate from anywhere on any device, using the most integrated audio and video conferencing solution. It provides key features like HD video & audio conferencing, Virtual Backgrounds, Mobile Browser Support and much more. ..show more

Features

Annotation and Markup Tools Aides to highlight and comment with freehand drawing tools

Audio Conferencing Allows users to communicate using audio channels entirely

Auto Framing Dynamically switches to an optimized view to include all attendees in frame

Automated Transcripts Automatically transcribes voice to text with near perfection in realtime

File Sharing A simple way to share files instantaneously with the team

Guest users Users are allowed to join a conference without requiring to sign-in or download the application

HD Video Streaming Support to broadcast or live stream high-quality HD resolution videos

Hand Raising Facility to notify the host when the conference participant wants to speak

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Live Preview Presents a live preview of what viewers see in real-time

Meeting Scheduler Allows to schedule meetings intuitively and integrated into a calendar, email services, and other productivity apps

Notification Blocker Prevents to show default notifications from other apps during screen sharing

Participant Permissions Facility to assign roles as moderators, presenters, or participants to each individual or a group

Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar

Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

Screen Sharing Enables remote participants to see your desktop that allows better collaboration

Session Recording Enables one to record remote access, support sessions, and meetings

Switch Presenter Allows presenter to handover presenter access to another user in a meeting

Virtual Whiteboard Interactive whiteboard to teach, explain, sketch and for online presentation

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Jose, California / +1 888-799-9666

Campbell, California / 1-877-374-2760

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Features

  • Meetings up to 40 minutes per meeting
  • 100 Attendees per meeting
  • Whiteboard Basic
  • Team Chat
  • Mail & Calendar Client
  • Clips Basic (New)
  • Notes (New)
Pro
$14.99 /User/Month

$149.90 per Year per User

Features

  • Meetings up to 30 hours per meeting
  • 100 Attendees per meeting
  • Whiteboard Basic
  • Team Chat
  • Mail & Calendar
  • Client & Service
  • Clips Plus (New)
  • Notes (New)
  • AI Companion (New)
  • Cloud Storage 5GB
  • Includes Essential Apps Free premium apps for 1 year (terms apply)
Business
$19.99 /User/Month

$199.90 per Year per License

Features

  • Meetings up to 30 hours per meeting
  • 300 Attendees per meeting
  • Whiteboard
  • Team Chat
  • Mail & Calendar
  • Client & Service
  • Clips Plus (NEW)
  • Notes (NEW)
  • AI Companion (NEW)
  • Cloud Storage 5GB
  • Include Essential AppsFree premium apps for 1 year (terms apply)
  • Extras SSO, managed domains & more
Business Plus
$25 /Month

Features

  • Meetings up to 30 hours per meeting
  • 300 Attendees per meeting
  • Whiteboard
  • Team Chat
  • Mail & Calendar
  • Client & Service
  • Clips Plus (New)
  • Notes (New)
  • AI Companion (New)
  • Cloud Storage 10GB
  • Include Essential AppsFree premium apps for 1 year (terms apply)
  • Extras SSO, managed domains & more
  • Phone Global Select
  • Translated Captions
  • Workspace Reservation
Enterprise
Custom

Features

  • Meetings up to 30 hours per meeting
  • 1000 Attendees per meeting
  • Whiteboard
  • Team Chat
  • Mail & Calendar
  • Client & Service
  • Clips Plus (NEW)
  • Notes (NEW)
  • AI Companion (NEW)
  • Cloud Storage Unlimited
  • Extras SSO, managed domains & more
  • Phone Full-featured PBX
  • Translated Captions
  • Rooms & Webinars
  • Workspace Reservation
View Price Page
X2 (All-in-one voice, video and chat for larger teams)
$28 /User/Month

Features

  • Unlimited users
  • Unlimited voice calling to 14 countries
  • 8x8 Work: Unified mobile, desktop, and web app
  • Hot desking
  • Multi-level auto attendant
  • Call handling
  • Call queues
  • Secure HD voice
  • Presence detection
  • Voicemail transcription
  • Team messaging with document sharing
  • HD audio and video conferencing with screen sharing for up to 500 active participants
  • Private/public live streaming of meetings via Youtube
  • Advanced moderator controls of audio and video meetings
  • Interactive meetings with live emoji reactions, instant polls, hand raising, virtual backgrounds, and breakout rooms
  • Single sign-on
  • Integrations with key CRM, productivity, service, and support applications
  • 8x8 Voice for Microsoft Teams integration add-on
  • Conversation IQ for speech analytics and quality management add-on
  • Call activity analytics
  • UC media storage
  • Unlimited internet fax
  • Mix and match plans
  • 24x7 customer support
X4 (Advanced call handling and analytics)
$57 /User/Month

Features

  • Unlimited users
  • Unlimited voice calling to 48 countries
  • 8x8 Work: Unified mobile, desktop, and web app
  • Hot desking
  • Multi-level auto attendant
  • Call handling
  • Call queues
  • 8x8 Frontdesk for receptionists and operators
  • Barge, monitor, and whisper
  • Secure HD voice
  • Presence detection
  • Voicemail transcription
  • Team messaging with document sharing
  • HD audio and video conferencing with screen sharing for up to 500 active participants
  • Private/public live streaming of meetings via Youtube
  • Advanced moderator controls of audio and video meetings
  • Interactive meetings with live emoji reactions, instant polls, hand raising, virtual backgrounds, and breakout rooms
  • Single sign-on
  • Integrations with key CRM, productivity, service, and support applications
  • 8x8 Voice for Microsoft Teams integration add-on
  • Conversation IQ for speech analytics and quality management add-on
  • Call activity analytics
  • Supervisor analytics
  • UC media storage
  • Unlimited internet fax
  • Mix and match plans
  • 24x7 customer support
X6 (Voice contact center)
$85 /User/Month

Features

  • 8x8 Agent Workspace with tailored, intuitive agent experience
  • Voice-centric Contact Center users with advanced reporting
  • Skills-based routing
  • Out of the box integrations with key CRM, productivity, service, and support applications
  • 8x8 Contact Center for Microsoft Teams solution certified
  • Chrome Enterprise Recommended (CER) contact center solution
  • Unlimited media storage
  • Monitor, whisper and barge
  • Call activity analytics
  • Supervisor analytics
  • Queued and web callback
  • Post-call survey
  • Contact center reporting and analytics
  • Single sign-on
  • Hot desking
  • Unlimited ext-to-ext calling
  • 8x8 Work: Unified mobile, desktop, and web app
  • Auto attendant ( multi-level )
  • Call handling
  • Call queues
  • Secure HD voice
  • Presence detection
  • Voicemail transcription
  • Cross-platform team messaging
  • HD audio and video conferencing with screen sharing for up to 500 active participants
  • Advanced moderator controls of audio and video meetings
  • Unlimited internet fax
  • Enterprise-grade security
  • 99.999% platform-wide uptime SLA
  • Compliance and certifications
  • 24/7 Support
  • Auto dialer: preview, progressive, and predictive (Additional Cost)
  • Quality management and speech analytics (Additional Cost)
  • 8x8 Secure Pay (Additional Cost)
  • Intelligent interactive voice response (IIVR) (Additional Cost)
  • 8x8 Voice for Microsoft Teams integration (Additional Cost)
X7 (One interface for voice and digital interactions)
$110 /User/Month

Features

  • Includes features of X6 (Voice contact center) plan, plus
  • Omnichannel routing of voice, chat, emails, SMS, social media, and messaging apps
  • Chat, email, SMS, social media channels
  • Co-browsing
X8 (Advanced contact center with QM and interaction analytics)
$140 /User/Month

Features

  • Includes features of X7 (One interface for voice and digital interactions) plan, plus
  • Auto dialer: preview, progressive, and predictive
  • Quality management and speech analytics
View Price Page

SCREENSHOTS

Zoom Screenshots
8x8 Video Conferencing (8x8 Meet) Screenshots

INTEGRATIONS

  • Google Calendar
  • Salesforce Marketing Cloud Account Engagement (formerly Pardot)
  • Epic
  • Slack
  • Otter.ai
  • Adobe Marketo Engage
  • Zylo
  • Box
  • Microsoft OneDrive for Business
  • Panopto
  • Acuity Scheduling
  • Google Drive
  • Gong
  • HubSpot CRM
  • Salesforce
  • Oracle Eloqua
  • Zapier
  • Adaptive Shield
  • Okta
  • Google Workspace
  • APIANT
    NA

ALTERNATIVES

Top alternatives to Zoom

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Microsoft Teams
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Top alternatives to 8x8 Video Conferencing (8x8 Meet)

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