Vicodo is Live Chat Software. Vicodo offers the following functionalities:
- Visitor Targeting
- Video Chat
- Shortcut Messages
- Knowledge Database
- Agent Scheduling
Learn more about Vicodo features.
What is Vicodo and how does it work?
Vicodo lets users add video and text chat functionalities to communicate with their customers. Invitation links can be shared via SMS to the customers, and they can join the call without any login. The video conversations are recorded and can be watched at a later date. Its benefits for businesses include cost savings, efficient customer support, and reduction in trips to the customer. User's customers benefit from direct support and visual contact. Customers and agents can also upload photos and documents and features parallel conversations, write indicator and read receipts. It works on multiple browsers and platforms such as Chrome, Safari, Firefox, Edge, macOS, iOS, Android, Windows. For security, it has end-to-end encryption and SSL certification. Other handy features include choosing the number of live video minutes, video archive retention period, the number of SMS appointment invites, availability of video snapshots feature, personal branding and premium support.
|Support||Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||Location / Phone Number||Berlin, Germany|
|Category||Live Chat Software|
$14.14 per Month billed Annually
$16.96 per Month billed Monthly
For 3 operators
All the Plans includes these Features
$56.54 per Operator per Month billed Annually
$67.85 per Operator per Month billed Monthly
Fits perfect for expending business
Especially suitable for large teams with special requirements
Contact the vendor to get the latest pricing detail.
Disclaimer: The pricing details were last updated on 11/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Vicodo pricing.
Yes, Vicodo provides API.
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