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About txt.me

Customer callback gives customer the chance to request a phone call later, should they want to switch to a phone conversation. And, it’s another great way to collect phone number leads, so can let them know about future promotions and offerings. Be confident in customer support, knowing that no ticket is ever left behind. Each time an issue occurs, agents create a ticket which is then sent to another agent or manager who can help resolve the issue. No ticket is ever closed until it is fixed, so can rest assured knowing that no problem will ever slip through the cracks.

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    65%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

txt.me Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Knowledge Database

Lets you have an access to all your past chat history and documents

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

txt.me Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Start Free

Features

  • One Team Member included
  • Unlimited Messages, Chats, History
  • Outgoing Email
  • Mobile, Desktop, and Web Apps
  • Attachments, Screenshots, and Phone Callbacks

Pro $9.99 $29.99 per user / month

Features

  • Unlimited Team Members
  • White-label Site Widget
  • Mobile and Desktop apps branding
  • Helpdesk Ticketing System
  • Reviews Collection Service
  • Automation with Chat Triggers

Human Chatbot $24.00 $24.00 per day

Features

  • Real people answering your chats 24/7
  • Dedicated Customer Success Manager
  • English and Spanish languages
  • Improved Lead Generation
  • Your chat is available 24x7/365
  • No lock-in contracts

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 14/09/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about txt.me Pricing.

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txt.me Reviews

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txt.me FAQs

What is txt.me used for?

txt.me is Live Chat Software. txt.me offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Knowledge Database
  • Call Me Option
  • Agent Scheduling

Learn more about txt.me features.

What are the top alternatives for txt.me?

Here`s a list of the best alternatives for txt.me:

Does txt.me provide API?

No, txt.me does not provide API.

txt.me Contact

Vendor Details

Not available

Contact Details

Not available

https://txt.me/

Social Media Handles

Not available

Grid Report for txt.me

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