Get Listed
Home/CRM Software/SugarCRMUpdated on: December 3, 2023

SugarCRM

Simple and straightforward CRM
(818 Ratings) Write Review

SugarCRM has been rebranded to Sugar Sell. Check Sugar Sell

What is SugarCRM and how does it work? SugarCRM is a CRM solution that tries to keep things as simple as possible with a clean and intuitive interface that gives you access to the main features as soon as you open it. This is part of its focus on providing a customer experience that goes above and beyond. SugarCRM can be deployed easily and integrated with your existing technology landscape. It also includes a raft of customizations so you can quickly automate business processes to help save you time and improve productivity. This CRM solution’s agile and flexible process management procedures helps you to respond to the competition quickly. It has low and predictable pricing, and the flexibility that you can be sure that there is a plan for your business. SugarCRM can help you speed up the pace of your deals through its quote management process, while tracking new customer interactions with its insights and reporting features.
FOLLOWERS 37,692 21,722 9,500 1,387 6,190

SugarCRM Awards

SugarCRM Features Show All Features

SugarCRM Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Cupertino, California / +1 877-842-7276
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Official Website https://www.sugarcrm.com/
Category CRM Software

SugarCRM Pricing

Pricing ModelFree Trial , Subscription
Sugar Market
$1,000 /Month

$1000 per month for 10K contacts, billed annually

Features

  • Unlimited users
  • Unlimited emails and landing pages
  • Phone support
  • 4 Support-authorized contacts
Sugar Sell
$80 /User/Month

$80 Per user per month, 10 user minimum, billed annually

Features

  • 2 sandbox instances
  • 60 GB storage
  • Phone support
  • 4 Support-authorized contacts
Sugar Serve
$80 /User/Month

Per user per month, 10 user minimum, billed annually

Features

  • 2 sandbox instances
  • 60 GB storage
  • Phone support
  • 4 Support-authorized contacts
Sugar Enterprise
$85 /User/Month

$85 Per-user per month, 10 user minimum, billed annually

Features

  • Advanced workflow with SugarBPM
  • SQL-based reporting
  • Accelerated support SLAs
  • Support via phone and SugarCRM Support Portal
  • 4 Support-authorized contacts
Sugar Professional
$52 /User/Month

$52 Per-user per month, 10 user minimum, billed annually

Features

  • Standard support SLAs
  • Support via SugarCRM Support Portal
  • 2 Support-authorized contacts
Screenshot of the Vendor Pricing Page
SugarCRM Pricing
View Full Screen

Disclaimer: The pricing details were last updated on 31/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SugarCRM pricing.

SugarCRM Alternatives SugarCRM Alternatives

96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Pipedrive CRM
(2742 RATINGS) Pipedrive CRM Pipedrive is a Gartner recognized sales-centered CRM that helps you streamline your sales process,... read more
Visit Website
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More ClickUp
(4013 RATINGS) ClickUp ClickUp is a simple, cloud-based collaboration and project management tool created for all user... read more
Visit Website
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Act!
(433 RATINGS) Act! Act! CRM is designed keeping in mind the needs of small size and mid size businesses to build... read more
Visit Website
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More monday sales CRM by ...
monday sales CRM by ... monday sales CRM allows business owners, sales teams, and RevOps to automate and manage the entire... read more
Visit Website
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Zoho CRM
(2536 RATINGS) Zoho CRM Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its... read more
Visit Website
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Freshsales
(863 RATINGS) Freshsales Built on the next-generation customer engagement platform, Freshworks CRM helps break internal... read more
Visit Website
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More SuiteCRM
(77 RATINGS) SuiteCRM SutiCRM is a powerful cloud-based CRM platform that automates marketing, sales, support, and... read more
Get Free Quote SugarCRM vs SuiteCRM
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Salesforce
(14610 RATINGS) Salesforce Salesforce is a futuristic Customer Relationship Management Software bringing companies and their... read more
Get Free Quote SugarCRM vs Salesforce
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More HubSpot CRM
(8373 RATINGS) HubSpot CRM A forever-free customer relationship management software that provides solution to all your CRM... read more
Get Free Quote SugarCRM vs HubSpot CRM
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Zoho Books
(164 RATINGS) Zoho Books Zoho Books is a simple and affordable accounting software that specializes in keeping a detailed... read more
Get Free Quote SugarCRM vs Zoho Books
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Odoo Accounting
(108 RATINGS) Odoo Accounting Odoo Accounting as an intuitive accounting software comprises a variety of essential tools for... read more
Get Free Quote SugarCRM vs Odoo Accounting
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Vtiger
(384 RATINGS) Vtiger Vtiger all-in-one CRM enables businesses to streamline their marketing, sales, and support teams by... read more
Get Free Quote SugarCRM vs Vtiger
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Creatio
(422 RATINGS) Creatio Creatio as an intuitive sales CRM software helps businesses with their day to day tasks,... read more
Get Free Quote SugarCRM vs Creatio
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Keap
(2012 RATINGS) Keap Keap is an intuitive Sales, CRM and Marketing Automation software that can be utilised by... read more
Get Free Quote SugarCRM vs Keap
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Copper (ProsperWorks...
(889 RATINGS) Copper (ProsperWorks... A productivity tool that comes equipped with several sales features like online CRM, real estate... read more
Get Free Quote SugarCRM vs Copper (ProsperWorks CRM)
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Nutshell
(1075 RATINGS) Nutshell Nutshell is a sales automation CRM and email marketing tool for B2B teams to help them optimise... read more
Get Free Quote SugarCRM vs Nutshell

SugarCRM Reviews

OVERALL RATING 3.9 Based on 818 Rating(s)
Rating Distribution
  • 43.7 %
  • 31.5 %
  • 15.6 %
  • 4.8 %
  • 4.5 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on SugarCRM

Meet SugarCRM Hint!
Set up your Sugar development environment using Vagrant
Meet SugarCRM Hint!
Set up your Sugar development environment using Vagrant

SugarCRM Screenshots

Sales pipeline chart
Opportunities
Sales pipeline chart
Sales pipeline chart
Opportunities

SugarCRM FAQs

SugarCRM is CRM Software. SugarCRM offers the following functionalities:

  • Quotes (Proposals)
  • List Management
  • Customer Support
  • Marketing Automation
  • Project Management
  • Lead Scoring
  • Product Catalog
  • Call Logging
  • Contact Management

Learn more about SugarCRM features.

Yes, SugarCRM provides API.

Articles on SugarCRM

SaaS weekly roundup #34: Asana, Snowflake file to go public, MURAL, Amwell raise funds, and more
SaaS Weekly Roundup SaaS weekly roundup #34: Asana, Snowflake file to go public, MURAL, Amwell raise funds, and more The past week was quite heavy in terms of news with quite a few companies filing to go public,... read more

Download white papers and ebooks on CRM Software View All Downloads

by EVRY
by EVRY
Analytics in CRM
The purpose of this paper is to explore how analytics in CRM can help banks drive customer satisfaction and business...
read more
DOWNLOAD
by Nick Holt, Managing Director, The Sugar Refinery
by Nick Holt, Managing Director, The Sugar Refinery
9 Steps to a Simple, Effective and Affordable CRM Strategy
In this 27 page, e-book covers in a simple way of planning a CRM strategy, and even provide an example. They explain...
read more
DOWNLOAD
by Nick Holt, Managing Director, The Sugar Refinery
by Nick Holt, Managing Director, The Sugar Refinery
What Is CRM and What Can It Do For Your Business?
If you have customers, then the relationship that you and your team maintain with them is perhaps the single most...
read more
DOWNLOAD
by Clickpoint Software
by Clickpoint Software
Where CRM Falls Short
CRM, while doing great things for companies, has not been able to help marketing and sales teams work together. This...
read more
DOWNLOAD
by ProspectSoft
by ProspectSoft
Getting Your Staff on-Board with CRM
This whitepaper outlines the most common reason that software implementation fails within businesses. This whitepaper...
read more
DOWNLOAD
by Membrain
by Membrain
Effective Sales Process Execution
To achieve consistent results, your sales team needs an actionable and measurable sales process consisting of your best...
read more
DOWNLOAD

Customers

Tyson
Tyson
Materion
Materion
Sennheiser
Sennheiser
Star2star
Star2star
Caliber
Caliber

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com