What do you like best?
Sugar CRM is a great discovery tool which helps your company to identify their Key's sale metrics status, help to unveils all causes of less performance or lacking points. It explore and identify, compare patterns of data with current and History in past. It quickly identify the root cause of problems and opportunities to develop plan of action. CRM helps to give real time data and very helpful to identify historical trends, Compare your current and past performance. I have been using this tool since a long time and love it's many feature like Drag-and-drop reports, power filtering etc.
What do you dislike?
I have been a loyal customer to this software, using it since a long time and never find any cons into it. I am really grateful to have this software. CRM is Integrated with cloud based technology which increases the ability of your team to innovate.
Recommendations to others considering the product:
Sugar CRM gives a lifetime commitment for Value and their support. They are always ready to provide 24.7 support which really appreciable. Sugar CRM is really helpful to Visualize performance, Know your customers. I always recommend it to others also to use and got for this software.
What problems are you solving with the product? What benefits have you realized?
It does not require any devoted time of hours to analyses the data and spreadsheet. It provide valuable insight to the sales performance without going into deep calculation. It helps to make better decision. Amid an ongoing, global pandemic, Companies are going more technological advancement now. company which were bounded to technology are quickly adapting to virtual meetings. Sugar CRM have features to text also which is a great helpful.