spekco Pricing: Cost and Pricing plans

spekco Pricing

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Pricing Insights for Service Desk Software

The Average Cost of a basic Service Desk Software plan is $26 per month.
spekco pricing starts at $29.99/month, which is 15% higher than similar services.
52% of Service Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 10% offer a Freemium Model Allows users to access basic features at no cost..

Basic $29.99 $29.99 per month

1 location
Up to 2 staff accounts
25 service tickets per month
Customer portal
Email notifications
Basic reports
Basic loyalty program
Blog & content pages

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Pro $59.99 $59.99 per month

Up to 5 locations
25 staff accounts
250 service tickets per month
Customer portal with custom branding
Online shop with product catalog
Point of sale (POS) terminal
1,000 sales per month ($0.10/ea after)
Advanced branding & theme customization
Marketing campaigns & automations
Product reviews, returns & refunds
Tax management (manual & automatic)
Promo codes & inventory management
Appointment scheduling & pickup service
Blog & content pages with SEO
Loyalty & rewards program
SMS + email notifications
Advanced reports & analytics

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Enterprise $179.99 $179.99 per month

Unlimited locations
Unlimited staff accounts
Everything in Pro
Custom domain
2 hours dedicated consulting and onboarding
SLA support
Priority feature requests

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Disclaimer: The pricing details were last updated on 20/04/2026 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

spekco FAQs

How much does spekco cost?

The pricing for spekco starts at $29.99 per month. spekco has 3 different plans:

Basic at $29.99 per month.
Pro at $59.99 per month.
Enterprise at $179.99 per month.

Learn more about spekco pricing.

Does spekco offer a free plan?

No, spekco does not offer a free plan.

Learn more about spekco pricing.

Compare spekco Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
spekco	29.99	per month	-		spekco Pricing
Freshservice	19	per month	per user	+	Freshservice Pricing
ManageEngine ServiceDesk Plus	13	per month	per user	+	ManageEngine ServiceDesk Plus Pricing
HaloITSM	-	-	-	+	HaloITSM Pricing
Jira Service Desk	23.8	per month	per user	+	Jira Service Desk Pricing
Ivanti Neurons for ITSM (Ivanti Service Manager)	-	-	-	-	Ivanti Neurons for ITSM (Ivanti Service Manager) Pricing
SolarWinds Service Desk	19	per month	per user	+	SolarWinds Service Desk Pricing
TOPdesk	76	per month	-	+	TOPdesk Pricing
BMC Helix ITSM	-	-	-	+	BMC Helix ITSM Pricing
ServiceNow IT Service Management	-	-	-	-	ServiceNow IT Service Management Pricing

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spekco Features

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Service Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%

Unique Features

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Standard Features

Walk-up Experience

Allows users to receive in-person IT support without prior appointments, similar to a tech bar or help kiosk. Includes digital queue management, real-time status updates, and personalized service.

Prioritization

Arrange the list of activities, incidents, and tasks based on their relative importance

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Request Management

Helps handle user requests for information, access, or standard services (such as password resets or software installations). It streamlines fulfillment through automated workflows and self-service options.

Problem Management

Identifies and addresses the root causes of recurring incidents. Focuses on preventing future issues by analyzing trends, documenting known errors, and implementing long-term solutions.

CMDB

Configuration Management Database (CMDB) is a database with an in-depth view of configuration items (CI), attributes, incidents and performance throughout its lifecycle.

Change Management

Make coordinated changes during the product's lifecycle and accomplish alterations even after finalization of designs.

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Multi-language Support

Available in multiple languages to support global customers

Remote Access

Permits users to access applications and files, whether traveling or working remotely away from the office or home network.

Asset Management

Manages the entire lifecycle of the assets and equipment

spekco Pricing

Pricing Insights for Service Desk Software

spekco FAQs

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spekco Features

Service Desk Features

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