Spechy

About Spechy

Deep Dive with Clara AI

We have used the most compatible, proven, up-to-date and new technologies for your Call Center. Our priority is to ensure security in the call center, so we have implemented known security standards. We added advanced omnichannel capabilities over traditional call center processes.

Pricing

Free Trial Not Available
Offers Custom plan.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

60%
Momentum

69%
Popularity

73%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Spechy Features

Show Feature Explanation

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Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Concurrency Support

Allows you to manage multiple calls concurrently

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

Spechy Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Spechy Custom

Features

IVR - Voice Response System
Sound Recording
Auto Search
Scripter
Wallboard
Reporting Analysis
OmniChannel
Customer Experience
Notification Management

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Disclaimer: The pricing details were last updated on 13/09/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Spechy Reviews

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Spechy FAQs

What is Spechy used for?

Spechy is Call Center Software. Spechy offers the following functionalities:

Outbound Call Center
Inbound Call Center
Live Chat
IVR Support
Auto Call Recording
Call Monitoring

Learn more about Spechy features.

What are the top alternatives for Spechy?

Here`s a list of the best alternatives for Spechy:

Does Spechy provide API?

No, Spechy does not provide API.

What is the best Call Center Software?

When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:

Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.