Home/Compare/Chatra vs Tidio Chat
Updated on: October 26, 2020

Chatra vs Tidio Chat

84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Chatra Live Chat Software
(437 Ratings)
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Chatra Live Chat Software
(437 Ratings)
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

A live chat software that helps you to bring a personal touch while communicating to your customers. Chatra comes with a host of features that makes talking with customers easier for you and your agents. All the conversations are saved, including the unsent messages, which makes it a lot easy for you to follow up with a particular customer. Its Intelligent Chat DIstribution feature makes sure no customer is kept waiting for a response. Whenever an agent fails to react to any query in a certain time-frame, the chat is automatically offered to the other agents online. These real-time conversations can be viewed by all your agents and they can join in the conversation whenever they feel like. ..read more

Tidio Chat lets you reply to your customers via Live Chat, Messenger or Email all from one place. It lets you add as many operators or agents you want to communicate with your customers. It lets you maintain your visitors list in a systemised manner so that you can make timely follow up with your customers, and viz-a-viz increase your sales. With Tidio, you can customize your widget in a way that reflects your brand. Its multi-language feature ensures that your can converse to the customers in whichever language they prefer. Its compatibility with Android and iOS lets you reply to your customers on the go. Tidio Chat is also available with a free plan which offers all the basic features. ..read more

Features

Agent Scheduling

Call Me Option

Co-Browsing

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Arlington,USA / 1-703-232-1443

United Kingdom/ 020 3289 7807

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free forever
Free

Once the trial ends you can only have 1 agent online at a time and paid features are disabled.

This plan is free forever.

  • Unlimited Agent accounts
  • Agents online: 1
  • Unlimited Concurring chats
  • Multilingual chat widget
  • Use on multiple websites
  • Offline messaging
  • Complete conversation history
  • E-mail chat transcripts
  • Group chats
  • Typing indicators
  • Read receipts
  • Notifications
  • Agent names, titles and photos
  • Basic visitor info
  • Chat notes
  • Widget customization
  • SSL-encryption
  • Google Analytics integration
  • Browser dashboard
  • Windows and Mac desktop apps
  • iOS and Android mobile apps
  • Developer API
Paid
$15 /Month

$15 Per Agent Per Month Billed Annually and $19 Per Agent Per Month Billed Monthly

  • Unlimited Agent accounts
  • Agents online as many as paid for
  • Includes the Features of Free Forever Plan Plus
  • Max. visitors in real-time visitor list: paid agent seats x 10
  • Detailed visitor info
  • Typing insights
  • Intelligent pre-chat form
  • File transfer
  • Saved replies
  • Invisible mode
  • Operating hours
  • Visitor banning
  • Delete chats
  • Chat Ratings
  • Chat Reports
  • Data export
  • Screensharing via Median
  • Slack integration
  • Help Scout integration
  • Front integration
  • Outgoing Webhooks
Enterprise Plan
Custom

Have a lot of agents, need an SLA or have other special requirements?

Contact vendor for detailed pricing.

View Price Page
Forever Free
Free

A tailor-made communicator for your business.

Up to 3 users for a lifetime

  • Live chat
  • Email integration
  • Messenger integration
  • iOS and Android app
  • Unlimited tracking
  • 3rd Party integrations
Communicator
$15 /Month

Communicate better and faster than ever.

  • For 3 operators ($10 for any further operator)
  • Live Typing-Use Live typing to see what your customers are typing before they even hit the enter key.
  • Live Visitor List-See when visitors are live on your site thanks to a Visitor list. Track which pages they are currently browsing or what country they come from.
Automation
$15 /Month

Convert leads into customers, automatically.

  • For 5000 unique users on your site
  • Recover Abandoned Cart-Send automatic messages every time a cart has been left and win it back.
  • Build Returning Visitors Loyalty-Set up automatic messages with special offers - this is the easiest way to increase your sales.
  • Use Auto Reply when you are around-Set up automatic messages when an operator is busy or just does not reply.
  • Say Hello to new Visitors-Send welcome messages so that new users feel at home.
View Price Page

SCREENSHOTS

Chatra Screenshots
View 4 screenshot(s)
Tidio Chat Screenshots
View 12 screenshot(s)

ALTERNATIVES

Top alternatives to Chatra

Intercom
Drift
Tidio Chat
LiveChat
tawk.to

Top alternatives to Tidio Chat

Zendesk Chat
LiveChat
Drift
Intercom
tawk.to