Home/Live Chat Software/Chatnox
Updated on: September 25, 2021

What is Chatnox ?

Chatnox - Live Chat Software
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chatnox

A Live Chat Solution for Websites
(13 Ratings) Write Review

Chatnox is a Live Chat Software Solution used to engage and track your visitors. Proactive Live Chat and Customizable Chat Widgets colors available to suit your website and brand. Route your chats to relevant departments and Offline Messaging is available. The software supports Mobile Android and iOS.

Chatnox Features Show All Features

Chatnox Technical details

Support Online Customer Type Medium Business Small Business
API NA Location / Phone Number Dublin, Ireland
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Live Chat Software

Chatnox Pricing

Pricing ModelFreemium , Subscription
Startup
Free

Features

  • 2 Operators
  • 20 Chats per Month
  • 99.95 percent Uptime Guarantee
  • Full Featured Web Chat Panel
  • Concurrent Chat Limit
  • Customizable Pre-Chat Survey Forms
  • Operator Rating
  • Access to Chat Transcripts
  • Chat Transcript Back-up : 3 Months
  • Offline Messages to Email
  • Tag Chats
  • Canned Messages : 5 Messages
  • Group Limit : 1 user group
  • Full featured Web Chat Panel
  • Trigger Limit : 1 Chat Trigger
  • Trigger Messages by Time Delay, Page Name, Country, Referral Path
  • View Visitor Location, Location on a Map, System Information, Referral Path
  • Pre-defined Widget Color Theme Gallery
  • Customize Chat Window Forms and Button
  • Chat Bar Customization
  • Attention Grabbers
  • Custom Live Chat Status Image Linking
  • Twitter Integration (Display tweets)
  • Link to Facebook Page
  • Daily Chat Count Summary
Standard
$9.99 /Month

Starts from $9.99 per Month billed Annually

Features

  • 2 Operators
  • Includes features of Startup plan, plus
  • Unlimited Chats
  • IM Integration (Take Chats on Mobile)
  • Concurrent Chat Limit : 10 Chats
  • Chat Transcript Back-up : 6 Months
  • Canned Messages : Unlimited Canned Messages
  • Transfer Chat between Operators
  • Group Limir : 5 user groups
  • Trigger Limit : 3 Chat Triggers
  • Real-time Visitors Tracking (See Who's Online)
  • Color Chat Widget with Custom Color Codes
  • Chat Distribution by Invitation Type
  • Chat Distribution by Groups and Department
  • Chat Distribution by Operators
Premium
$19.99 /Month

Starts from $19.99 per Month billed Annually

Features

  • 2 Operators
  • Includes features of Standard plan, plus
  • Concurrent Chat Limit : 100 Chats
  • Chat Transcript Back-up : 24 Months
  • Use on Multiple Domains
  • Unlimited Group Limit
  • Trigger Limit : Unlimited Chat Triggers
  • Send Chat Invitation to Live Visitors
  • Remove Branding
  • Chat Rating Summary
  • Chat Distribution by Time (Analyze Peak Times)
  • Operator Login/Logout (Coming Soon)
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Disclaimer: The pricing details were last updated on 11/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Chatnox pricing.

Chatnox FAQs

Chatnox is Live Chat Software. Chatnox offers the following functionalities:

  • Agent Scheduling
  • Co-Browsing
  • Knowledge Database
  • Offline Form
  • Shortcut Messages
  • Transfers
  • Visitor Targeting

Learn more about Chatnox features.

No, Chatnox does not provide API.

Ask the Community View Community

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Chatnox Reviews

OVERALL RATING
4.4
Based on 13 Rating(s)
Rating Distribution
  • 83.3 %
  • 0 %
  • 8.3 %
  • 8.3 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
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Source : g2crowd.com
(Reviewed on 24 July 2019) "Best Live Chat Software"

What do you like best?

ChatNox is great when it comes to Live chat and it's not only effective but also easy to use.

What do you dislike?

ChatNox is a powerful solution and I have no bad experiences.

Recommendations to others considering the product:

I recommend.

What problems are you solving with the product? What benefits have you realized?

With ChatNox, Live Chat needs are now possible.

...more
Source : g2crowd.com
(Reviewed on 09 February 2019) "You aren’t really chatting without ChatNox"

What do you like best?

Super user friendly, and the tech support is flawless.

What do you dislike?

Can’t multi-chat (3+, and you have to put your password in every time, cannot save.

Recommendations to others considering the product

If you are using anything else, you don’t care about your customers.

What business problems are you solving with the product? What benefits have you realized?

Facility Maintenance Teoubleshooting. The benefits are that this is so quick and easy.

...more
Source : g2crowd.com
(Reviewed on 23 January 2019) "Cool chat program."

What do you like best?

Cool chat program with cool canned response functionality for smooth/cool chatting.

What do you dislike?

I don't really dislike anything about the software/program.

Recommendations to others considering the product

Make sure to use the program morally, and not immorally.

What business problems are you solving with the product? What benefits have you realized?

Customer support intelligence, type stuff was being solved.

...more
Source : g2crowd.com
(Reviewed on 01 November 2018) "Excellent live chat software for tracking visitor volume"

What do you like best?

Clean interface and the ability to track the visitor volume is superb.

What do you dislike?

There is nothing I don't like about this product. It is awesome!!

What business problems are you solving with the product? What benefits have you realized?

It allows us to communicate with clients more easier.

...more
Source : g2crowd.com
(Reviewed on 15 June 2018) "Great chat client for multiple users"

What do you like best?

I like the layout of the dashboard and the features available. Definitely one of the better chat clients out there.

What do you dislike?

Lack of mobile app is a big factor considering the mobile nature of life these days.

Recommendations to others considering the product

Definitely give it a shot. Worth integrating with other services that you may already use. FIRSTFIVE coupon code gives you $5 your first purchase.

What business problems are you solving with the product? What benefits have you realized?

We are a digital development company who uses online chat operators to service clients. Getting on board with Chatnox has been easy and allows for us to collaborate together.

...more
Source : g2crowd.com
(Reviewed on 19 January 2018) "Easy to install and use"

What do you like best?

I loved this chat software. I no longer need it but it was the best and easy to use for me.

What do you dislike?

I liked this product and did nit really find anything I disliked.

Recommendations to others considering the product

Easy to use and loved being able to have my customers contact me when they felt the need.

What business problems are you solving with the product? What benefits have you realized?

It helped me when I needed it to communicate with my customers

...more
Source : g2crowd.com
(Reviewed on 12 December 2017) "Good service-very helpful"

What do you like best?

Easy system, lots of tutorials and help available

What do you dislike?

the only thing I don't like is how basic of a layout it is. Seems like it would be more up to date

What business problems are you solving with the product? What benefits have you realized?

missing out on sales, helping customers with customers

...more
Tristan N
Tristan NSource : g2crowd.com
(Reviewed on 13 August 2020) "Your normal live support widget"

What do you like best?

ChatNox does its job, it is a simple widget, that you can implement into your website. Canned Responses are a good feature there, they are working good.

What do you dislike?

Sometimes i did not get my offline notification in my email inbox.

Recommendations to others considering the product:

With ChatNox you get what you pay for - a simple live support/chat with some analytics and additional features.

What problems are you solving with the product? What benefits have you realized?

ChatNox provides me easy communication with my clients that are visiting my website.

...more
Christian W
Christian WSource : g2crowd.com
(Reviewed on 04 December 2019) "This product helps the business connect with customers in real time."

What do you like best?

The brand is the best value for money you have seen, which is easy to use and has been a long time since others change a lot of money, and what I like most about this excellent product is that it allows me to see who is on your website, send direct constructive messages and talk to the visitors of the page in order to turn internet users into satisfied customers.

What do you dislike?

Very poor support that are not online and that does not respond to your messages. When you give a message you can get an email confirmation and that's it, not answering emails or text messages I mean it is absolute silence.

Recommendations to others considering the product:

Customers can interact with us whenever they want. It helps control the number of visitors and provides a comparison of important information. The great thing about this is that you can see the number of visitors to your website as well as talk to them. The interface is impressive and has a lot of useful options to increase your productivity.

What problems are you solving with the product? What benefits have you realized?

It helps a lot to talk with the client in a live session if you own a website. It is very easy to integrate this with the live chat website and offers an Add-a to Wordpress Cms so you can easily use that with the Wordpress website. If someone has a website that offers a service to their customers, they can certainly go on a live chat to easily connect with their customers and get to know their research in real time.

...more
Source : g2crowd.com
(Reviewed on 24 June 2019) "chatnox live chat is a unique and great service"

What do you like best?

chatnox helps alot to talk to client on a live session, if you are a website owner. it is very easy to integrate this with the website. chatnx live chat offers a plugin into the wordpress cms so you can use this easily with the wordpess website. it has got easy to use dashboard, so you can see all the records, live sessions, chat history, number of visitors, session timmings and very much more. chat nox has got great features and easy to use user interface.

What do you dislike?

still it needs some more features and advancements. customer care is ok ok but not great. still they should consider some improvements and their customer care service. i hope they will consider this soon.

Recommendations to others considering the product:

i would like to recommend this service definitely. Its is very easy to install and use service with the wordpress website. Great of all, you don't require to have core information of website designing, development or wordpress. this service offers as a plugin to install in wordpress with ease. so yes, if anybody having a website that is providing any service to their customers should definitely go for chatnox live chat to easily interact with their clients and know about their queries in realtime.

What problems are you solving with the product? What benefits have you realized?

chatnox live chat helps me to interact with the clients that comes to the wordpress websites if they are facing any problem or has any query. but over all, its a great service to consider and use.

...more
Read All Reviews

Videos on Chatnox

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ChatNox
How to add Live Chat to your Wordpress Website Detailed Instructions
Chatnox Live chat app for Shopify

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