No quarterly or yearly plan. Top up from ₹500 and stop whenever you like. Leaving? Email hello@chatdesq.com and we initiate the refund of your unused balance within 7 working days.

ChatDesq

About ChatDesq

Deep Dive with Clara AI

ChatDesq is a WhatsApp marketing and customer messaging platform for Indian D2C brands, built on the official WhatsApp Business API: WhatsApp marketing with no plan, no lock-in, and a person who answers. It is built by Apporio Infolabs Pvt Ltd in Noida, India, and was formerly called Kontaktly. No plan: ₹0 platform fee, no subscription, no setup fee and no per-seat fee, with unlimited team members. Brands pay only for the messages they send, from a prepaid wallet: marketing ₹1.036 and utility / authentication / service ₹0.138 per message, excl. GST. No lock-in: no quarterly or yearly plan. Top up from ₹500 and stop whenever you like. Leaving? Email [email protected] and we initiate the refund of your unused balance within 7 working days. A real person: a real person replies within 2 hours, every day, 10:00-19:00 IST. Included for every account: a shared team inbox with assignment, roles, private notes, @mentions, canned replies and AI reply suggestions; broadcasts and campaigns with Meta-approved templates, segments and delivery, read and reply tracking; no-code chatbot flows and drip sequences triggered by keywords, tags or events; an AI agent that answers from the brand's knowledge base and hands off to a human; a REST API and webhooks; and Android and iPhone apps. Getting started: sign up at chatdesq.com, connect a WhatsApp number through Meta's sign-in window, get templates approved, top up the wallet and send.

Screenshots & Videos

Broadcast campaigns with delivery tracking

Pricing

Free Trial Not Available
Starts at $0.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

60%
Momentum

60%
Popularity

60%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

Medium Business
Small Business

API Support

Available

Modes of Support

Online

ChatDesq Features

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Marketing Automation Features

Lead Nurturing

Timely following up with your leads in order to convert them into a prospective customer.

Campaign Segmentation

A feature that helps to acquire more leads by evaluating anonymous website visitors along with their buying needs, preferences, and loyalty.

Website Visitor Tracking

This feature allows you to analyze and understand the behavior of your website visitors.

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Landing Pages

Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email

Email Drip Campaigns

An email drip campaign helps you automatically send a series of emails at regular intervals.

Channel Management

It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.

Analytics (ROI Tracking)

ROI (Return on Investment) evaluates the profitability of your expenditure on a marketing program and identifies the most effective campaigns to drive revenue.

Multivariate Testing

Allows testing different variations of multiple webpage elements to find the best one among them

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Chatbots Features

Transfers/Routing

For Sales/Marketing

Code-free Development

Chatbot

Automated Responses

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Query Suggestions

Pre-Configured Bot

Language Detection

Augmented Analytics

AI/Machine Learning

Natural Language Processing

Generative AI

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Lead Capture

Provides webhooks and integrations to capture lead information

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Live Chat Features

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Knowledge Database

Lets you have an access to all your past chat history and documents

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

ChatDesq Pricing

Free Trial

Not available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Pay per message Others

₹0 platform fee. No plan, no subscription, no setup fee, no per-seat fee. Pay only for the messages you send, from a prepaid wallet.

Marketing ₹1.036 per message, excl. GST
Utility / authentication / service ₹0.138 per message, excl. GST
Top up from ₹500; unused balance refunded on request
Unlimited team members

Start Free Trial

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ChatDesq Reviews

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ChatDesq Screenshots

Shared team inbox

Broadcast campaig...

No-code workflow ...

AI agent settings...

ChatDesq FAQs

Is there a monthly plan?

No. ChatDesq has no plan: ₹0 platform fee. Pay only for the messages you send.

How much does a message cost?

Marketing ₹1.036, utility / authentication / service ₹0.138 per message, excl. GST.

Am I locked in?

No quarterly or yearly plan. Top up from ₹500 and stop whenever you like. Leaving? Email [email protected] and we initiate the refund of your unused balance within 7 working days.

Who answers when I need help?

A real person replies within 2 hours, every day, 10:00-19:00 IST.

What is ChatDesq used for?

ChatDesq is Conversational Marketing Software. ChatDesq offers the following functionalities:

Learn more about ChatDesq features.

What are the top alternatives for ChatDesq?

Here`s a list of the best alternatives for ChatDesq:

Does ChatDesq provide API?

Yes, ChatDesq provides API.