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About Tryvium Desk

Tryvium Desk is an enterprise collaboration platform that extends the Skype for Business functionality to Service Desk / CRM tools. Sensiple’s Tryvium Desk integrates with ITSM / CRM tools to provide improvised customer experience. Tryvium Desk helps enterprises to leverage their existing Skype for Business / Office365 investment for customer services.

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    92%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    62%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

Tryvium Desk Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    92%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Predictive Dialer

Automatically dials to list of phone numbers

Call Monitoring

Allows you listen to all inbound and outbound calls.

Tryvium Desk Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 19/03/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Tryvium Desk Pricing.

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Tryvium Desk Reviews

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Tryvium Desk FAQs

What is Tryvium Desk used for?

Tryvium Desk is Call Center Software. Tryvium Desk offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording

Learn more about Tryvium Desk features.

What are the top alternatives for Tryvium Desk?

Does Tryvium Desk provide API?

No, Tryvium Desk does not provide API.

Tryvium Desk Contact

Vendor Details

Iselin, New Jersey

Contact Details

+ 1 732-283-0499

https://tryviumdesk.sensiple.com/

Social Media Handles

Not available

Grid Report for Tryvium Desk

Tryvium Desk Integrations

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