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About ContactLogix

ContactLogix was designed by automobile dealers for automobile dealers. With over 50 years combined experience in the Retail Automobile Industry, ContactLogix can save time and money. ContactLogix partners with Volie.io, a leading provider of a complete communication stack that combines customer management with state of the art communication tools combining both inbound and outbound channels into a simple-web-based application.

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Online

ContactLogix Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

ContactLogix Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

ContactLogix Custom

Features

  • Increase in Service Appointments
  • Confirmation of Service Appointments
  • Confirmation of Sales Appointments
  • Reduce Employee compensation
  • Reduce Liability Expense
  • Eliminate the Cost of Employee training
  • Avoid the Cost of Downtime
  • Website compliance Test

Disclaimer: The pricing details were last updated on 12/08/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ContactLogix Pricing.

ContactLogix Alternatives

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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TelebuHub Call center software read more

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Vonage Contact Center A Contact Center Software for Business read more

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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SymVolli CRM Systems for Business read more

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Truly logo
Truly Build Sales with Calls read more

4.6 168 user ratings

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Spechy logo
Spechy New Era in Call Center read more

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Call Center Studio logo
Call Center Studio Enhance your customer satisfaction with Call Center Studio read more

4.7 63 user ratings

Visit Website ContactLogix Vs Call Center Studio

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

uContact logo
uContact A Simple All-in-one Contact Center Solution read more

4.6 80 user ratings

Visit Website ContactLogix Vs uContact

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TalkDesk logo
TalkDesk Call support solution with an enhanced ACD feature. read more

4.5 6,540 user ratings

Visit Website ContactLogix Vs TalkDesk

ContactLogix Reviews

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ContactLogix FAQs

What is ContactLogix used for?

ContactLogix is Call Center Software. ContactLogix offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center

Learn more about ContactLogix features.

What are the top alternatives for ContactLogix?

Here`s a list of the best alternatives for ContactLogix:

Does ContactLogix provide API?

No, ContactLogix does not provide API.

ContactLogix Contact

Vendor Details

+1 512-359-9699

Contact Details

Not available

https://contactlogix.io/

Social Media Handles

Not available

Grid Report for ContactLogix

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