Chatdesk Teams is a comprehensive chat support from Superfans for email, chat, and social media. This tool finds passionate followers of a brand and trains them to respond with the brand’s voice and policies from day one. Chatdesk Teams also handle the required hiring and scheduling. Its machine learning algorithms analyse the previous support messages to create an ever-evolving and on-brand knowledge base. With this tool, tickets get cleared faster and more successfully. It integrates with all platforms including Twitter, Facebook, TikTok, and Instagram without any development work or training. Chatdesk Teams speak brands’ voices automatically. Its dashboard provides real-time reporting of CSAT and revenue generated by the team as well as actionable consumer insights, products, on-site conversions, and more. Chatdesk Teams offer 24/7 coverage, average response time under 90 minutes, moderation of spam and negative comments, automatic ticket prioritisation and tagging, and engagement on social media platforms like Twitter, TikTok, Instagram, etc. It also provides order status, a consistent brand voice on every channel, returns and exchanges.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Video Chat
Make conversations more personal with video calling between your agents and your visitorsTransfers
Transfer of calls from one operator to another with just one clickFree Trial
Available
Pricing Options
Premium Plans ( Subscription / Quotation Based )
Pricing Plans
Growth $99.00 $99.00 per month
For growing companies who need extra coverage for after hours
Features
Advanced $900.00 $900.00 per month
For companies who need to solve their ticket backlog and drive conversions
Features
Enterprise Custom
For large companies with a high volume of tickets
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 27/08/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Chatdesk Teams Pricing.
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Chatdesk Teams used for?
Chatdesk Teams is Live Chat Software. Chatdesk Teams offers the following functionalities:
Learn more about Chatdesk Teams features.
What are the top alternatives for Chatdesk Teams?
Here`s a list of the best alternatives for Chatdesk Teams:
Does Chatdesk Teams provide API?
No, Chatdesk Teams does not provide API.
Vendor Details
New York, NYContact Details
+1 (929) 248-4090
https://www.chatdesk.com/teams
Social Media Handles
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