Best Survey/ User Feedback Software At A Glance
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Cognito Forms and how does it work?
Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you.
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User Sentiment
Columbia, South Carolina
Live Since 2013
What is Surveysides and how does it work?
Create engaging surveys, quizzes and polls effortlessly with Surveysides, your go-to online survey maker. Surveysides is a powerful online survey tool that lets you create surveys, polls and quizzes with ease. Whether you're a beginner or a pro, our online survey maker offers the flexibility and features you need. Start your free trial and try our all-in-one online survey software today!
Read more75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Saastic and how does it work?
Saastic works behind the scenes to collect reviews from customers every day, so don’t have to spend time reaching out to people and following up. Sync customers with Stripe, HubSpot, or Zapier (or add them manually). Saastic will continuously request reviews for product every day.
SW Score Breakdown
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SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Alchemer and how does it work?
Alchemer is a comprehensive enterprise online survey software enabling companies to design personalized surveys to collect and analyze data. Companies are delivered exceptional data-driven insights to help them take appropriate actions for business growth and improvement. Numerous esteemed companies like Salesforce, Verizon, Adobe, Urban Outfitters, etc. also rely on the services offered by this platform. Alchemy offers an exhaustive set of features to create and publish highly engaging surveys. Companies can collect customer data conveniently with well-crafted surveys that help them hone their product and service delivery. The platform lets companies create responsive surveys instantly with pre-designed or customizable templates, equipped with smart tools. Furthermore, Alchemer automates all processes and lets users streamline the data collected. Beyond this, businesses can identify, access, and manage their audience in an efficient way with this software. Seamless integration with panel providers like Clint and Lucid helps companies improve market research and enhance their overall business plans and sales.
Read moreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Survicate and how does it work?
Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers.
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User Sentiment
Warsaw, Poland
Live Since 2013
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyCTO and how does it work?
SurveyCTO is a reliable and secure data collection platform designed for comprehensive research, monitoring, and evaluation projects, besides other data collection efforts in field settings. Its expertly delivered services are trusted widely by prominent organizations like Stanford University, Social Impact, CERP, Georgetown University, and more. The platform lets users design complex and interactive survey forms in an instant with existing or customizable templates. They can even pre-load or stream data between datasets facilitating better outcomes. Also, the platform offers a simple yet intuitive interface with drag-and-drop form builders and preview options to view and revise forms before publishing. SurveyCTO’s multiple layers of data encryption and redundancy, let users proceed with secure data submission tasks. Furthermore, all incoming data can be monitored efficiently in real-time to spot errors and fix them as per convenience. SurveyCTO also provides expert reviews and corrections, automated quality checks, and data classification functionalities to optimize essential datasets in real-time.
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User Sentiment
United States
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Saylo and how does it work?
Saylo transforms user feedback into tangible business growth, making it easy for teams to listen, analyze, and implement impactful solutions. With Saylo, you don’t need to be an expert to customize the widget its well-documented code and intuitive design ensure a seamless experience across all devices, including mobile, tablet, and desktop. Supported by a robust community and sponsors, Saylo ensures that it works perfectly with all modern browsers like Chrome, Firefox, and Safari. By setting up personalized surveys, teams can effortlessly gather and analyze feedback powered by AI. This process helps identify patterns, brainstorm innovative ideas, and continuously iterate for improvement. Harness the power of user feedback to keep your product ahead of the curve with Saylo's user-friendly tools designed to drive innovation and business growth.
Read moreSW Score Breakdown
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Survio and how does it work?
Survio is a simple and user-friendly online survey software that creates online surveys for market research, customer satisfaction, event promotions, academic progress tracking and much more. It also assists in HR management by doing core surveys like accessing employee performances, screening potential candidates, collecting employee feedbacks etc, which enables businesses to make better decisions. With its rich feature set and survey templates, it provides with an effective solution for preparing questionnaires, collecting data and result analysing, sharing & exporting. Moreover, the surveys can be seamlessly adapted to any smartphones and tablets, allowing you to reach out effectively.
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User Sentiment
Czech Republic
Live Since 2012
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ArcGIS Survey123 and how does it work?
ArcGIS Survey123 is a comprehensive form-centric solution helping users with their survey creation, sharing, and analysis part. This data gathering solution enables users to create smart and interactive forms with skip logic, defaults, and multi-language support. It delivers a variety of excellent features for smart data collection and detailed analysis of surveys. Users can depend on the platform to capture data anytime and from anywhere with seamless functionality across all devices backed by an offline mode. They can also pre-define questions using logic and provide easy-to-fill answers. Moreover, highly interactive surveys can be delivered with audio and image embedded within, along with XLSForm specification support. ArcGIS Survey123’s flexible nature allows users to design a variety of surveys in real-time with customizable templates besides letting teams collaborate simultaneously. Furthermore, users can analyze results from data gathered effectively. For efficient analysis and optimized data-driven insights, users get to experience real-time integration facilities with other ArcGIS solutions.
Read moreSW Score Breakdown
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyNuts and how does it work?
SurveyNuts is an easy-to-use software that helps users generate forms, collect the requisite data, and build sophisticated quizzes. Users can simply design surveys via various question types, share them across various media channels, and analyse them via real-time reporting dashboards, simple charts, and data export features. The tool is packed with various inbuilt features that include an intuitive interface to create and edit surveys, picture polls for more visually appealing surveys, designing and deploying in-built and custom themes, and more. SurveyNuts also explicitly includes the ability to add finishing touches to the surveys. This is done via advanced features like branching logic such as the ‘if this then that’ rule. Additionally, a mobile-friendly approach ensures that the potential of evergrowing mobile traffic is actively leveraged.
Read moreSW Score Breakdown
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Feedier and how does it work?
Feedier aims to improve the amount and quality of user feedback you get on your product by gamifying the process. Feedier helps you create surveys by providing a pre-built template bot that can be altered according to your brand and customized by changing factors such as the domain, the intro content, the note in the footer, and the language. You can also choose to activate the survey on a certain date in the future. Feedier allows you to send out these surveys in different channels, such as via email, customizable SMS, printable PDFs that can be shipped with products, and a configurable widget that can be embedded in your website. In terms of creating questions, Feedier can create conditional flows with animated designs, and a satisfaction filter. It also comes with a reward manager that provides rewards for completed surveys, including vouchers, money transfer via PayPal, a downloadable file, or a special invite key or message.
Read moreSW Score Breakdown
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is PaperSurvey.io and how does it work?
PaperSurvey is a survey management tool that enables users to create paper-based surveys and extract data using OMR (optical mark recognition) and HWR (handwritten text recognition) technologies. Users can create machine-readable paper questionnaires for automatic data extraction. The web application simplifies the paper data collection activities from survey creation to data analysis, and no installation is required. The tool recognizes checkboxes and radio boxes automatically from the scanned surveys with a 99.99% accuracy. Each page has a unique identifier to eliminate duplicates. Users have the option to customize the forms with their brand logo, colours, and font. Responses can be collected through web surveys as well, and files can be synced with and imported from Dropbox. Images can be added to the forms as well, and manual verification in the cases of anomalies is possible. The tool works with Microsoft Word mail merge and integrates with many apps via Zapier.
Read moreSW Score Breakdown
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ngSurvey and how does it work?
ngSurvey is an advanced form and survey software that lets enterprises create flexible forms for feedback and data analysis. Packed with a vast array of features, this platform makes data collection through online forms extremely easy. ngSurvey provides a comprehensive library of questions to fit any and all types of survey formats. Users also get to customise and create their own questions with a simple, easy-to-use interface designed for quick survey and form construction. The platform comes equipped with a variety of extensive widgets right out of the box like calendars, file uploads, fields, captcha, etc. with the provision to create more widgets as per needs. Conditioning logic rules, dynamic questions and dedicated thank you pages let users make surveys more responsive and interactive at the same time. Moreover, forms generated through ngSurvey auto-saves the progress levels of individual respondents and lets them start from the next question. Furthermore, developers can add multiple languages to make surveys more inclusive and expand their reach.
Read moreSW Score Breakdown
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is CheapFeedback and how does it work?
CheapFeedback is a powerful tool designed to transform customer insights into actionable strategies. This user-friendly survey and feedback software allows businesses to seamlessly collect, organize, and prioritize customer feedback in one centralized platform. By enabling customers to vote on feature ideas or improvements, CheapFeedback makes it easy to identify what truly matters to your audience. Its intuitive prioritization tools ensure that you can confidently make data-driven decisions about what to build next. Whether they're refining an existing product or planning a new launch, CheapFeedback empowers organizations to stay customer-focused and proactive. With its ability to streamline feedback management, it’s not just a tool it’s a partner in shaping your product roadmap.
Read moreSW Score Breakdown
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Micorza and how does it work?
Micorza is an AI-powered customer insights platform that helps businesses listen, understand, and act on feedback. It collects direct feedback through multilingual voice and survey tools and gathers indirect signals from app reviews, chats, support calls, and more—bringing everything into one unified view. By categorizing insights for different teams and providing recommendations with task assignments, Micorza turns customer voices into clear actions that drive growth.
Read moreSW Score Breakdown
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zoho Survey and how does it work?
Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features.
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User Sentiment
Pleasanton, CA
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Shipright and how does it work?
Shipright is a Feedback software that resolves your user's needs and enhances the customer's experience. The software lets you segment customers, search and capture user feedback on Web with our browser extension. Collaborate with your team members to create notes and roadmaps in the same workspace. It enhances your progress and the context they needed to make decisions and shape better solutions.
Read moreSW Score Breakdown
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Novi Survey and how does it work?
Novi Survey sets itself apart by offering both, hosted online surveys and installable survey software. The web version provides immediate access to the software with the ability to access the surveys anytime and anywhere. On the other hand, the survey software gives users complete control over the tool via user accounts with dedicated privileges and roles. Novi Survey can be used by organisations of all sizes to conduct various survey types. These include surveys related to customer service, satisfaction, employee opinion, student surveys, benchmark, and market research. The tool is also packed with support for multiple languages, 100+ question types, elegant templates, conditional and skip logic, etc. It places emphasis on data privacy by deploying a 256-bit SSL encryption.
Read moreSW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Inquisium and how does it work?
Inquisium's survey software gets you closer to the unique individuals behind the data, so you can create the experiences they have been looking for. Take away the labels. Take away the computers, the tech, the data, and you still have one thing: a person. People are at the heart of every data point gathered and every dollar spent.
SW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyExpression and how does it work?
SurveyExpression is the perfect survey software tool. It offers for free what other survey platform vendors only offer for hundreds of dollars. Build powerful online surveys in minutes with an easy to use survey editor. Survey Expression will help you design smart and beautiful online surveys in our web interface. Advanced features are just a click away.
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Typical Features
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
44% of Survey/ User Feedback Software offer a Free Trial , while 53% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
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NA | 0 |
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75 | 0 |
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93 | 4.3 |
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91 | 4.8 |
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92 | 4.7 |
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77 | 0 |
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95 | 4.5 |
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87 | 4.5 |
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87 | 4.3 |
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81 | 0 |
What is a 360-degree feedback system?
A 360-degree feedback system collects performance input from managers, peers, direct reports, and sometimes clients. The best tools depend on company size and needs. Popular choices include -
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
Analyze feedbacks collected from both structured and unstructured sources in real-time
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
These question patterns are aimed at collecting statistical data from the respondents with accuracy
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
This feature lets you send a custom email invitation for the survey to the respondents
It enables you to directly include your surveys on your own website
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Allows respondents to screen questions and give answer to the relevant questions only
Captures value from your website visitors with targeted, engaging messages
It hides the irrelevant pages or questions based on previous responses.
Includes audio/ video/ images into the survey questionnaires to make it interactive
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
It enables you to run your survey over telephones
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
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