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Best Survey/ User Feedback Software At A Glance
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Cognito Forms and how does it work?
Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you.
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User Sentiment
Columbia, South Carolina
Live Since 2013
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is QuestionPro and how does it work?
A web-based online survey platform that helps small businesses, academics, HR and Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android and iOS smartphones.
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User Sentiment
Beaverton, Oregon
Live Since 2002
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Lightster and how does it work?
Lightster is an innovative product for user-centric teams who want to be sure their projects are nothing short of perfect. With Lightster, these teams can instantly connect with potential users who can easily review and offer valuable feedback on their work. This revolutionary product offers professionals an efficient and creative way to create the best experiences in the most streamlined manner. With just a few clicks, they can get quick access to invaluable information from the prospective users they need to help make a successful product. Through Lightster’s innovative approach, the user-centric team can be sure that the original goals are reached and the ultimate experience is one that impresses all who use it. Lightster makes sure that every team has the resources they need to make their product the best it can be.
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Unsure which SaaS tool fits your needs? Let Clara guide you.
SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyMonkey and how does it work?
One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc.
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User Sentiment
San Mateo, CA
Live Since 1999
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Feedback Lane and how does it work?
Add a feedback widget to your website that's connected to Notion. Manage your feedback where you already manage your business. A super-simple widget for your website that makes it easy for customers to leave feedback without jumping through hoops. Customize the text, colors, and remove the "Powered by" section when you upgrade.
SW Score Breakdown
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FocusVision Decipher and how does it work?
FocusVision Decipher is a comprehensive professional survey and reporting solution. With it, users can immediately run a quick poll in multiple languages covering several countries. The solution, not being limited to prefabricated templates, comes up with essential survey insights that provide important customer information. FocusVision Decipher has an unmatched scale as it tailors survey solutions according to customers’ lifestyles. Also, by delivering surveys to people on the device and time of their choice, the solution gathers actionable feedback that can be widely applied. FocusVision Decipher offers a huge library containing a variety of interactive questions. Brands can also depend on the same to organise survey data through a centralised hub and monitor field progress at the same time. The solution provides an automated sample marketplace which is great for obtaining cost-effective samples. Additionally, to get genuine opinions from customers and make important decisions based on that, FocusVision Decipher presents video open-end questions to customers and captures their video responses simultaneously. Its in-house professional research services programming team is always available to help.
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zurvey.io and how does it work?
Zurvey.io is a professional survey solution that perfectly understands text answers. Has unique language capabilities to understand text data instantly with human-level precision in many languages.
SW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Alchemer and how does it work?
Alchemer is a comprehensive enterprise online survey software enabling companies to design personalized surveys to collect and analyze data. Companies are delivered exceptional data-driven insights to help them take appropriate actions for business growth and improvement. Numerous esteemed companies like Salesforce, Verizon, Adobe, Urban Outfitters, etc. also rely on the services offered by this platform. Alchemy offers an exhaustive set of features to create and publish highly engaging surveys. Companies can collect customer data conveniently with well-crafted surveys that help them hone their product and service delivery. The platform lets companies create responsive surveys instantly with pre-designed or customizable templates, equipped with smart tools. Furthermore, Alchemer automates all processes and lets users streamline the data collected. Beyond this, businesses can identify, access, and manage their audience in an efficient way with this software. Seamless integration with panel providers like Clint and Lucid helps companies improve market research and enhance their overall business plans and sales.
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Survicate and how does it work?
Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers.
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User Sentiment
Warsaw, Poland
Live Since 2013
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is TeamFeedback and how does it work?
TeamFeedback makes taking employee feedback to the next level easy! With this versatile tool, customer have everything that need to get quality feedback that's comprehensive, reliable, and actionable. This 360-degree feedback system helps to collect feedback from all levels of the company, easily syncing it in one convenient spot. Always be on top of employee reviews and performance with this engaging ready-to-use templates, AI-generated reports, quick surveys, and comprehensive analytics. Plus, get personalized tips that help to act on valuable feedback as soon as the customer get it. With TeamFeedback, it's easier than ever to collect and use employee feedback to build the strongest team possible. Get more information today and see for yourself why TeamFeedback is the ideal feedback solution for professional teams!
Read moreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Qualtrics Core XM and how does it work?
Qualtrics Core XM is an online survey platform. Automatically built reports, with the best visualizations selected for each question type. All your data is secure with enterprise-grade security features including data encryption, redundancy, continuous network monitoring, Single Sign On (SSO), and plenty more. Using Qualtrics’ API calls, you can apply your own custom code to automate survey creation and launch without ever touching the survey editor. Quatrics custom programming gives advanced researchers total flexibility at the code level for maximum speed.
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User Sentiment
Seattle, Washington
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Feedbackery and how does it work?
Build a quick feedback mechanism within product and understand what your users think about the product, new features or workflows. Feedbackery makes getting user feedback easy and quick that will help in obtaining optimum results.
SW Score Breakdown
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Pinpoll Tools and how does it work?
Pinpoll Tools helps to Create online votings and quizzes within minutes. Capture valuable user data with forms. Increase ad revenue with ads in polls. Polls and quizzes increase time on site and boost page impressions. Perfect for voting competitions thanks to multiple security features. Suited for larger companies with various roles and multiple departments. Optimized for AMP pages (official Google AMP Vendor).
Read moreSW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is EventSurvey360 and how does it work?
EventSurvey360 is a simple to use platform that helps users create online surveys. The solution makes survey creation easy using the already preset templates and smart designs, this results in enhanced surveys and quizzes that can be integrated with CRM for better experience. In-built Net Promoter Scores helps to understand customers’ reaction to the surveys and the Instant Customer Feedback helps improve customer response rate. Data gathered from the surveys can be analyzed and used to gain insights through its analytical tools. The software takes the customer insights and uses them to help identify key areas that require improvement. The solution serves as a powerful tool for marketing teams that require information from certain target audience. The platform proves to be an effective solution to better engage and understand employees, boost customer satisfaction and stay ahead of competition. EventSurvey360 can be integrated can be integrated with various third party tools to help improve customer interaction relationship.
Read moreSW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Cycle and how does it work?
For professionals looking to streamline their product delivery workflows, Cycle is the solution. With Cycle, customer feedback is integrated into every step of the process, providing a comprehensive platform for organizations to get products out the door quickly and efficiently. From managing feedback to monitoring progress, Cycle eliminates tedious data entry and provides real-time insights that can be used to optimize outcomes. It’s a tool sure to increase productivity and make release processes easier. Try out Cycle today and see just how much the customers organizational efficiency can improve! With Cycle's streamlined product delivery workflows, teams can be sure they are on track for a successful launch each time.
Read moreSW Score Breakdown
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Formbricks and how does it work?
Formbricks is transforming the experience management landscape with its privacy-first XM Suite, built on the largest open-source survey platform in the world. This innovative tool allows businesses to effortlessly gather feedback across websites, apps, and other digital touchpoints, providing deep insights into customer needs. Positioned as the open-source alternative to Qualtrics, Formbricks offers unparalleled flexibility and customization. Organizations can target specific website visitors, embed branded surveys in emails, and research user cohorts within their apps—all while ensuring GDPR compliance. The platform's open-source nature means businesses can easily integrate it into their existing tech stacks and tailor it to their unique requirements. By focusing on user engagement from the start, Formbricks enables companies to capture valuable insights, ask power users for detailed feedback, and understand how integral their services are to their customers. This makes Formbricks not just a tool, but a strategic partner in driving growth and enhancing user experience.
Read moreSW Score Breakdown
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyKing and how does it work?
SurveyKing is the perfect platform for market research, employee engagement, customer satisfaction, or simple form creation. All the best features a survey builder can offer in one easy-to-use package
SW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Sogolytics and how does it work?
Sogolytics software is a secure feedback and experience management platform with one-click reports. The software offers brand experience by designing a survey with logo, personalize the theme, and even customize the URL. Customize survey distribution strategy to engage audience by reaching them via email invitations, websites, SMS, or even offline. Measure engagement, and prioritize people to monitor all critical feedback to automate team workflows. Export reports to Word, Excel, or PowerPoint to analyze and format the results to meet organization’s needs.
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User Sentiment
Herndon, VA
Live Since 2013
What is Simulator and how does it work?
Engage citizens in the deliberative democratic process with Delib’s online government simulator. Ask the public to weigh trade-offs, set priorities and see the real-world impact of difficult choices - just like policymakers do.
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SightMill and how does it work?
SightMill is a comprehensive customer feedback software that brings all the gathered feedbacks under one roof. It offers tools to carry out surveys at different web-properties including emails, websites, SMS, and even events. It’s a GDPR compliant tool that keeps privacy in check while collecting customer feedback with their explicit consent. The software’s USP lies in offering surveys using Net Promoter Score (NPS) methodology. This helps businesses understand the effectiveness of their offerings through a single number. These surveys are pretty valuable, especially after launching a new product, price range, or engagement feature. All customer feedback is visible on the dashboard in real-time, enabling businesses to take quick and accurate actions based on user data. The dashboard is user-friendly and requires very less manual effort. SightMill allows easy integration with many popular tools including WordPress, Zendesk, Salesforce, Slack, and even Zapier, which opens up more possible connections.
Read moreSW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Super Simple Survey and how does it work?
Super Simple Survey has Unlimited features, super simple sharing, and beautiful reporting, all wrapped into the easiest-to-use survey creator available. And all that starts at the free package. Creating your survey the exact way you want it, sending it out via our bulk email tool, or simply sharing or embedding it any way you’d like, is all made incredibly easy on Super Simple Survey. All the answers you want are now only a couple of clicks away.
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Typical Features
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
43% of Survey/ User Feedback Software offer a Free Trial , while 53% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
QuestionPro
|
91 | 4.6 |
Lightster
|
86 | 5 |
SurveyMonkey
|
94 | 1.8 |
Feedback Lane
|
81 | 0 |
FocusVision Decipher
|
76 | 4.4 |
Zurvey.io
|
85 | 0 |
Alchemer
|
89 | 0 |
Survicate
|
92 | 0 |
TeamFeedback
|
77 | 0 |
Qualtrics Core XM
|
86 | 4.5 |
What is a 360-degree feedback system?
A 360-degree feedback system collects performance input from managers, peers, direct reports, and sometimes clients. The best tools depend on company size and needs. Popular choices include -
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
Analyze feedbacks collected from both structured and unstructured sources in real-time
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
These question patterns are aimed at collecting statistical data from the respondents with accuracy
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
This feature lets you send a custom email invitation for the survey to the respondents
It enables you to directly include your surveys on your own website
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Allows respondents to screen questions and give answer to the relevant questions only
Captures value from your website visitors with targeted, engaging messages
It hides the irrelevant pages or questions based on previous responses.
Includes audio/ video/ images into the survey questionnaires to make it interactive
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
It enables you to run your survey over telephones
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
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