MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Best Survey/ User Feedback Software At A Glance
Best for Small Businesses:
TheySaid
Best for Mid-Market:
SurveyMonkey
Best for Enterprise:
Userback
Best Free Software:
Zoho Survey
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Cognito Forms and how does it work?
Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you.
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User Sentiment
Columbia, South Carolina
Live Since 2013
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is TheySaid and how does it work?
Drive exceptional customer value and boost revenue with TheySaid AI. The innovative AI tool meticulously scans the website to generate tailored survey questions that resonate with the audience. Seamlessly embed these AI-powered survey questions anywhere on the site, making it easier than ever to gather vital customer insights. Additionally, Evo, the advanced AI chatbot, automates follow-up communications with customers, ensuring no inquiry or feedback goes unanswered. Delve deep into the responses to uncover valuable insights, results, and actionable items for the business. TheySaid AI not only provides comprehensive summaries of customer feedback but also highlights opportunities for growth and flags any negative signals, empowering to make informed decisions that enhance customer satisfaction and drive business success.
Read moreSW Score Breakdown
TheySaid Pricing
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyMonkey and how does it work?
One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc.
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User Sentiment
San Mateo, CA
Live Since 1999
Unsure which SaaS tool fits your needs? Let Clara guide you.
SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Userback and how does it work?
Userback is a visual feedback and bug reporting platform that helps product, design, and development teams collect feedback with full context. Users and teammates annotate screenshots, record their screen, or submit feedback through a customizable widget. Each report automatically includes console logs, browser details, and session replay data, which cuts the back-and-forth on bug reports. Beyond collection, Userback covers the rest of the feedback loop: surveys (NPS/CSAT), feature request management, prioritization, and two-way integrations with the issue trackers and project tools your team already uses. It’s used for bug reporting, QA and user acceptance testing, client design reviews, and product feedback.
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SW Score Breakdown
User Sentiment
Brisbane, Queensland
Live Since 2018
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Palzin Feedback and how does it work?
Palzin Feedback is a feedback management platform that assists you in creating better goods and products by providing real-time consumer inputs and feedback. It allows you to gather consumer feedback, get insights, and plan your next project accordingly. Nothing will fall through the cracks since everything is in one location. With Palzin Feedback, you can analyze and determine what is most essential and impactful by obtaining real-time user feedback. You can plan future projects and keep stakeholders informed about what's ahead. You can share updates to keep everyone informed about your new features and issue patches. You can collect comments on a dedicated board, either publicly or privately to get an overview of what your clients are thinking, which can aid you in identifying popular concepts. With Palzin Feedback, you can group similar requests together and pin important updates to the top of every post. Additionally, you can see all of the votes and posts on a user's profile and include data such as monthly expenditure, company type, and even custom fields with Palzin Feedback.
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Palzin Feedback Pricing
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zoho Survey and how does it work?
Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features.
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User Sentiment
Pleasanton, CA
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is QuestionScout and how does it work?
QuestionScout is a comprehensive tool that allows businesses to create online forms and surveys within a short time. It allows businesses or individuals to easily collect the data by providing a complete toolkit. Users can build online surveys or forms, personalize the design, configure the integrations, and make it live immediately without writing any code. The main features of the tool include conditional logic, personal surveys, and a varied list of fields for the survey. Businesses can choose from either an interactive conversational format or a traditional format of the survey. The tool analyzes the data collected and displays parameters such as live analytics, response summary, user notifications, and much more. Organizations that have different teams can easily collaborate inside and outside the teams, manage the users, and assign user roles such as administrator, moderator or user to the employees. Users can also assign dedicated permissions to different users. The surveys or forms can also be easily integrated with third-party applications.
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QuestionScout Pricing
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Couchsurvey and how does it work?
Couchsurvey software is a platform used to build surveys with audience opinion, preferences, and more. Create your survey in minutes and share your survey with your customers via chat or email. Analyze the results of your customers via Dashboard and export the data in CSV file format. It works on all your devices. Small and Medium companies make use of the software.
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Couchsurvey Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zurvey.io and how does it work?
Zurvey.io is a professional survey solution that perfectly understands text answers. Has unique language capabilities to understand text data instantly with human-level precision in many languages.
SW Score Breakdown
Zurvey.io Pricing
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Saylo and how does it work?
Saylo transforms user feedback into tangible business growth, making it easy for teams to listen, analyze, and implement impactful solutions. With Saylo, you don’t need to be an expert to customize the widget its well-documented code and intuitive design ensure a seamless experience across all devices, including mobile, tablet, and desktop. Supported by a robust community and sponsors, Saylo ensures that it works perfectly with all modern browsers like Chrome, Firefox, and Safari. By setting up personalized surveys, teams can effortlessly gather and analyze feedback powered by AI. This process helps identify patterns, brainstorm innovative ideas, and continuously iterate for improvement. Harness the power of user feedback to keep your product ahead of the curve with Saylo's user-friendly tools designed to drive innovation and business growth.
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Saylo Pricing
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SightMill and how does it work?
SightMill is a comprehensive customer feedback software that brings all the gathered feedbacks under one roof. It offers tools to carry out surveys at different web-properties including emails, websites, SMS, and even events. It’s a GDPR compliant tool that keeps privacy in check while collecting customer feedback with their explicit consent. The software’s USP lies in offering surveys using Net Promoter Score (NPS) methodology. This helps businesses understand the effectiveness of their offerings through a single number. These surveys are pretty valuable, especially after launching a new product, price range, or engagement feature. All customer feedback is visible on the dashboard in real-time, enabling businesses to take quick and accurate actions based on user data. The dashboard is user-friendly and requires very less manual effort. SightMill allows easy integration with many popular tools including WordPress, Zendesk, Salesforce, Slack, and even Zapier, which opens up more possible connections.
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SightMill Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Orbitrics and how does it work?
Orbitrics is an experience management platform, helping out organisations refine their customer and employee wise experiences based on real-time data-driven decisions. The solution is suitable for businesses of all sizes. It helps users with survey setup, feedback capture, response analysis and acts on data as well. Businesses can utilise the advanced web platforms offred by Orbitrics to generate simple and efficient surveys on the go. They can proceed to collect customer wise feedback through phone, web and tablet. Also, a web-based dashboard made available within the platform helps organisations with an accurate customer-based feedback analysis in an efficient manner. Based on the showcased metrics, admins get to proceed with appropriate decisions in real-time. Organisations related to industries like hotels, market research, restaurants, spa and salon, healthcare etc find out Orbitrics of great use. Other essential features include multi-language support, email reports, net promoter score, deep analytics and offline mode.
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Orbitrics Pricing
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveySparrow and how does it work?
SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like.
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User Sentiment
Palo Alto, California
Live Since 2017
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Novi Survey and how does it work?
Novi Survey sets itself apart by offering both, hosted online surveys and installable survey software. The web version provides immediate access to the software with the ability to access the surveys anytime and anywhere. On the other hand, the survey software gives users complete control over the tool via user accounts with dedicated privileges and roles. Novi Survey can be used by organisations of all sizes to conduct various survey types. These include surveys related to customer service, satisfaction, employee opinion, student surveys, benchmark, and market research. The tool is also packed with support for multiple languages, 100+ question types, elegant templates, conditional and skip logic, etc. It places emphasis on data privacy by deploying a 256-bit SSL encryption.
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Novi Survey Pricing
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Spark Chart and how does it work?
Spark Chart is a handy tool for business consultants who want to dig through customer feedback, ideas, and answers to unearth hidden knowledge about the business verticals of their clients. Users can create and deploy professional surveys such as employee surveys that capture ideas and opinions to improve performance. As a result, they provide 360-degree feedback about how the business leaders of the company are being perceived by the employees. Users can accordingly explore feedback, opinions, and ideas and brainstorm to generate more ideas. With dedicated customer surveys, they can understand the needs of the customers and hear what they want to recommend. Additionally, Spark Chart also includes the feature of capturing the Net Promoter Score to measure the customer loyalty to the brand, company, product or service. At the same time, they can conduct relevant market research to get a deeper understanding of potential customers.
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Spark Chart Pricing
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is AkioSurvey and how does it work?
AkioSurvey is a comprehensive online survey tool. Set the text displayed to the respondents after survey completion or set a web address to which the respondent should be redirected after completion. Optionally use the option to identify your respondents. Move your pages and questions to reach the best look and feel. Improvements of your product or service according to customer’s wishes. By using the option to export individual responses and response summary as XLS, CSV, or PDF file.
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AkioSurvey Pricing
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyStance and how does it work?
SurveyStance is a frictionless customer feedback/survey management portal available in three different segments namely, feedback kiosk, one-click feedback manager with QR codes and an email signature survey manager. With the feedback kiosk, companies can collect real-time feedback from individual clients in the form of emoticons. While the one-click feedback manager with QR code variant helps users scan QR codes as per convenience and start providing feedback on the go. Last but not the least, feedback through email signature surveys can be streamlined by embedding the survey within an email signature of choice. Top-notch organisations like SoFi, City of Memphis, Ford, Baskin Robins, General Mills depend on SurveyStance to get their day to day tasks streamlined. Survey specific information collected over the software is used to serve legitimate business interests, after seeking actual consent from the providers. The use cases go as to manage user accounts, protect services, post testimonials, facilitate account generation and login, forward administrative information and more.
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SurveyStance Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyExpression and how does it work?
SurveyExpression is the perfect survey software tool. It offers for free what other survey platform vendors only offer for hundreds of dollars. Build powerful online surveys in minutes with an easy to use survey editor. Survey Expression will help you design smart and beautiful online surveys in our web interface. Advanced features are just a click away.
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SurveyExpression Pricing
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ThumbsUp and how does it work?
Introducing ThumbsUp – the revolutionary tool that gives customer the power to uncover the hidden value within your business today! With ThumbsUp, it’s easier than ever to get honest, valuable customer feedback. This platform allows to collect user feedback and analyze it to gain essential insights about the business – uncovering patterns and trends that could hold the key to unlocking untapped potential. Every customer opinion is automatically analyzed for important patterns, and this data is presented in an easy-to-understand visual format. And with ThumbsUp, will get powerful analytics that help to get the most out of every customer interaction. It gives an easy-to-use tool that provides a valuable insights into customer preferences – helping to make the best decisions for business.
Read moreSW Score Breakdown
ThumbsUp Pricing
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ModalCast and how does it work?
ModalCast empowers businesses to directly connect with their users by offering a seamless, intuitive feedback widget. This tool enhances user engagement through push notifications, ensuring audiences never miss a vital message or promotion. The platform’s standout customization allows businesses to align the popup with their brand's aesthetic offering a multilingual experience to cater to diverse audiences. Integration is a breeze; with just a small snippet of code, ModalCast works effortlessly across platforms like WordPress, Shopify, Wix, Squarespace, and beyond. Users gain total control over the types of interactions displayed, providing valuable insights into engagement patterns. This data-driven approach enables businesses to make informed decisions about content and promotions. By simplifying the complexity of user interaction management, ModalCast supports businesses in focusing on growth and content creation while fostering a stronger connection with their audience.
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ModalCast Pricing
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Feedback Glow and how does it work?
FeedbackGlow revolutionizes how companies build products by centralizing and organizing feedback. With its intuitive platform, FeedbackGlow eliminates scattered feedback, making it easy for teams to stay organized and focused. Professionals can leverage centralized feedback collection to gain valuable user insights, enabling deep analysis for better decision-making. By integrating user voting, FeedbackGlow empowers businesses to prioritize features that matter most to their audience, fostering a product that truly resonates with users. The platform's transparent public roadmap and change logs inform users of future developments and updates, ensuring clear communication and trust. Instant notifications for bug reports mean critical issues are swiftly addressed, maintaining product reliability. Continuous feedback collection through surveys enriches user satisfaction data, guiding ongoing enhancements. FeedbackGlow's user feedback software simplifies feedback management and positions companies as responsive and attentive to user needs, ultimately leading to products that customers love.
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Feedback Glow Pricing
Typical Features
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
44% of Survey/ User Feedback Software offer a Free Trial , while 53% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
TheySaid
|
87 | 0 |
SurveyMonkey
|
98 | 1.8 |
Userback
|
87 | 0 |
Palzin Feedback
|
81 | 0 |
Zoho Survey
|
91 | 4.6 |
QuestionScout
|
83 | 4.7 |
Couchsurvey
|
86 | 0 |
Zurvey.io
|
85 | 0 |
Saylo
|
79 | 0 |
SightMill
|
80 | 4.8 |
What is a 360-degree feedback system?
A 360-degree feedback system collects performance input from managers, peers, direct reports, and sometimes clients. The best tools depend on company size and needs. Popular choices include -
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
Analyze feedbacks collected from both structured and unstructured sources in real-time
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
These question patterns are aimed at collecting statistical data from the respondents with accuracy
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
This feature lets you send a custom email invitation for the survey to the respondents
It enables you to directly include your surveys on your own website
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Allows respondents to screen questions and give answer to the relevant questions only
It hides the irrelevant pages or questions based on previous responses.
Captures value from your website visitors with targeted, engaging messages
Includes audio/ video/ images into the survey questionnaires to make it interactive
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
It enables you to run your survey over telephones
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]
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