Browse Software
List Your Product
Loading...
Showing 1 - 20 of 60 Products
SAP Customer Experience logo

SAP Customer Experience

The advanced customer relationship and experience management platform Write a Review
Visit Website

SAP Customer Experience is a customer relationship and experience management solution that enables you to understand your clients and provide hyper-personalized experiences for them. It helps businesses increase their revenue and income while attracting and retaining customers. With SAP Customer Experience, you can recognize and anticipate your client’s wants. It assists you in automating regular processes, strengthening customer relationships, and achieving more with less. You get industry-specific procedures, built-in compliance, and best practices gleaned from decades of experience working with businesses all over the world. The platform offers a single customer profile derived from all business data sources that provides unique insights to help you better serve your customers. You can act on consumer information and provide hyper-personalized experiences to keep your customers engaged. With SAP solutions, you can send the appropriate message at the right time and in the right place to increase consumer engagement and motivate customers to take action. Additionally, you can offer a fast and easy purchasing experience, make items available for a smooth pickup, and schedule service visits with this platform.

Read more
Cisco Webex Experience Management logo

Cisco Webex Experience Management

Take customer experience to new heights 4.3 Based on 27 Ratings
Visit Website

Cisco Webex Experience Management (formerly CloudCherry) used to improve employee and customer experiences and gain greater insight throughout customer journeys throughout all touchpoints. Make informed decisions on how to improve employee and customer experiences that will create positive business outcomes. Understand the full customer journey by breaking down data silos from business applications and bringing all the data about the customers into meaningful human stories. Empower contact center agents with full visibility of customer feedback, metrics, and previous customer journey experiences. Get access to boardroom-ready, one-page financial analysis to obtain executive buy-in and budget approval for customer experience initiatives.

Read more
Qualtrics Customer Experience logo

Qualtrics Customer Experience

Turn customers into fanatics 4.3 Based on 339 Ratings
Visit Website

Qualtrics customer experience is a customer experience management platform helping world’s top B2B organizations, designed to be scalable and sustainable, CustomerXM helps you drive action throughout the organization. With 27 channels and 128 data sources all feeding into one platform, lets you capture real-time feedback from customers. The platform lets you go beyond measurement and take the actions that will generate real business value.It tells you exactly how to retain customers- with this platform you can uncover trends, patterns, and key drivers of customer loyalty with iQ, the platform’s predictive intelligent engine; access prescriptive insights instantly so you can focus on the areas that will maximize impact. It automatically sends recommended actions to the right teams so they can take steps that will improve customer satisfaction, spending, and loyalty. Customer issues are resolved faster to reduce churn; lets them post their experience on any social and then gather that information to address the issues faced by them. The drag and drop integrations automatically trigger actions in ticketing systems, messaging apps, and more to create a single system of action that puts the customer at the heart of the organisation.

Read more
Upland Rant & Rave logo

Upland Rant & Rave

Customer experience software for reliability 5 Based on 1 Ratings
Visit Website

Capture customer and employee feedback in the moment to drive positive change throughout organization. Uncover valuable insights by collecting feedback across the customer journey. Understand the emotion within each piece of feedback using a sentiment engine that turns verbatim into insights.

Read more
QuestionPro CX logo

QuestionPro CX

Create a unique customer experience Based on 1 Ratings
Visit Website

Create strategies to continually meet the ever-evolving customer experience. Share insights with employees and frontline managers to design an exceptional customer experience. With QuestionPro CX software, can close the feedback loop using a ticketing system. This ticketing system can reduce the churn rate and eventually convert detractors into promoters.

Read more
Medallia Agent Connect logo

Medallia Agent Connect

A Powerful Tool for Remote and In-House Contact Center Teams Write a Review
Visit Website

In today's fast-paced business world, customer service agents are expected to handle unexpected situations with ease and deliver exceptional customer experiences. Medallia Agent Connect is designed to keep remote and in-house contact center teams engaged, connected, and on top of their game. With role-specific dashboards, transparent feedback mechanisms, and personalized coaching, agents can stay motivated and continuously improve their performance. Inevitably, negative feedback will occur from time to time. But with Medallia Agent Connect, agents are given the opportunity to self-correct and proactively seek assistance. What sets Medallia Agent Connect apart is its real-time transparency. Through this powerful tool, team leaders can capture customer feedback on agent performance after every service interaction. With higher-than-average response rates and real-time feedback streams, leaders can easily identify and act on meaningful coaching opportunities with their agents. This results in more actionable business insights and more time for leaders to focus on 1:1 personalized feedback, ultimately leading to better agent and customer experiences. Medallia Agent Connect is compatible with popular platforms such as Intercom, Gladly, Zendesk, and many more. This makes it easy for businesses to integrate this tool into their existing systems and processes without any hassle.

Read more
Medallia Experience Cloud logo

Medallia Experience Cloud

Impactful customer insights delivered effortlessly 4.5 Based on 95 Ratings
Visit Website

Medallia Experience Cloud is a highly sought-after SaaS platform that fuses customer experience data with machine learning to increase customer engagement rates in real-time. It delivers expertly crafted services that are widely trusted by prominent companies like Benefit Cosmetics, Sephora, Canadian Automobile Association, Hilton, Walmart, etc. Brands can also depend on the platform to draw essential information from direct and indirect customer feedback and create exceptional business services. This platform provides an AI-powered experience management facility that detects patterns, anticipates needs, predicts behaviour and drives high-quality customer experience through a single dashboard. Also, it facilitates real-time sync between workforce hierarchies through seamless integration with multiple CRM, ERP, or HCM systems. Beyond this, Medallia Experience Cloud is also compatible with CCPA and GDPR security standards along with other privacy laws. Thus providing seamless business process management and accurate data access controls. DPA metrics included within the same comes equipped with European Commission's model clauses.

Read more
Reputation logo

Reputation

Harness Consumer Feedback Write a Review
Visit Website

Transform feedback from surveys, reviews, likes, listings, comments and clicks into competitive advantage. Create, request, track, analyze, and operationalize feedback from traditional, conversational and website surveys all from one platform. Understand brand’s perception by centrally monitoring, requesting, and responding to reviews while leveraging Review Booster to skyrocket review volume. Ensure brand consistency across all locations while boosting in-store foot traffic, site visit, search rankings, and local SEO.

Read more
SMG - Service Management Group logo

SMG - Service Management Group

Digital Experience Management 4.8 Based on 14 Ratings
Visit Website

Rapidly shifting behaviors have fast-tracked a new customer experience where digital experience management is part of almost every customer journey with the brand. Through a combination of active and passive engagement methods, they help user demystify customer intent and improve conversion, customer satisfaction, + brand loyalty. This always-on option lets customers react as they encounter issues, wish to provide feedback, or generally need assistance giving insight into the customer experience at the moment they are willing to voice their thoughts.

Read more
Confirmit logo

Confirmit

Customer, Product & Employee Experience Software Solutions | Confirmit | Confirmit Write a Review
Visit Website

Confirmit is the world's leading SaaS vendor for multi-channel Customer Experience, Employee Experience, and Market Research solutions. We provide self-service technology that lets you unlock powerful insights and tell captivating stories that fuel action. Confirmit provides an open API and expansive data collection capabilities.

Read more
Customerville logo

Customerville

Customer Experience Management Write a Review
Visit Website

Elevate the quality of your feedback and listening across the customer journey. Unlock insights by blending technology, design and behavioral science principles into design-driven experience-led surveys, feedback and reports with IFS Customerville. Drive engaging, branded interactions from survey invitation to survey completion. Provide a rich experience through highly visual, story-driven surveys with conversational context to make questions more personalized, appealing and easier to complete.

Read more
Skeepers CX Management logo

Skeepers CX Management

Solutions to grow people-smart brands Write a Review
Visit Website

The Skeepers group has grown and risen to become the European champion of customer engagement. The group's various solutions enable brands to unlock value from each of their consumer interactions across the entire customer experience cycle: customer reviews, influencer marketing, video content, live shopping, feedback analysis, customer journey management until marketing campaigns activation.

Read more
OpinionLab logo

OpinionLab

Verint: Customer Engagement Leaders 3.9 Based on 14 Ratings
Visit Website

Verint is a global leader in Actionable Intelligence®. Customer Experience experts in Automation, AI, and Cloud. Security and Intelligence mining software

Read more
AnyRoad logo

AnyRoad

Make every experience count Write a Review
Visit Website

Create live, virtual and hybrid experiences and build lasting relationships with customers. At scale. Unite workflows and programs, cross-team and cross-function. Unlock the power of scaling efficient, effective experiential marketing. Eliminate marketing guesswork. Transform branded experiences into data and actionable insights at every step of your customer journey. Easily analyze ROI and meaningfully grow your business. Empower teams to channel creativity into driving measurable results.

Read more
AskNicely logo

AskNicely

Build your culture on continuous customer feedback 4.7 Based on 826 Ratings
Visit Website

AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. It creates a culture of continuous feedback. Automatically collect feedback from every customer at any point in the customer journey on any channel (email, web, SMS). Empower every team member with the feedback they need to make every experience great. Automate customer reviews, referrals, and retention. Use workflows to automate acts of advocacy like online reviews and case studies. Boost retention by automating follow up with at-risk accounts.

Read more
Critizr logo

Critizr

Enable your front-line staff to improve the local customer experience, every day 5 Based on 2 Ratings
Visit Website

Critizr is a technology company that uses customer feedback to help companies build better customer experiences. We provide a solution that enables millions of feedback interactions every month with any store manager in Europe. Critizr has deployments in over 30 countries, we are rapidly becoming the global customer experience leader.

Read more
Wootric Customer Experience logo

Wootric Customer Experience

Customer Experience Management Software | Wootric 4.8 Based on 245 Ratings
Visit Website

Wootric uses customizable Net Promoter Score (NPS), CSAT and Customer Effort Score (CES) microsurveys in any channel. AI-driven text & sentiment analytics deliver insight from qualitative responses at scale. Break down silos and get a holistic view of your customer when you see all of your VoC data into one platform -- analyze NPS data alongside AppStore reviews.

Read more
HappyOrNot Ltd logo

HappyOrNot Ltd

Customer Satisfaction Surveys & Employee Happiness | HappyOrNot 4.8 Based on 2 Ratings
Visit Website

Improve your bottom line and get more happy and loyal customers and employees with customer and employee satisfaction surveys and insights from HappyOrNot.

Read more
LiaCX Customer Experience Management Software logo

LiaCX Customer Experience Management Software

Business Intelligence Software | LiaCX® | Intouch Insight 4.5 Based on 1 Ratings
Visit Website

LiaCX® is your all in one Business Intelligence Platform. Import, track, analyze and export data from all your customer experience programs.

Read more
CustomerSure logo

CustomerSure

Customer Feedback Software Software Platform for Real-Time Customer Feedback CustomerSure 3.5 Based on 1 Ratings
Visit Website

Measure and improve customer satisfaction. Get expert advice on how to track and improve your Net Promoter Score and other satisfaction metrics.

Read more

Articles on Experience Management Software

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed