About Centiment

Centiment is a complete online survey management platform connecting market researchers with survey respondents alike. This research platform enables enterprises and academics to build engaging surveys and reach out to a targeted audience, facilitating accurate data collection. Top companies like Lyft, Instacart, Harvard University, Walmart, etc. rely widely upon the services delivered by Centiment. This platform delivers expert features for profiling and managing respondents, helping researchers reach audiences of all types. With an audience panel, users can easily reach consumers and B2B respondents across more than 100 countries. The platform also offers seamless integration facilities with external survey tools, besides offering a variety of smart built-in tools. Also, a wide variety of research services provided by the same help users draft and analyze survey wise data in an efficient manner. Beyond this, Centiment users can define their customer persona with specific parameters to receive highly streamlined data. Also, businesses can leverage the detailed analytics provided by the platform to get a clear overview of preferences possessed by individual buyers. They can even use the data to create product-based prototypes and services, besides assessing customer-wise responses and behavior.

Pricing

Free Trial Not Available
Centiment Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%
Reviews

76%
Momentum

60%
Popularity

72%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours, Online

Centiment Awards

# 19 Highly Rated Survey/ User Feedback Software
Q3 2021

Centiment Features

Show Feature Explanation

Show Missing Features

Survey/ User Feedback Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Embeddable Survey

It enables you to directly include your surveys on your own website

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Phone Survey

It enables you to run your survey over telephones

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Centiment Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Audience Panel Custom

For 500 Responses

General US population : $1.25 per Response

2,000 responses
Survey Length : 10 questions / 2 minutes

Employed UK residents : $3.75 per Response

500 responses
Survey Length : 45 questions / 9 minutes

IT decision makers : $8 per Response

300 responses
Survey Length : 30 questions / 6 minutes

Features

Find Audiences
Create Survey
Data Collection

Survey Tool Free

Beta

Features

Customer feedback
Employee engagement
Survey Templates
Generate leads from your website

Research Service Custom

Features

Planning & design
Collect responses
Analyze data

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 16/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Centiment Pricing.

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Centiment Reviews

User Rating

5/5 (Based on 155 Ratings)

Ratings Distribution

Excellent
98.1%
Very Good
1.9%
Average
0%
Poor
0%
Terrible
0%

Do You Use Centiment?

Write a Review

Review Summary

Centiment garners positive feedback from users for its comprehensive social media monitoring capabilities, user-friendly interface, and detailed reporting. The platform efficiently tracks brand mentions, analyzes sentiment, and provides actionable insights, enabling businesses to enhance their social media strategies. Users appreciate the customizable dashboards, which allow for tailored monitoring of relevant metrics. Additionally, Centiment's responsive customer support is praised for its promptness and helpfulness. However, some users have reported occasional technical glitches and limitations in the sentiment analysis accuracy. Overall, Centiment is a well-received social media monitoring tool valued for its robust features and user-centric design.

Pros

Provides actionable insights for better decisionmaking and improved customer satisfaction.
Offers comprehensive comparisons of various SaaS products to aid in informed selections.