Best Survey/ User Feedback Software At A Glance
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyMonkey and how does it work?
One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc.
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User Sentiment
San Mateo, CA
Live Since 1999
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Alchemer and how does it work?
Alchemer is a comprehensive enterprise online survey software enabling companies to design personalized surveys to collect and analyze data. Companies are delivered exceptional data-driven insights to help them take appropriate actions for business growth and improvement. Numerous esteemed companies like Salesforce, Verizon, Adobe, Urban Outfitters, etc. also rely on the services offered by this platform. Alchemy offers an exhaustive set of features to create and publish highly engaging surveys. Companies can collect customer data conveniently with well-crafted surveys that help them hone their product and service delivery. The platform lets companies create responsive surveys instantly with pre-designed or customizable templates, equipped with smart tools. Furthermore, Alchemer automates all processes and lets users streamline the data collected. Beyond this, businesses can identify, access, and manage their audience in an efficient way with this software. Seamless integration with panel providers like Clint and Lucid helps companies improve market research and enhance their overall business plans and sales.
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SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is QuickTapSurvey and how does it work?
QuickTapSurvey is a flexible survey solution that lets you create, customize and launch surveys and data collection campaigns effectively. It is best suited for the businesses that depend on tablets and smartphones to collect data in person. It has an intuitive interface that provides full-fledged data coverage, that too without any internet connection. Moreover, you can easily design surveys on your own and collect every type of data from anywhere. Its real-time reports provide valuable insights based on which you can make essential business decisions. QuickTapSurvey can be really helpful for trade shows, market research, customer feedback, intercept marketing and in-person lead capture.
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FeedBear and how does it work?
Feedbear is a tool that helps you get feedback from your users so you can better understand what they like and don’t like so you can improve your product, gain their trust, and build better relationships with customers. All the feedback users provide is integrated into a central dashboard. You can connect multiple apps into this dashboard so you can bring together all the feedback you have from different sources into one place. Feedbear also provides the ability for customers to vote on their favorite ideas with a simple thumbs up or down. This helps you prioritize which pieces of feedback or new features you should work on. Using Feedbear, you can also let customers who have submitted feedback know the status of it: whether you plan to work on it, whether you have started working on it or not, and whether you’ve completed it.
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is EventSurvey360 and how does it work?
EventSurvey360 is a simple to use platform that helps users create online surveys. The solution makes survey creation easy using the already preset templates and smart designs, this results in enhanced surveys and quizzes that can be integrated with CRM for better experience. In-built Net Promoter Scores helps to understand customers’ reaction to the surveys and the Instant Customer Feedback helps improve customer response rate. Data gathered from the surveys can be analyzed and used to gain insights through its analytical tools. The software takes the customer insights and uses them to help identify key areas that require improvement. The solution serves as a powerful tool for marketing teams that require information from certain target audience. The platform proves to be an effective solution to better engage and understand employees, boost customer satisfaction and stay ahead of competition. EventSurvey360 can be integrated can be integrated with various third party tools to help improve customer interaction relationship.
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ResponseSuite and how does it work?
ResponseSuite is a Survey platform used to get customers engaged and build brand loyalty. The software offers Smart Page Redirects to sends people to different pages depending on their survey answers. Collect survey responses, generate reports, analyze your data and share real-time results. The software integrates with Email marketing and CRM to segment and increases conversion rates. Marketers, Agencies make use of the software.
Read moreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is LimeSurvey and how does it work?
An open source tool, LimeSurvey is ideal for running online surveys of any nature, size, or complexity. Whether you are putting forth a simple questionnaire or creating a survey with advanced assessment capabilities, this transparently developed open source tool with an inbuilt template editor has you covered. Features like expression manager and advanced scripting abilities have been included to help you build surveys of a more complex nature. The possibilities of creating professional surveys using the LimeSurvey interface are endless. In the rare event that the feature you are looking for is missing, LimeSurvey also offers tailored solutions to cater to your specific needs.
Read moreSW Score Breakdown
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is feedbacket and how does it work?
Feedbacket offers users a solution to collect visitor feedback in a new way. Visitors and customers can take screenshots of sections of the website and add text to it and submit it as feedback. It's also possible for the visitors to black out certain sections of the page. To install it, users need to embed the code from the tool's website in their own code's body section. Users need to add their email address to the code. Feedbacket button appears on the user website and can be used by visitors and customers. Users receive visitor feedback and screenshots directly into their mailbox. The code only works on desktop views and doesn't support mobile views yet. Users can also choose to customize the widget, edit the text and change its behaviour according to their requirements. A WordPress plugin and a Shopify app are coming soon.
Read moreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Survmetrics and how does it work?
Survmetrics is a Survey tool platform to create interactive surveys on any device. The software offers a solution to embed videos and 40 plus different types of questions to optimize survey experience. Small, Medium and Large companies make use of the software.
SW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Nicereply and how does it work?
Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use.
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User Sentiment
Bratislava, Slovakia
Live Since 2012
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Talktroop and how does it work?
Talktroop is a platform for records and views complaints/feedback from your customers to optimize your business. The software stores all your customer responses in one place. The software integrates with an API to retrieve complaints/feedback. Small, Medium and Large companies make use of the software.
SW Score Breakdown
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Survais and how does it work?
Survais is a survey tool that is designed to collect valuable insights in a non-intrusive manner. Users can directly get more leads from their websites and quickly gather user opinions. They can also capture more leads directly from their website and educate users on their offerings. Website traffic can also be boosted by utilizing the most relevant CTAs. And with the help of dedicated feedback, users can also find weak points in their website designs. With gamified surveys, the engagement level of visitors can be boosted for seamless interactions. Survais includes a range of different slides in which surveys can be posted. This includes a standard slide with multiple-choice questions and an email slide that can collect leads to grow your mailing list. With the Feedback Slide, users can seamlessly capture more slides and use them as bug reporters. Other slides include Info slides, CTA slides, and Social slides.
Read moreSW Score Breakdown
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FlexMR InsightHub and how does it work?
InsightHub is a comprehensive research solution designed to help streamline, scale, and supercharge operations. The platform provides access to a robust set of data collection, analysis, and activation tools. Bring focus groups, surveys, communities, and qualitative research together into a single platform with an expansive, flexible database that powers complete insight programs. InsightHub supports 60+ languages and a range of sample sources. Participants can be drawn from the database, third-party panels, uploaded files, or open survey links. It can run unlimited concurrent projects, can be fully branded, and is available across devices. Additionally, as a single space that unifies quality member, researcher, and stakeholder experiences – InsightHub enables new, agile ways of developing. The platform further promotes a diverse array of features that drive member engagement. InsightHub database holds information on all platform members. It supports custom fields and segmentations. Forums, leaderboards, a space to blog, and peer-to-peer messaging encourage participant interaction. Users can create custom homepages, project pages, and login/signup pages using widgets or CSS. Quick multiple choice and open text polls help gather quick responses to urgent questions. And this all takes place in a fully secure environment developed by FlexMR – holders of both the ISO 27001 and Cyber Essentials Plus information security certifications.
Read moreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is UserVoice and how does it work?
UserVoice is a smart feedback collection platform that enables the users to collect customer feedbacks and acquire actionable insights for product development. It assists the users in measuring trends and tracking customer satisfaction in order to optimize and enhance their business’s growth. UserVoice is an advanced solution for feedback management by customers that users can put to good use for improving the online reputation of their brand or business. It enables you to track your status and manage your entire workflow- all under a single customizable dashboard. It further allows connecting of your roadmaps for measuring the progress of your project. It offers tools for segmentation, and survey management as well. It is a smart platform that can be integrated with multiple other platforms like Zapier, Salesforce, and more to further automate your workflow. It offers an easy to use interface and some customizable options that makes it a perfect fit for all types of enterprises ranging from small to medium to large. The platforms offers a free trial to assist its users in understanding its features before buying its premium. It also offers a good number of premium plan options to its users to choose from.
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User Sentiment
San Francisco, CA - 94111
Live Since 2007
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is BlockSurvey and how does it work?
BlockSurvey is a platform focused on privacy that enables its users to conduct surveys, polls, and forms with complete privacy, security, and anonymity. The software provides end to end encryption of user’s data so that only users can see their data. There are zero trackers, and the software keeps the users anonymous to the data collectors. Users can maintain their anonymity while answering and sharing the answers through the software. The data of the users is an end to end encrypted hence keeping the data safe and secure and allowing only the user to access the data. BlockSurvey provides its users with a modern design system to make the survey design and taking more enjoyable. The software is equipped with advanced analytics that enables its users to gather insights in zero time. End to end data encryption prevents data breaches, leaks, harvesting, and trust issues. The software uses Blockstack’s Blockchain for Decentralized Identity or Account and Data Store which enables complete ownership of data and identity on BlockSurvey.
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User Sentiment
Bangalore, India
Live Since 2020
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zurvey.io and how does it work?
Zurvey.io is a professional survey solution that perfectly understands text answers. Has unique language capabilities to understand text data instantly with human-level precision in many languages.
SW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Porsline and how does it work?
Porsline helps you collect & analyze data of key touchpoints easily and understand critical satisfaction & loyalty drivers. Porsline helps you make the decision based on market need & analysis. Porsline helps you manage employee experience & turn them into organization ambassadors. Porsline helps students & professors create surveys easily, collect data rapidly and analyze real-time. Add any type of question and set properties for each one. Add logic to determine which question to show based on responses and determine how to calculate points of question or response. Pipe answers or score of one question in other ones. Show customized thank you pages based on responses, scores or hidden fields and mobile, tablet-friendly form & survey.
Read moreSW Score Breakdown
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Informizely and how does it work?
Informizely is a survey platform for customer feedback. Find out why visitors are leaving and reduce site abandonment by showing a pop-up (or slide-in) survey at the moment a visitor is leaving your website and get valuable and actionable insights to further improve that page, your site, or your service. Allow visitors to share ideas, issues, and appreciation at any moment. Show as many questions and other items on a survey page as you like, and add as many pages to a survey as you want.
Read moreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Crowdsignal and how does it work?
Crowdsignal is an intuitive survey tool that helps businesses create flexible and customised surveys as per convenience. It can also be used to create polls, forms and quizzes with 14 questions, including multiple-choice, Likert scales and free type. The tool allows users to customise the feel and look of individual surveys and polls besides creating brand-wise logos and colours in an inefficient manner. There are a variety of pre-made themes that companies can use or build a new one from scratch. Businesses can use their own URL to share their surveys or quizzes and watch their results in real-time. Moreover, they can also use filters to analyse essential data and view where their responses are coming from. The results can be exported to other people in PDF, Excel, CSV, XML or Google Docs formats. Crowdsignal provides Captcha, IP, password and Email protections in order to prevent automated bots from filling out the answers in the feedback.
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The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
44% of Survey/ User Feedback Software offer a Free Trial , while 53% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
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98 | 1.8 |
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78 | 4.3 |
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93 | 0 |
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90 | 0 |
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76 | 0 |
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81 | 4.2 |
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87 | 0 |
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92 | 4.5 |
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80 | 0 |
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88 | 0 |
What is a 360-degree feedback system?
A 360-degree feedback system collects performance input from managers, peers, direct reports, and sometimes clients. The best tools depend on company size and needs. Popular choices include -
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
It hides the irrelevant pages or questions based on previous responses.
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Includes audio/ video/ images into the survey questionnaires to make it interactive
Captures value from your website visitors with targeted, engaging messages
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Allows respondents to screen questions and give answer to the relevant questions only
It enables you to run your survey over telephones
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
These question patterns are aimed at collecting statistical data from the respondents with accuracy
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
It enables you to directly include your surveys on your own website
This feature lets you send a custom email invitation for the survey to the respondents
Analyze feedbacks collected from both structured and unstructured sources in real-time
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
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