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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HubSpot CRM logo
CRM Software

2.9 864 user ratings

View Details

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Intercom logo
Live Chat Software

4.5 3,861 user ratings

View Details

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Customerly logo
Live Chat Software

4.5 17 user ratings

View Details

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hubspot Marketing Hub logo
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Overview

Description A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. Read more Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be able to qualify, route, and convert any leads faster, which will ultimately lead to a sale and improve your lead generation process. To engage customers, Intercom helps you send more targeted and tailored emails , as well as in-app messages and push notifications, with the aim of turning more people who sign up to your marketing lists into customers, who buy your product, and become a loyal customer. Read more Customarily is a customer lifecycle software explicitly built to help client-facing businesses to manage their relationship with customers. This tool offers support, collects feedback, and automates processes, such as requesting routing and email marketing. Customarily is a very useful tool that assists businesses to increase sales, revenue, and customer relationships through live chat software that provides the support of video calls, knowledge base, typing reviews, and surveys. Customarily software manages the businesses and the entire customer lifecycle by creating and prospering relationships with customers. This all-in-one software offers models for customer intelligence marketing survey and CRM; all these models are completely incorporated to offer streamlined Customer Management workflows. Customerly will prove to be an effective tool for businesses as it helps them segment customers within customerly tools to send automated surveys or messages or deliver targeted marketing campaigns. Moreover, the customary offers tools to design newsletters and build email templates and campaigns that can be analyzed regarding click and open rates. Customarily offers top-class support for businesses offering basic, pro, and enterprise pricing strategies for solopreneurs and enterprises. Read more Hubspot Marketing Hub is a multi-functional marketing solution that provides a vast range of smart tools and features to its users to enhance their growth chart. It provides tools to publish blog posts, manage CRM or Salesforce, connect with the audience, create and organize teams, and enhance the visibility of your brand on the web for a better success rate. It is an all-in-one marketing software that assists you in establishing your brand as an authority by enabling you to publish blog posts easily and effectively. It aims at improving your brand visibility so that you can be found online easily and therefore, drive more traffic. You can automatically organize and record your customer interactions and connect with Salesforce or HubSpot CRM. Users can create teams of hierarchical orders in order to align the usage of HubSpot account with the team’s structure. It additionally enables lead scoring, ROI tracking, channel management, and campaign segmentation. Read more
Pricing Options
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $59.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $24.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    80%
  • Momentum
    68%
  • Popularity
    68%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    88%
  • Momentum
    68%
  • Popularity
    97%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    70%
  • Momentum
    64%
  • Popularity
    82%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    79%
  • Momentum
    71%
  • Popularity
    69%
SaaSworthy Awards # 4 Highly Rated # 19 Fastest Growing # 2 Most Worthy # 3 Highly Rated # 20 Most Popular # 13 Most Popular # 18 Fastest Growing

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
2.9/5 864 user ratings
4.5/5 3,861 user ratings
4.5/5 17 user ratings
4.6/5 591 user ratings
Rating Distribution
  • Excellent

    34.6%
  • Very Good

    12.4%
  • Average

    3.7%
  • Poor

    6.1%
  • Terrible

    43.2%
  • Excellent

    64.3%
  • Very Good

    27.7%
  • Average

    5.9%
  • Poor

    1.2%
  • Terrible

    1%
  • Excellent

    76.5%
  • Very Good

    11.8%
  • Average

    5.9%
  • Poor

    0%
  • Terrible

    5.9%
  • Excellent

    65%
  • Very Good

    28.9%
  • Average

    4.9%
  • Poor

    0.8%
  • Terrible

    0.3%
User Sentiments

    User Friendly Interface, Extensive Integrations, Email Tracking, Task Management

    High Pricing, Limited Customization, Occasional Software Glitches, Complex Workflows

    User-Friendly Interface, Extensive Integrations, Comprehensive Customer Support, Robust Chat Functionality

    Confusing Pricing Model, Mobile App Functionality, Limited Email Features, Sluggish Performance

    Not Available

    Ease of Use, Workflow Automation, Extensive Integrations, Comprehensive Reporting

    High Pricing, Limited Social Media Functionality, Limited Landing Page Customization, Steep Learning Curve

Review Summary

HubSpot Sales Hub is lauded for its user-friendliness, seamless integration with other HubSpot tools, and effective lead management capabilities. Users appreciate its intuitive interface, personalized email sequences, and robust analytics. However, some drawbacks include a steep learning curve, limited reporting options in lower tiers, and occasional glitches. While HubSpot Sales Hub offers a powerful solution for streamlining sales processes and driving growth, it's essential to consider the pricing structure and ensure compatibility with your business needs before committing.

Intercom is a popular customer engagement platform praised for its user-friendly interface, customization options, and effective lead generation capabilities. Customers appreciate its live chat feature, which allows for quick and personalized responses. Additionally, Intercom's automation tools help streamline communication and improve efficiency. However, some users mention occasional glitches or limitations in customization and reporting capabilities. Overall, Intercom is a solid choice for businesses looking for a comprehensive customer engagement solution.

Not Available

Users widely commend HubSpot Marketing for its user-friendly interface, comprehensive features, and effective lead generation capabilities. Many reviewers highlight the ease of use, even for those new to marketing automation. They also appreciate the wide range of features, including email marketing, social media management, and analytics, which allow them to manage all their marketing activities in one place. Furthermore, users emphasize the effectiveness of the platform in generating leads and increasing conversions, which has significantly contributed to their business growth.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $59.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $24.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Free Tools Free

Starter Customer Platform $9.00 $15.00 per user / month

Smart CRM Professional $40.00 $50.00 per month

Sales Hub Enterprise $75.00 $75.00 per month

Conversational Marketing (Business) Custom

Conversational Customer engagement (Business) Custom

Conversational Support (Business) Custom

Start (Small Business) $59.00 $59.00 per month

Grow (Small Businesses) $119.00 $119.00 per month

Basic Free

Startup $24.00 $29.00 per month

Pro $79.00 $87.00 per month

Enterprise $129.00 $159.00 per month

Free Tools Free

Marketing Hub Starter $15.00 $20.00 per month

Starter Customer Platform $15.00 $20.00 per month

Marketing Hub Professional $800.00 $890.00 per month

Marketing Hub Enterprise $3,600.00 $3,600.00 per month

 
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Screenshots & Videos

Screenshots Marketing Email
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Ourbound Customer service software with live chat Marketing Hub Starter
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Cambridge, Massachusetts Founded in: 2006 Located in: San Francisco, California Located in: Dublin, Ireland Founded in: 2017 Located in: Cambridge, Massachusetts Founded in: 2006
Contact Details

+1 888 482 7768

https://www.hubspot.com/products/crm

Not available

https://www.intercom.com/

Not available

https://www.customerly.io/

+1 888-482-7768

https://www.hubspot.com/products/marketing

Social Media Handles

Not available

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