TruChat

About TruChat

TruChat is a live chat software that leverages advanced technologies such as Natural Language Processing to drive engaging customer conversations. It enables users to easily build multichannel conversational marketing chatbots for any industry. All this and more makes it relevant for designers, developers, programmers, software companies, and digital agencies. Users can seamlessly control conversations across every major messaging platform, app, or website through a single and centralized dashboard. Natural language processing enables users to drive intuitive and natural conversations. Chatbots can even create automated help desk support tickets that can then be easily managed through the dashboard or mobile app. Features like full-page chats can also be used to build landing pages and let users directly increase conversions. The chats can also be intelligently transferred to live agents at relevant moments in conversations. And with advanced chatbot analytics, users can understand performance results and tweak the chatbots for further optimization.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $30.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

68%
Momentum

61%
Popularity

71%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

Medium Business
Small Business
Freelancers
Individuals

API Support

NA

Modes of Support

Business Hours, Online

TruChat Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

TruChat Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

TruCHAT Free

Features

Chatbot Builder
Live Chat with Routing
Mobile App
200 Conversations
Unlimited ChatBots
Unlimited Live Agent Seats
Free Chatbot Templates
Unlimited NLP Intents
Unlimited Domains
Unlimited Leads

TruCHAT Pro $30.00 $30.00 per month

Features

Includes features of TruCHAT plan, plus
200 Conversations per Month

More Conversations :

500 Additional Conversations per Month = $25.00

Based upon the Number of Conversations per Month, the pricing plan varies. For a massive amounts of power and bandwidth, contact the vendor.

TruCHAT Developer

Partner Membership Required

Features

Includes features of TruCHAT Pro plan, plus
Partner Program Details

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 19/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about TruChat Pricing