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About TruChat

TruChat is a live chat software that leverages advanced technologies such as Natural Language Processing to drive engaging customer conversations. It enables users to easily build multichannel conversational marketing chatbots for any industry. All this and more makes it relevant for designers, developers, programmers, software companies, and digital agencies. Users can seamlessly control conversations across every major messaging platform, app, or website through a single and centralized dashboard. Natural language processing enables users to drive intuitive and natural conversations. Chatbots can even create automated help desk support tickets that can then be easily managed through the dashboard or mobile app. Features like full-page chats can also be used to build landing pages and let users directly increase conversions. The chats can also be intelligently transferred to live agents at relevant moments in conversations. And with advanced chatbot analytics, users can understand performance results and tweak the chatbots for further optimization.

Screenshots & Videos

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • Medium Business
  • Small Business
  • Freelancers
  • Individuals

API Support

  • NA

Modes of Support

  • Business Hours, Online

TruChat Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message


Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents


Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

TruChat Pricing

Free Trial


Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 19/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about TruChat Pricing.

TruChat Alternatives

View All TruChat Alternatives

TruChat Reviews

User Rating

5/5 (Based on 2 Ratings)

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Videos on TruChat

TruChat Screenshots

TruChat FAQs

What is TruChat used for?

TruChat is Live Chat Software. TruChat offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling

Learn more about TruChat features.

What are the top alternatives for TruChat?

Does TruChat provide API?

No, TruChat does not provide API.

TruChat Contact

Vendor Details

Deerfield Beach, FL - 33442

Contact Details


Social Media Handles

TruChat Integrations


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