ChatFlow by Novynix

About ChatFlow by Novynix

Deep Dive with Clara AI

ChatFlow by Novynix is an AI-powered WhatsApp automation and CRM platform for growing businesses. Connect your existing WhatsApp Business number and let ChatFlow reply to every enquiry in under 3 seconds, qualify leads, answer FAQs, run broadcast campaigns, and book demos automatically — around the clock. With a no-code chatbot builder, a shared team inbox, contact pipelines, and built-in analytics, teams capture and convert more leads without hiring more agents. Set up in about 20 minutes. Ideal for real estate, clinics, e-commerce, education, and service businesses that get enquiries on WhatsApp.

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Pricing

Free Trial Available
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Individuals

API Support

Available

Modes of Support

Business Hours, Online

ChatFlow by Novynix Features

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Chatbots Features

Chatbot

Automated Responses

Generative AI

Lead Capture

Provides webhooks and integrations to capture lead information

Transfers/Routing

Query Suggestions

Pre-Configured Bot

Language Detection

For Sales/Marketing

Code-free Development

Augmented Analytics

AI/Machine Learning

Natural Language Processing

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

CRM Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting outcomes based on performance and historical data.

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Customization

Helps to customize the system for use in industry-specific use cases

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Lead Capture Features

Automation & Workflow Triggers

Integration with CRM & Marketing Tools

Lead Capture Forms & Landing Pages

Reporting & Analytics

Multi-channel Capture (Web, Chat, Social)

Lead Qualification & Scoring

Data Collection & Storage

Real-Time Alerts & Notifications

ChatFlow by Novynix Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

Solo Others

For solo founders and one-person teams.

₹999/ month

1 team member
Up to 1,000 contacts
3,000 messages / month
Basic automation & lead capture

Start Free Trial

Team (Most popular) Others

AI handles your front line, 24/7.

₹2,999/ month

Up to 5 team members
Up to 3,000 contacts
15,000 messages / month
AI agent — 24/7 auto-replies
Team inbox, routing & webhooks

Start Free Trial

Growth Others

For businesses scaling revenue on WhatsApp.

₹5,999/ month

Everything in Team
Up to 10 team members
Up to 8,000 contacts
50,000 messages / month
API access, webhooks & advanced exports

Start Free Trial

Scale Others

For high-volume teams that need it all.

₹11,999/ month

Everything in Growth
Up to 20 team members
Up to 20,000 contacts
150,000 messages / month
Priority support & dedicated onboarding

Start Free Trial

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