Simplydesk Pricing: Cost and Pricing plans

Simplydesk Pricing

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Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
71% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 23% offer a Freemium Model Allows users to access basic features at no cost..

Basic Helpdesk Others

€20 per month

Features

Priority management
E-mail management
Unlimited number of customers
Self-service portal
Reports
Automatic notifications

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SimplyAsset Custom

Features

Asset management
Network Scan
Active Directory Link
Purchases/stocks/Budgets Module
Package Distribution
Network Mapping

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Advanced Helpdesk Others

€40 per month

Features

Service Contracts (SLAs)
Custom forms
Knowledge base
Tasks and Timesheet Management
Workflow Management

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Disclaimer: The pricing details were last updated on 08/04/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Simplydesk FAQs

How much does Simplydesk cost?

Simplydesk provides a custom pricing for their software.

Learn more about Simplydesk pricing.

Does Simplydesk offer a free plan?

No, Simplydesk does not offer a free plan.

Learn more about Simplydesk pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare Simplydesk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Simplydesk	-	-	-		Simplydesk Pricing
Richdesk	-	-	-	+	Richdesk Pricing
Asset.Desk	-	-	-	+	Asset.Desk Pricing
Track-It	-	-	-	-	Track-It Pricing
BOSSDesk	19	per month	per user	-	BOSSDesk Pricing
Scopedesk	79	per month	-	+	Scopedesk Pricing
SeamlessDesk	25	per month	-	+	SeamlessDesk Pricing
SysAid	-	-	-	+	SysAid Pricing
eSSETS	-	-	-	+	eSSETS Pricing
SeQure Asset Management Software	-	-	-	+	SeQure Asset Management Software Pricing

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Simplydesk Features

Show Feature Explanation

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Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%

Unique Features

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Simplydesk Pricing

Pricing Insights for Help Desk Software

Simplydesk FAQs

Compare Simplydesk Pricing Against Competitors

Free Software Alternatives to Simplydesk

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Simplydesk Features

Help Desk Features

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