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About Signpost

SignPost is a CRM and marketing automation service that assists small businesses by offering feedback, recommendations, reviews, and insights from customers. It's a cloud-based platform that connects local business owners with their target audiences. Users can use the software to record contacts, send automated emails, and execute marketing campaigns on autopilot. Mia, a smart assistant built into the Signpost platform, is provided by the software. Mia connects to purchases, emails, and phones to produce automatic customer lists based on insights and behavioral data so that customers may receive personalized communications. Signpost helps you convert a strong local reputation into internet authority. Customers may easily rate and review your business using Signpost. From a single messaging center, communicate with customers across the project. Additionally, SignPost assists organizations with marketable contact lists by automatically syncing consumer data. Customers' existing communication methods, such as phones, SMS, purchases, and social networking profiles, are all integrated into Signpost. Pricing is based on a monthly subscription, with live chat and phone assistance available.

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Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    76%
  • Momentum
    67%
  • Popularity
    82%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online

Signpost Features

CRM Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.
Signpost Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Signpost Custom

Features

  • Mobile Messaging Hub
  • Instant Lead Response
  • Phone feedback
  • Real-time Insights
  • Newsletters
  • Marketing Automation
  • Live Support
Disclaimer: The pricing details were last updated on 10/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Signpost Pricing

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Signpost Reviews

User Rating

3.9/5 (Based on 193 Ratings)

Rating Distribution

  • Excellent

    59.6%
  • Very Good

    10.4%
  • Average

    9.8%
  • Poor

    2.1%
  • Terrible

    18.1%

User Sentiments

Automated Review System, Ease of Use, Effective Email Marketing, Increased Online Reviews

Limited Customization Options, Aggressive Sales Tactics, Difficult Cancellation Process, Lack of Transparency in Contract Terms

Do You Use Signpost?

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Review Summary

Signpost is generally well-received and appreciated for its user-friendly interface, comprehensive project management functionalities, and seamless integrations with various tools. Users highlight its ability to streamline workflows, enhance collaboration, and facilitate effective task tracking. However, some reviewers express concerns regarding occasional glitches, limited customization options, and the need for improved reporting capabilities. Additionally, a few users mention that the learning curve can be steep, especially for those unfamiliar with project management software.

Pros

  • Userfriendly interface with intuitive navigation.
  • Comprehensive comparison tool to evaluate multiple products.
  • Indepth reviews with helpful insights and realworld experiences.

Cons

  • Some users may find limited customization options.
  • Some reviews may be outdated or lack detailed information.
  • Occasional technical glitches reported by users.

Signpost Reviews

AI-Generated from the text of User Reviews

Videos on Signpost

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Signpost FAQs

What is Signpost used for?

Signpost is CRM Software. Signpost offers the following functionalities:

  • AI Assistant
  • Real-time Data Sync
  • Omnichannel Customer Engagement
  • Predictive Analytics
  • IoT Integration
  • Customer Segmentation
  • Opportunity Management
  • Sales Force Automation
  • Customization
  • Territory Management
  • Reporting (Analytics)
  • Order Management
  • Collaboration Tools
  • Lead Management
  • Quotes (Proposals)
  • List Management
  • Customer Support
  • Marketing Automation
  • Referral Tracking
  • Project Management
  • Product Catalog
  • Call Logging
  • Contact Management
  • Document Management

Learn more about Signpost features.

What are the top alternatives for Signpost?

Here`s a list of the best alternatives for Signpost:

Does Signpost provide API?

Yes, Signpost provides API.

Signpost Contact

Vendor Details

New York, NY Founded : 2010

Contact Details

+1 855-606-4900

https://www.signpost.com/

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Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

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