Qonvo Pricing, Reviews and Features (April 2024)

About Qonvo

Qonvo is a live chat tool that allows businesses to have a conversation with every site visitor. It leverages the power of conversations to persuade and engage users in a meaningful way. The best part is that the Qonvo automated assistants can provide 24/7 support without a manual person handling it. Simply setup automation rules and teach the tool relevant skills to let users find what they want. Businesses can customise the chat window using their own branding and converse with users through text, images, structured cards, and embed files. Multiple team members can easily chat with a customer without sounding abrupt. This is made easier through the service desk which allows support executives to chat with customers in an user-friendly interface. Qonvo also supports conversations on mobile apps, making it easier for businesses to deploy it everywhere for their users expect chat support.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $79.00. Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

73%
Reviews

60%
Momentum

60%
Popularity

68%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Qonvo Features

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Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

73%

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Qonvo Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Starter Free

Everything that you need to kick the tires on concierge-quality conversational support for your customers and prospects.

Features

1 Set License
100 Contacts
Full Conversation History
Automated Replies and Skills
Custom Branding
Live View of Vistors
Analytics Dashboard
Reply Templates
Contact Info Capture
Custom Greetings and Prompts

Unlimited $79.00 $79.00 per month

Everything that you need to provide concierge-quality conversational support for your customers and prospects.

Features

3 Seats - $15 /additional seat
Unlimited Contacts
Includes features of Starter plan, plus
SMS and Email Follow-up Campaigns
Knowledge Base
CRM Integration

Enterprise Custom

Qonvo software offers Enterprise plan, on basis of request. Contact the vendor to get the latest pricing details.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 17/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Qonvo Pricing.