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About Qonvo

Qonvo is a live chat tool that allows businesses to have a conversation with every site visitor. It leverages the power of conversations to persuade and engage users in a meaningful way. The best part is that the Qonvo automated assistants can provide 24/7 support without a manual person handling it. Simply setup automation rules and teach the tool relevant skills to let users find what they want. Businesses can customise the chat window using their own branding and converse with users through text, images, structured cards, and embed files. Multiple team members can easily chat with a customer without sounding abrupt. This is made easier through the service desk which allows support executives to chat with customers in an user-friendly interface. Qonvo also supports conversations on mobile apps, making it easier for businesses to deploy it everywhere for their users expect chat support.

Screenshots & Videos

Qonvo screenshot
Qonvo screenshot

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    68%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Qonvo Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone
Qonvo Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 17/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Qonvo Pricing.

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Qonvo Screenshots

Qonvo FAQs

What is Qonvo used for?

Qonvo is Live Chat Software. Qonvo offers the following functionalities:

  • Shortcut Messages
  • Persistent Chat
  • Agent Scheduling

Learn more about Qonvo features.

What are the top alternatives for Qonvo?

Does Qonvo provide API?

Yes, Qonvo provides API.

Qonvo Contact

Vendor Details

Washington, DC 20003

Contact Details

+1 (202) 445-3937

https://www.qonvo.com/

Social Media Handles

Grid Report for Qonvo

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