LiveEngage |
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Start Free Trial
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Start Free Trial
|
| Description | Qonvo is a live chat tool that allows businesses to have a conversation with every site visitor. It leverages the power of conversations to persuade and engage users in a meaningful way. The best part is that the Qonvo automated assistants can provide 24/7 support without a manual person handling it. Simply setup automation rules and teach the tool relevant skills to let users find what they want. Businesses can customise the chat window using their own branding and converse with users through text, images, structured cards, and embed files. Multiple team members can easily chat with a customer without sounding abrupt. This is made easier through the service desk which allows support executives to chat with customers in an user-friendly interface. Qonvo also supports conversations on mobile apps, making it easier for businesses to deploy it everywhere for their users expect chat support. Read more | Liveperson is a live chat software built with a conversation cloud to facilitate easy and effective branded consumer conversations. With LivePerson, users can create their own activated discussion bots that collaborate with human experts to respond to consumer intentions on a scale. Using Liveperson, companies can get involved with consumers and handle conversations using a personalized conversation manager. In addition, it provides a conversation analysis that can be used by customers to monitor their KPI marketing performance, sales, and customer service in real-time. The intention manager offered by LivePerson makes it possible to understand the intentions of consumers of companies in real-time. They can even optimize operations and assess the impact of involving cloud investment with LivePerson. Users can also create automated conversation streams with a conversation manufacturer and soften all processes with a complete and intuitive Point and Click interface. It further enables agent scheduling, agent database management, video chat, and visitor targeting. LivePerson provides online support to its users and follows a quotation-based pricing strategy that can be discussed via its official website. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
|
# 17 Highly Rated |
| Total Features |
3 Features
|
9 Features
|
| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
Not Available
|
|
| Ratings Distribution |
Not Available
|
|
| Review Summary |
Not Available
|
Users appreciate LivePerson's user-friendly interface, ease of setup, and effective customer engagement tools. They also commend the platform's analytics and reporting capabilities for providing valuable insights into customer interactions. However, some users have expressed concerns regarding the cost of the platform and have reported occasional technical glitches. Additionally, a few reviewers have mentioned that the platform's customization options could be improved to allow for more tailored experiences. Overall, LivePerson is generally well-received by users, with many highlighting its strengths in enhancing customer engagement and providing comprehensive analytics. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Starter Free Unlimited $79.00 $79.00 per month Enterprise Custom |
LivePerson Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
|
|
|
| Screenshots |
+ 1 More
|
+ 1 More
|
| Videos | Not Available |
+ 2 More
|
| Company Details | Located in: Washington, DC 20003 | Located in: New York, New York Founded in: 1995 |
| Contact Details |
+1 (202) 445-3937 https://www.qonvo.com/ |
Not available https://www.liveperson.com/ |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
