Home/Product Analytics Software/Pendo
Updated on: May 26, 2022

What is Pendo ?

Official Website

Pendo

Analytics Platform Built To Help Software Companies Develop The Right Products
(690 Ratings) Write Review

Pendo is a solution that helps product teams deliver the best products or services to their customers even as their needs keep changing. It gives comprehensive product analytics that helps users come up with data-driven decisions. It works in a way so that users can understand which features are adopted and ignored. The tool tracks all usage without any coding, tagging or instrumentation. Users can analyze how their customers move through workflows and then take action to improve their user experience. Through hyper-targeted surveys and polls, one could see how users think and feel about their products. It allows users to design and deploy rich in-app campaigns without any developer resources. Users can contact their customers through tailor messaging to ensure they are using all the features that are beneficial to them. It helps users get a clear signal about where they need to optimize their product including user experience for each segment. The platform allows users to coordinate around a central planning roadmap thus eliminating miscommunication and planning more productively.

Pendo Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Raleigh, North Carolina - 27601 / +1 919-275-5477
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Product Analytics Software

Pendo Pricing

Pricing ModelFree Trial , Quotation Based
Free
Free

Features

  • 1 Web app key
  • 1 Mobile app key (for iOS, Android)
  • Up to 1,000 monthly active users
  • Unlimited feature and page tagging
  • Use of In-app guides

Team
Custom

Features

  • Everything in free plus:
  • Single app key for web or mobile
  • Customizable monthly active users
  • Analytics
  • In-app guides
  • API access
Pro
Custom

Features

  • Includes features of Portfolio Edition plan, plus
  • Feedback
  • Roadmap
  • Enterprise integrations
  • Security audit
  • SAML 2.0 SSO
  • CNAME records
Enterprise
Custom

Features

  • Everything in Pro plus
  • 1 additional application key for web or mobile
  • Pendo install on a dev environment
  • Up to 3 integrations
  • Security audit
  • 24/5 Live chat support & faster SLAs
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Disclaimer: The pricing details were last updated on 02/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Pendo pricing.

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Pendo Reviews

OVERALL RATING
4.2
Based on 690 Rating(s)
Rating Distribution
  • 75.7 %
  • 22 %
  • 1.6 %
  • 0.2 %
  • 0.5 %
SHARE YOUR EXPERIENCE Write a Review
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Videos on Pendo

Welcome to Pendo
Welcome to Pendo
Pendo NPS Analytics
Pendo Explainer Video

Pendo Screenshots

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Pendo FAQs

Yes, Pendo provides API.

Pendo Integration

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com