Gainsight PX

About Gainsight PX

Gainsight PX is a product experience monitoring solution that offers detailed insights on product-based engagement levels and user analytics, enhancing business growth. It empowers organizations with a detailed user-centric understanding of particular products, enabling them to gather feedback and design in-app modules like guides, walkthroughs, etc. for enhanced adoption and on-boarding. Powerful analytics offered by the software, facilitates on-time detection of relevant drop-off points. An automatic instrumentation technology offered by the software including retroactive tracking and on-time product based feature mapping, reduces workload and employee hours. Gainsight PX features a codeless technology, letting users deploy features without developer resources. It also enables organizations to send emails, and notifications, based on usage or non-usage. Brands can generate user-specific targeted surveys within the software, they can opt for pre-built templates regarding the particular. Business houses can get the overall user experience improved by scheduling automated in-person follow-ups as per the accumulated responses.

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Pricing

Free Trial Available
Starts at $500.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

75%
Momentum

60%
Popularity

68%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

Gainsight PX Features

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Product Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%

Product Roadmaps

To visually summarize the progress and direction of your product offering over time

Task Prioritization

Facility to rank the tasks in the order you will do it

Custom Workflows

Facility to create workflows with custom stages, process, and status.

Guest Sharing

Invite to access the file, image, or job work via a secured link without the need to login to panel

Kanban Board

To visualize the workflow of a project typically representing sticky notes on a white board

Release Management

The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Feedback Management

Assists in managing the feedback provided or received after accomplishing an assigned task

Strategic Planning

Defining future strategy or direction based on well-detailed reports and forecasts.

Dashboard

A digital insight of reports and other workings on a single screen

Idea Management

Facility to receive insights from internal and external stakeholders

Bug Tracking

Allows the user to capture, report and manage the bugs that occur

Resource Management

Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances.

Requirement Management

Requirements management is the process of collecting, analyzing, refining, and prioritizing product requirements and then planning for their delivery.

Milestone Tracking

They act as signposts through the course of your project, as they help to ensure that you're staying on track.

Collaboration

Helps you safely share data with only those who matter and enhances your teamwork

Gainsight PX Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Starter $500.00 $500.00 per user / month

Free version limited to a single product and 500 emails per month
500 users: $500 per month
1000 users: $1000 per month
1500 users: $1500 per month
2000 users: $2000 per month

Features

No Code-Product Mapper
Feature Hierarchy
Custom User & Account Attributes
Product Analytics: User & Account, Feature Adoption, Cohort Retention, Funnel Analysis, Path Analysis
In-App User Engagements: Guides, Dialogs, Hotspots, Badges
Surveys: Net Promoter Score (NPS), Customer Effort Score (CES), Ratings, Multi-Question
User Feedback Widget
Knowledge Center
Paywalls
Engagement Throttling
Trigger & Batch
Platform / Integration: Gainsight CS, Segment, Salesforce

Growth Custom

Features

For more than 2000 users
Includes features of the Starter plan, plus
Product Instrumentation: Multi-Product Support, Custom Event Tracking with Global Context
Product Analytics: Custom Analytics Builder
Platform / Integration: Slack, Zendesk, User / Role-Based Access Control, HMAC Verification, Native Mobile SDK (iOS & Android), Amazon S3, REST API

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Disclaimer: The pricing details were last updated on 13/01/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Gainsight PX Pricing.