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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Web Analytics Software

4.4 1,843 user ratings

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Product Analytics Software

4.6 2,488 user ratings

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Overview

Description An effective web analytics platform with all essential features to easily understand every users journey in your website. It has engagement feature to measure the actions taken by the visitors in your application. It also has machine learning which stops data mining and act on insights instantly. In addition, it has funnel feature that helps you to identify where and why you losing your customers. Using this platform, you can unify all your data sources and can easily discover your visitor behaviours. It allows you to send push notifications to your customer in order to increase customer engagement and revenue. Read more Pendo is a solution that helps product teams deliver the best products or services to their customers even as their needs keep changing. It gives comprehensive product analytics that helps users come up with data-driven decisions. It works in a way so that users can understand which features are adopted and ignored. The tool tracks all usage without any coding, tagging or instrumentation. Users can analyze how their customers move through workflows and then take action to improve their user experience. Through hyper-targeted surveys and polls, one could see how users think and feel about their products. It allows users to design and deploy rich in-app campaigns without any developer resources. Users can contact their customers through tailor messaging to ensure they are using all the features that are beneficial to them. It helps users get a clear signal about where they need to optimize their product including user experience for each segment. The platform allows users to coordinate around a central planning roadmap thus eliminating miscommunication and planning more productively. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Free-forever and Custom plan.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    93%
  • Momentum
    67%
  • Popularity
    85%
SaaSworthy Awards # 5 Fastest Growing # 3 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.4/5 1,843 user ratings
4.6/5 2,488 user ratings
Rating Distribution
  • Excellent

    53.7%
  • Very Good

    33.5%
  • Average

    10.7%
  • Poor

    1%
  • Terrible

    1%
  • Excellent

    67.4%
  • Very Good

    29.1%
  • Average

    2%
  • Poor

    1.1%
  • Terrible

    0.4%
User Sentiments

    In-depth Analytics, Customizable Reports, Real-Time Data Analysis, Extensive Integrations

    Steep Learning Curve, Complex Setup Process, Limited Data Export, Occasional Performance Issues

    Ease of Use, In-Depth Analytics, Effective Customer Communication, Flexible Guides

    Limited Customization Options, Steep Learning Curve, Mobile Functionality, Confusing User Interface

Review Summary

Mixpanel is lauded for its user-friendly interface, robust data visualization capabilities, and customizable dashboards. Reviewers appreciate its ability to track user engagement, identify trends, and measure the effectiveness of marketing campaigns. They also highlight the extensibility of the platform through integrations with other tools and its strong customer support. However, some users have reported limitations in its reporting capabilities and occasional performance issues. Overall, Mixpanel is a well-regarded analytics solution valued for its user-centric design, actionable insights, and versatility.

Overall, Pendo receives positive feedback from users for its intuitive interface, ease of use, and powerful analytics capabilities. Customers appreciate its comprehensive set of features, including user onboarding, in-app messaging, and product analytics. Pendo is also praised for its strong customer support and its ability to provide valuable insights into user behavior. However, some users have mentioned occasional technical glitches and a need for more granular control over certain features. Additionally, some have expressed concerns regarding the pricing structure and the steep learning curve associated with implementing and customizing the platform.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Growth $25.00 $25.00 per month

Enterprise Custom

Free Free

Team Custom

Pro Custom

Enterprise Custom

 
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View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Mixpanel Demo -
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Pendo screenshot
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Videos Not Available Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: San Francisco, CA Located in: Raleigh, North Carolina - 27601 Founded in: 2013
Contact Details

Not available

https://mixpanel.com/resources/

+1 919-275-5477

https://www.pendo.io/

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