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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Pendo is a solution that helps product teams deliver the best products or services to their customers even as their needs keep changing. It gives comprehensive product analytics that helps users come up with data-driven decisions. It works in a way so that users can understand which features are adopted and ignored. The tool tracks all usage without any coding, tagging or instrumentation. Users can analyze how their customers move through workflows and then take action to improve their user experience. Through hyper-targeted surveys and polls, one could see how users think and feel about their products. It allows users to design and deploy rich in-app campaigns without any developer resources. Users can contact their customers through tailor messaging to ensure they are using all the features that are beneficial to them. It helps users get a clear signal about where they need to optimize their product including user experience for each segment. The platform allows users to coordinate around a central planning roadmap thus eliminating miscommunication and planning more productively. Read more | Gainsight PX is a product experience monitoring solution that offers detailed insights on product-based engagement levels and user analytics, enhancing business growth. It empowers organizations with a detailed user-centric understanding of particular products, enabling them to gather feedback and design in-app modules like guides, walkthroughs, etc. for enhanced adoption and on-boarding. Powerful analytics offered by the software, facilitates on-time detection of relevant drop-off points. An automatic instrumentation technology offered by the software including retroactive tracking and on-time product based feature mapping, reduces workload and employee hours. Gainsight PX features a codeless technology, letting users deploy features without developer resources. It also enables organizations to send emails, and notifications, based on usage or non-usage. Brands can generate user-specific targeted surveys within the software, they can opt for pre-built templates regarding the particular. Business houses can get the overall user experience improved by scheduling automated in-person follow-ups as per the accumulated responses. Read more |
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Overall, Pendo receives positive feedback from users for its intuitive interface, ease of use, and powerful analytics capabilities. Customers appreciate its comprehensive set of features, including user onboarding, in-app messaging, and product analytics. Pendo is also praised for its strong customer support and its ability to provide valuable insights into user behavior. However, some users have mentioned occasional technical glitches and a need for more granular control over certain features. Additionally, some have expressed concerns regarding the pricing structure and the steep learning curve associated with implementing and customizing the platform. |
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Free Free Team Custom Pro Custom Enterprise Custom |
Starter $500.00 $500.00 per user / month Growth Custom |
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Amplitude Analytics
4.6 Based on 2302 Ratings 
Productiv
4.6 Based on 25 Ratings |
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| Company Details | Located in: Raleigh, North Carolina - 27601 Founded in: 2013 | Located in: San Francisco, California Founded in: 2009 |
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+1 919-275-5477 https://www.pendo.io/ |
+1 888-623-8562 https://www.gainsight.com/product-experience/ |
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